Hotel a Archipelago di Riau

“I actually like everything: clean, beautiful, with a lot of entertainment for kids as well as adults. Nice sea, very clean and not too shallow. Good food, kind and helpful staff. Kids club is quite big and there are a lot of activities. Shella from kids club is amazing with kids! Aysa and Desi ( sorry if I my spelling is wrong) are very kind and nice with kids as well. Can’t wait to come back when everything around the resort is finished and spa is open. Still even now the resort is really...

“Great staff, clean and friendly”

“very good”

“... mare non eccezionale, pulizia poco curara, offerta culinaria del rustorante poco varia. Non il massimo.”

“great place to relax and do family activities”

“Pool was very well maintained and clean. Saltwater lagoon was an interesting feature as well.”

“The breakfast was very extensive with local and American options. I would definitely choose to make sure the breakfast is included. The spa was great - about 42.00 per hour. I got a facial and full body massage. The kids had lots of activities to do. We did Batik painting and we didn’t have time but we would have done the ATV, archery, jet ski and paintball. The beach is not really a thing here but the private infinity pool and scenery makes up for it. The property is large and you can...

“Secluded location, completely private beach with only resort guests, perfect for a long weekend. The towels are not so clean, with dead bugs on them and marks on them. Better to bring your own bath towels. Super hardworking staffs especially those who serve at the restaurant, they work from 7am till 10pm. Big respect! Reception staffs are friendly and helpful too. The only issue is the aircon in the room, it switches off automatically almost every hour, hard to maintain a cool enough room...

“🌟Our family had an absolute blast at Natra Bintan! 🌟The resort is incredibly family-friendly, and the staff are wonderfully polite and helpful. We signed up for the kids' activities package at Treasure Bay—as hotel guests, we got a 20% discount, which is a fantastic deal since the vouchers can be used anytime during the stay. The dining was a highlight and there’s a great variety of delicious options. We highly recommend this resort and will definitely be back in the near future! 🏊‍♂️✨”

“Mare e posizione incantevole, spiaggia di sabbia bianca, molto ampia e poco affollata, personale cortese e disponibile. Manca una sala ristorante ci sono solo tavoli nella zona reception dove vengono serviti piatti da tavola calda. Si può comunque accedere al ristorante (stessa catena) attiguo. Camera spaziosa dotata di piccola zona cucina. Il problema è che per fare la spesa nel piccolo supermarket della zona devi chiamare un taxi.”

“Ottima accoglienza al check-in, personale tutto molto disponibile. Struttura buona con un'ottima posizione su una spiaggia molto bella. Non male anche i ristoranti; l'unica pecca la colazione che, seppur varia, lasciava a desiderare x qualità in particolare dei dolci, cornetti, ecc..Molto comodo il servizio navetta gratuito da/per il traghetto.”

“Bello il posto, tranquillo, spiaggia pulita ma petrolio e meduse in mare rovinano l’atmosfera. Al di fuori c’e Il nulla e qualsiasi cosa si voglia fare va pagata extra.... decisamente esagerato! Il cibo è buono ed il prezzo medio alto. La pulizia della camera è molto approssimativa e nonostante alloggiassimo in due suite nessuna attenzione al numero di asciugamani ed accessori per il bagno: mancava sempre qualcosa! ”

“The staff was very friendly and professional. Service was quick and efficient. The food was excellent. Had a great stay”

“Nice pools and garden, breakfast as well satisfactory. Waterfront area has been neglected and not developed as other parts of Batam.”

“Ok”

“Deve ancora farsi molto l’isola e’in via di sviluppo ma c’è ancora tantissimo da fare”