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Recensioni per Sofitel Legend Old Cataract Aswan

5 out of 5
Sofitel Legend Old Cataract Aswan
Abtal El Tahir Street, Aswan

Recensioni

9,6

Eccezionale

Valutazione di 10 - Eccellente. 304 su 352 recensioni" "
Valutazione di 8 - Buono. 31 su 352 recensioni" "
Valutazione di 6 - Soddisfacente. 11 su 352 recensioni" "
Valutazione di 4 - Scarso. 2 su 352 recensioni" "
Valutazione di 2 - Terribile. 4 su 352 recensioni" "

9,8/10

Pulizia

9,6/10

Personale e servizio

9,8/10

Servizi

9,8/10

Condizioni e dotazioni della struttura

9,4/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Viaggiatore verificato

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Struttura splendida. All'arrivo si apre davanti a voi un'oasi di pace e tranquillità. Una struttura del 1890 di fronte alla meravigliosa isola di Elefantina sul Nilo. A partire dal check-in fatto comodamente seduti in poltrona sorseggiando un bicchiere di Ibisco, passando poi a una magnifica suite con vista Nilo, prima del relax in piscina (sempre con vista). Tour alle suite di Agatha Christie e Churchill, per poi sorseggiare un tè al tramonto. Ristoranti da sogno. Colazione ricca e varia con vista. Una vacanza indimenticabile.
Soggiorno di 2 notti ad aprile 2019
Risposta di Mahmoud Fathy, il giorno 13 mag 2019
Dear Valued guest, Bonjour, Desideriamo ringraziarla per gli apprezzamenti espressi a seguito del suo soggiorno presso Sofitel Legend Old Cataract Aswan. E’ con grande piacere che riceviamo i suoi complimenti. Non mancheremo di condividere i suoi commenti con tutta la nostra equipe. La sua soddisfazione è la migliore ricompensa per il nostro personale che lavora giorno dopo giorno per offrire un servizio impeccabile. In attesa di accoglierla nuovamente, porgiamo cordiali saluti. Mahmoud Fathy Guest experience Manager

10/10 Eccellente

Silvia, Torino

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Posto assolutamente magico
sono ritornata in questo albergo dopo la ristrutturazione e l'ho trovato perfetto. piscina, spa, ristoranti in condizioni perfette. personale veramente ineccepibile.
Risposta di MoniaM, il giorno 24 feb 2016
Dear Valued Guest, It was our pleasure having the chance to host you with us at the Sofitel Legend Old Cataract for your recent visit to Aswan. I would like to sincerely thank you for sharing with us your feedback and letting us know about your recent visit and that you enjoyed the Legendary Experience of the Hotel after the renovation. To receive such praise from our guest is very gratifying and knowing that you enjoyed so much the Spa, Pool, Restaurants and service is a reward in itself. Your positive feedback has been shared with the team, which will encourage them to continue their efforts in this direction. I do hope that we will have the opportunity once again to serve you in the very near future. Sincerely, Monia MOURAD Guest Experience

10/10 Eccellente

sahar

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Iconic place filled with historical and majestic vibes. Everything was great. Food was delicious. The piano player at 1902 restaurant at dinner was phenomenal playing um Kalthoum and other classic Arabic music. Really memorable. The staff is polite and extra kind and gracious. The wooden stairs were not so clean and had webs at some corners.
Soggiorno di 1 notte ad aprile 2024
Risposta di Mariam Abdulrahman, il giorno 23 apr 2024
Dear Valued Guest,Bonjour Thank you for choosing Sofitel Legend Old Cataract Aswan and sharing your experience. We are delighted to hear that you enjoyed the historical and majestic vibes, delicious food, and phenomenal piano performance at the 1902 restaurant. Your kind words about our polite and gracious staff are truly appreciated. We have duly noted your feedback about the cleanliness of the wooden stairs and will address it promptly. Thank you again for sharing your experience & looking forward to welcoming you back to our hotel again.Sincerely, Mariam Abdulrahman Guest Experience Manager

10/10 Eccellente

Samira

Soggiorno di 1 notte ad aprile 2024

10/10 Eccellente

Margret

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Excellent location on the Nile.
Soggiorno di 2 notti a marzo 2024
Risposta di Mariam Abdulrahman, il giorno 23 apr 2024
Dear Valued Guest,BonjourThank you so much for your rating Sofitel Legend Old Cataract Aswan! It truly is a delight to know that you have enjoyed your visit in our hotel.We look forward to welcome you back to our hotel again in the near future.Warm Regards,Mariam AbdulrahmanGuest Experience Manager

10/10 Eccellente

Landon B.

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This is a most luxurious hotel with large rooms with balconies, huge bath. And the bed is the softest--like sleeping on a cloud. Love the public spaces. A gem to be found in Aswan on the Nile. The food was only ok. But the service was great. We had the most expensive martini I have ever had at the bar! $42! But I would still return if in Aswan.
Soggiorno di 2 notti a febbraio 2024
Risposta di Mariam Abdulrahman, il giorno 22 mar 2024
Dear Valued Guest,BonjourThank you for choosing Sofitel Legend Old Cataract Aswan and sharing your experience. We are delighted to hear that you enjoyed our luxurious rooms, comfortable beds, and excellent service. Your feedback on the food is duly noted. It's a pleasure to know that you found our hotel to be a gem in Aswan. We look forward to welcoming you back in the future. Sincerely, Mariam Abdulrahman Guest Experience Manager

10/10 Eccellente

Ana

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 1 notte a gennaio 2024
Risposta di Mariam Abdulrahman, il giorno 23 apr 2024
Dear Valued Guest,BonjourThank you so much for your rating Sofitel Legend Old Cataract Aswan! It truly is a delight to know that you have enjoyed your visit in our hotel. We look forward to welcoming you back to our hotel again in the near future.Warm Regards,Mariam AbdulrahmanGuest Experience Manager

10/10 Eccellente

aly

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Historic and grand facilities with excellent service.
Soggiorno di 2 notti a gennaio 2024
Risposta di Mariam Abdulrahman, il giorno 11 gen 2024
Dear Valued Guest,BonjourThank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Mariam AbdulrahmanGuest Experience Manager

10/10 Eccellente

Ariane

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Magical setting right on the Nile! Beautiful and historic building, fabulous swimming pool and spa for relaxing (highly recommend Donya at the spa for massages and body scrub), fantastic restaurants (3), and the staff was so friendly and attentive. We spent New Year’s Eve and 6 days before on the property and it was a magical vacation. Visits of historic sites in the mornings and then relaxing by the pool in the afternoons. Perfect vacation
Soggiorno di 6 notti a dicembre 2023
Risposta di Mariam Abdulrahman, il giorno 11 gen 2024
Dear Valued Guest,BonjourThank you for choosing Sofitel Legend Old Cataract Aswan for your recent vacation and for taking the time to share your experience with us. We are delighted to hear that you had a magical vacation and enjoyed our beautiful and historic building, fabulous swimming pool and spa, and our friendly and attentive staff. It's great to know that you had a perfect vacation, balancing visits to historic sites with relaxation by the pool. We appreciate your kind recommendation of Donya at the spa for massages and body scrubs. We hope to welcome you back again soon for another memorable stay.Warm regards,Mariam AbdulrahmanGuest Experience Manager

10/10 Eccellente

HUI

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Excellent hotel with friendly staff and of course the unbeatable view of nile!
Soggiorno di 1 notte a dicembre 2023
Risposta di Mariam Abdulrahman, il giorno 3 gen 2024
Dear Valued Guest,BonjourThank you so much for your feedback in regards to your recent stay at Sofitel Legend Old Cataract Aswan!It truly is a delight to read that you have enjoyed your stay with us.We look forward to welcome you back to our hotel again in the near future.Warm Regards,Mariam AbdulrahmanGuest Experience Manager

10/10 Eccellente

Anthony

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Beautiful property!
Soggiorno di 2 notti a dicembre 2023
Risposta di Mariam Abdulrahman, il giorno 3 gen 2024
Dear Valued Guest,BonjourThank you so much for your feedback in regards to your recent stay at Sofitel Legend Old Cataract Aswan!It truly is a delight to read that you have enjoyed your stay with us.We look forward to welcome you back to our hotel again in the near future.Warm Regards,Mariam AbdulrahmanGuest Experience Manager

10/10 Eccellente

Armen

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti a ottobre 2023
Risposta di Mariam Abdulrahman, il giorno 23 apr 2024
Dear Valued Guest,BonjourThank you so much for your rating Sofitel Legend Old Cataract Aswan! It truly is a delight to know that you have enjoyed your visit in our hotel. We look forward to welcoming you back to our hotel again in the near future.Warm Regards,Mariam AbdulrahmanGuest Experience Manager

10/10 Eccellente

Prasanna

Soggiorno di 2 notti a settembre 2023
Risposta di Mariam Abdulrahman, il giorno 23 apr 2024
Dear Valued Guest,BonjourThank you so much for your rating Sofitel Legend Old Cataract Aswan! It truly is a delight to know that you have enjoyed your visit in our hotel. We look forward to welcoming you back to our hotel again in the near future.Warm Regards,Mariam AbdulrahmanGuest Experience Manager

10/10 Eccellente

William

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
My wife and I stayed at this Historical hotel so look over the Niles, to experience a part of history, and also to enjoy a bit of luxury in a classy way. This hotel meets all of our expectation. About the only negative thing is that's a bit far from the airport, and haggling with the local taxi driver requires way too much effort.
Soggiorno di 2 notti a settembre 2023

10/10 Eccellente

Kimberly

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I absolutely love this hotel, the staff, and the service. I will always choose this location when I am visiting Aswan.
Soggiorno di 2 notti a settembre 2023
Risposta di Mariam Abdulrahman, il giorno 23 apr 2024
Dear Valued Guest,BonjourThank you so much for your rating Sofitel Legend Old Cataract Aswan! It truly is a delight to know that you have enjoyed your visit in our hotel. We look forward to welcoming you back to our hotel again in the near future.Warm Regards,Mariam AbdulrahmanGuest Experience Manager

10/10 Eccellente

Amy

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I loved his hotel. I wished we stayed longer. Such a dreamy hotel next to the Nile River. Safe, Clean and staff was friendly.
Soggiorno di 2 notti ad agosto 2023
Risposta di Mariam Abdulrahman, il giorno 28 ago 2023
Dear Valued Guest,BonjourFirst and foremost we would like to thank you for the praising review you shared following your recent visit to our Sofitel Legend Old Cataract hotel and are delighted to read that we were able to match your expectations. The entire team look forward to welcoming you back to your home again soon for another magnifique stay.Warm Regards,Mariam AbdulrahmanGuest Experience Manager

10/10 Eccellente

Vicki

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Truly magnificent with spectacular view
Beautiful room with incredible view. Marina from Guest Relations was fabulous, organised a special cake for my husbands birthday which was most appreciated. Housekeeping and room service staff were lovely and helpful. Fabulous service from the bar staff. Gorgeous hotel full of history and beautifully renovated. We will definitely be back.
Soggiorno di 2 notti ad agosto 2023
Risposta di Mariam Abdulrahman, il giorno 28 ago 2023
Dear Valued Guest,Bonjour! Thank you very much for choosing Sofitel Legend Old Cataract Aswan.We very much appreciate your comments regarding your stay at the hotel. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Marina is so grateful to have been mentioned personally. Thank you for your kind feedback, and we are looking forward to welcoming you back soon for another magnifique stay with us. Sincerely,Mariam AbdulrahmanGuest Experience Manager

10/10 Eccellente

Mustafa

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti ad agosto 2023
Risposta di Mariam Abdulrahman, il giorno 28 ago 2023
Dear Valued Guest,BonjourThank you so much for your rating Sofitel Legend Old Cataract Aswan! It truly is a delight to know that you have enjoyed your visit in our hotel.We look forward to welcome you back to our hotel again in the near future.Warm Regards,Mariam AbdulrahmanGuest Experience Manager

10/10 Eccellente

Javier

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
A++Hotel
Soggiorno di 1 notte a luglio 2023
Risposta di Mariam Abdulrahman, il giorno 20 lug 2023
Dear Valued Guest,BonjourThank you so much for your rating Sofitel Legend Old Cataract Aswan! It truly is a delight to know that you have enjoyed your visit in our hotel.We look forward to welcome you back to our hotel again in the near future.Warm Regards,Mariam AbdulrahmanGuest Experience Manager

10/10 Eccellente

Ferhat

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
super
Soggiorno di 1 notte a giugno 2023
Risposta di Mariam Abdulrahman, il giorno 24 giu 2023
Dear Valued Guest,BonjourThank you so much for your rating Sofitel Legend Old Cataract Aswan! It truly is a delight to know that you have enjoyed your visit in our hotel.We look forward to welcome you back to our hotel again in the near future.Warm Regards,Mariam AbdulrahmanGuest Experience Manager

10/10 Eccellente

Faith, Greenwich

Soggiorno di 1 notte a giugno 2023
Risposta di Mariam Abdulrahman, il giorno 20 lug 2023
Dear Valued Guest,BonjourThank you so much for your rating Sofitel Legend Old Cataract Aswan! It truly is a delight to know that you have enjoyed your visit in our hotel.We look forward to welcome you back to our hotel again in the near future.Warm Regards,Mariam AbdulrahmanGuest Experience Manager

10/10 Eccellente

Yvonne

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Old world charm with every modern convenience
We had a wonderful time staying in the Old Cataract Hotel. The hotel was beautiful, excellent amenities with very friendly and helpful staff. I would highly recommend staying there if you have a chance.
Soggiorno di 2 notti a maggio 2023
Risposta di Mariam Abdulrahman, il giorno 24 giu 2023
Dear Valued Guest,BonjourFirst and foremost we would like to thank you for the praising review you shared following your recent visit to our Sofitel Legend Old Cataract hotel and are delighted to read that we were able to match your expectations.We are looking forward to welcoming you back to Sofitel Legend Old cataract Aswan ensuring you a magnifique stay.Best Regards,Mariam AbdulrahmanGuest Experience Manager

10/10 Eccellente

Jorge, Miami

Viaggio di coppia, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
One of the most beautiful hotels I've ever stayed!
Soggiorno di 1 notte a maggio 2023
Risposta di Mariam Abdulrahman, il giorno 28 mag 2023
Dear Valued Guest,BonjourThank you so much for your rating Sofitel Legend Old Cataract Aswan! It truly is a delight to know that you have enjoyed your visit in our hotel.We look forward to welcome you back to our hotel again in the near future.Warm Regards,Mariam AbdulrahmanGuest Experience Manager

10/10 Eccellente

Dirar

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Luxurious hotel with a great value for money
Soggiorno di 3 notti a maggio 2023
Risposta di Mariam Abdulrahman, il giorno 12 mag 2023
Bonjour Dirar,Thank you so much for your rating Sofitel Legend Old Cataract Aswan! It truly is a delight to know that you have enjoyed your visit in our hotel.We look forward to welcome you back to our hotel again in the near future.Warm Regards,Mariam AbdulrahmanGuest Experience Manager

10/10 Eccellente

arnaud

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Parfait
Fantastique ! Tout est parfait ! L'hôtel est magnifique à l'intérieur et tout est fait pour qu'on puisse s'y sentir très bien. La vue de la chambre donnant sur le Nil est incroyable. Agréables surprises et attentions à mon arrivée dans la chambre. Tout le personnel est agréable et se plie en 4 pour vous satisfaire dans la joie et la bonne humeur. Les deux piscines sont très appréciables. En bref une belle parenthèse où l'on est dans une véritable bulle. Bon petit déjeuner avec du choix, juste un petit problème avec le room service (mauvaise garniture du plat, différent de celui annoncé sur la carte/menu et en dessert les macarons sont très basiques) Excepté cela un séjour inoubliable !
Soggiorno di 1 notte ad aprile 2023
Risposta di Mariam Abdulrahman, il giorno 30 apr 2023
Dear Arnaud,BonjourThank you for reviewing your recent stay in our Sofitel Legend Old Cataract Hotel. It is wonderful to hear we were able to make your stay special from the moment you arrived until the moment you departed.We are looking forward to welcome you back to Sofitel legend Old Cataract Aswan ensuring you another magnifique journey with us.Best Regards,Mariam AbdulrahmanGuest Experience Manager

10/10 Eccellente

Jeffrey

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We had multiple bookings for this property and both were great. Our first was in the original building with a garden view. The rooms are older but very well maintained so they don't feel old or dated in any way, plus they are quite large. Staying in this building is very convenient for dining as all the restaurants but the Egyptian grill are here including the breakfast buffet. Our second booking had us in the newer building with a Nile view. This room was amazing, pretty much apartment size and the balcony was quite large with AMAZING views of the Nile and sunset. Of the two I would definitely choose the newer building rooms as my favorite but both were great. Staff at the hotel were fantastic. Breakfast was delicious but doesn't have any serving stations like a buffet, so no eggs. Dinners were just okay. Their food seems to cater to elderly British tastes. The best of the restaurants was the Egyptian one at the newer building. All that said the stay was amazing and by far the best hotel in Aswan.
Risposta di Mariam Abdulrahman, il giorno 30 apr 2023
Dear Jeffrey,Bonjour Thank you so much for taking the time to provide our hotel with such wonderful feedback!It is great that you were able to benefit from the great & unique location of the hotel and the most beautiful views of Aswan. We are so thrilled to read of your enjoyable stay with us.I would like to highlight that the eggs in breakfast are available upon request.Thank you once again for your truly wonderful review! The entire team look forward to welcoming you back very soon to Sofitel Legend Old Cataract Aswan ensuring you another magnifique stay.Warm regards,Mariam AbdulrahmanGuest Experience Manager

10/10 Eccellente

Julius, Bethesda

Soggiorno di 1 notte ad aprile 2023
Risposta di Mariam Abdulrahman, il giorno 30 apr 2023
Dear Valued Guest,BonjourThank you so much for your rating Sofitel Legend Old Cataract Aswan! It truly is a delight to know that you have enjoyed your visit in our hotel.We look forward to welcome you back to our hotel again in the near future.Warm Regards,Mariam AbdulrahmanGuest Experience Manager

10/10 Eccellente

SAM

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Superb
Possibility the best Hotel I've stayed in world wide. Everything excellent. Service, room, food, views, ambiance all contribute to making the Old Cataract a must stay five star hotel.
Soggiorno di 3 notti a marzo 2023
Risposta di Mariam Abdulrahman, il giorno 16 apr 2023
Dear Valued Guest,BonjourThank you for the time you spent to share your feedback on your recent stay at our Sofitel Legend Old Cataract, to be considered as one of the best hotels you stayed at is certainly high praise.We are looking forward to welcome you again to our hotel ensuring you another mesmerizing experience with usBest Regards,Mariam AbdulrahmanGuest Experience Manager

10/10 Eccellente

Alan

Soggiorno di 2 notti a febbraio 2023
Risposta di Mariam Abdulrahman, il giorno 16 apr 2023
Dear Valued Guest,BonjourThank you so much for your rating Sofitel Legend Old Cataract Aswan! It truly is a delight to know that you have enjoyed your visit in our hotel.We look forward to welcome you back to our hotel again in the near future.Warm Regards,Mariam AbdulrahmanGuest Experience Manager

10/10 Eccellente

Tamara

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This hotel is an oasis in the middle of a chaotic area on the Nile. I can't say enough good things about this hotel and it's staff. This is a top notch place to stay exceeding all of my expectations. The location is terrific, the rooms are oversized in the new wing, and boats are docked right at the hotel for taxi rides up the river. The ambiance is romantic and relaxing, with a spa on site. I will return to this one!
Soggiorno di 1 notte a febbraio 2023
Risposta di Mariam Abdulrahman, il giorno 16 apr 2023
Dear Tamara,Bonjour Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mariam Abdulrahman Guest Experience Manager

10/10 Eccellente

Tamara

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
This is a fantastic oasis with amazing staff! The hotel is beautiful and the staff are warm and helpful. I highly recommend this resort.
Risposta di Mariam Abdulrahman, il giorno 28 ago 2023
Dear Valued Guest,BonjourFirst and foremost we would like to thank you for the praising review you shared following your recent visit to our Sofitel Legend Old Cataract hotel and are delighted to read that we were able to match your expectations. The entire team look forward to welcoming you back to your home again soon for another magnifique stay.Warm Regards,Mariam AbdulrahmanGuest Experience Manager

10/10 Eccellente

Jan

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Breathtaking view of the Nile
Staff very helpful, very spacious rooms with a magnificent view of the Nile, very comfortable beds, by the pool few sunbeds
Soggiorno di 2 notti ad aprile 2022
Risposta di Mariam Abdulrahman, il giorno 28 ago 2023
Dear Valued Guest,BonjourFirst and foremost we would like to thank you for the praising review you shared following your recent visit to our Sofitel Legend Old Cataract hotel and are delighted to read that we were able to match your expectations. The entire team look forward to welcoming you back to your home again soon for another magnifique stay.Warm Regards,Mariam AbdulrahmanGuest Experience Manager

10/10 Eccellente

aisha

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Magical place
This place makes you feel like royal from the minute you arrive Those people know how to pamper you The view is amazing
Soggiorno di 1 notte a marzo 2022
Risposta di Mariam Abdulrahman, il giorno 26 mar 2022
Dear Valued Guest, Bonjour Thank you so much for taking the time to provide our hotel with such wonderful feedback! We are looking forward to welcome you back to Sofitel legend Old Cataract Aswan ensuring you a magnifique stay with us. Best Regards, Mariam Abdulrahman Assistant Guest Experience Manager

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
the best hotel stayed in Egypt among half a dozen 5 star hotels. It's paradise !
Soggiorno di 4 notti a febbraio 2022
Risposta di Mariam Abdulrahman, il giorno 5 mar 2022
Dear Valued Guest, Bonjour Thank you so much for your wonderful review in regards to your recent visit to Sofitel Legend Old Cataract Aswan! We are so thrilled to know of your enjoyable visit at our hotel We look forward to welcoming you back to Sofitel Legend Old Cataract Aswan again in the near future. Warm Regards Mariam Abdulrahman Assistant Guest Experience Manager

10/10 Eccellente

EWERTON

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Uma excelente opção para quem vai a Aswan
Para quem vai a aswan para visitar o templo de Abul Simbel, não tem outro hotel a se hospedar a não ser o Sofitel Legend Old Catarct. O hotel é maravilhoso, piscina externa linda com vista para o rio nilo, a piscina é um pouco aquecida para aqueles que não gostam de agua fria, conta ponto para quem vai no inverno. A piscina do spa é coberta e é incrivelmente linda. Os quartos são enormes, cama excelente, ar condicionado e aquecimento, sacada com vista para os jardins e para o rio nilo. Café da manha é muito bom com uma boa variedade. O único ponto negativo que vi é que achei a comida cara pelo que é oferecido nos pratos, principalmente para quem vai almoçar ou jantar no hotel.
Soggiorno di 3 notti a gennaio 2022
Risposta di Mariam Abdulrahman, il giorno 5 mar 2022
Dear Valued Guest, Bonjour Thank you so much for your wonderful review in regards to your recent visit to Sofitel Legend Old Cataract Aswan! We are so thrilled to know of your enjoyable visit at our hotel We look forward to welcoming you back to Sofitel Legend Old Cataract Aswan again in the near future. Warm Regards, Mariam Abdulrahman Assistant Guest Experience Manager

10/10 Eccellente

Salwa Wasfi

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
An Outstanding Experience, Hotel is amazing, Location and Views are breath taking, Historical and luxurious rooms with great view from the balcony, Staff is very attentive, polite, Dinning options are excellent, easy access to different attraction sites, Boat access from the hotel was extremely convenient. This was an outstanding experience, I really encourage everyone to go through it.
Soggiorno di 3 notti a gennaio 2022
Risposta di Mariam Abdulrahman, il giorno 31 gen 2022
Dear Valued Guest Bonjour! Thank you very much for choosing Sofitel Legend Old Cataract Aswan. We very much appreciate your comments regarding your stay at the hotel. We are delighted to read that you had a good stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mariam Abdulrahman Assistant Guest Experience Manager

10/10 Eccellente

Laila, Ottawa

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Amazing place. Everything about our stay was perfect
Soggiorno di 2 notti a gennaio 2022
Risposta di Mariam Abdulrahman, il giorno 17 gen 2022
Dear Valued Guest, Bonjour Thank you so much for your feedback in regards to your recent stay at Sofitel Legend Old Cataract Aswan! It truly is a delight to read that you have enjoyed your stay with us. We look forward to welcome you back to our hotel again in the near future. Warm Regards, Mariam Abdulrahman Assistant Guest Experience Manager

10/10 Eccellente

Sabry, Dedham

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Amazing view and excellent service.
Soggiorno di 2 notti a gennaio 2022
Risposta di Mariam Abdulrahman, il giorno 17 gen 2022
Dear Valued Guest, Bonjour Thank you so much for your feedback in regards to your recent stay at Sofitel Legend Old Cataract Aswan! It truly is a delight to read that you have enjoyed your stay with us. We look forward to welcome you back to our hotel again in the near future. Warm Regards, Mariam Abdulrahman Assistant Guest Experience Manager

10/10 Eccellente

Sameh, Dedham

Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Rooms were very clean and scenery was amazing. All the staff were very helpful and welcoming. I highly recommend going to this hotel.
Soggiorno di 3 notti a gennaio 2022
Risposta di Mariam Abdulrahman, il giorno 16 gen 2022
Dear Valued Guest, Bonjour It truly is heart-warming to read of our valued guests stays and how our passionate team create only memorable moments for them. We would love to welcome you back to Sofitel Legend Old Cataract Aswan for another wonderful stay with us. Warm Regards Mariam Abdulrahman Assistant Guest Experience Manager

10/10 Eccellente

Sandra

Viaggio di gruppo, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The Old Cataract is pricey but so lovely. The history of the place adds to the charm and sense of going back in time. The rooms we had were beautiful and huge. The staff is friendly and helpful, though we did have a few issues with service at the restaurants. I believe it was more a language issue than anything else though. We loved our stay here and highly recommend the splurge!
Soggiorno di 2 notti a dicembre 2021
Risposta di Mariam Abdulrahman, il giorno 22 dic 2021
Dear Valued Guest, Bonjour Thank you so much for your feedback in regards to your recent stay at Sofitel Legend Old Cataract Aswan! It truly is a delight to read that you have enjoyed your stay with us. We look forward to welcome you back to our hotel again in the near future. Warm Regards Mariam Abdulrahman Assistant Guest Experience Manager

6/10 Soddisfacente

Akeem K

Viaggio con la famiglia
Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Non mi è piaciuto: Comfort della camera
Hotel Is Beautiful, Service Is Inconsistent
First, I'd have to say that the Sofitel Legend Old Cataract is just a beautiful hotel. Maybe the best views in all of Aswan. With that being said, the service and experience was not 5-star. Check-in was a bit awkward. I was working remotely during my stay and the wi-fi was inconsistent, the child seats need to be replaced and some meals were flavorless. Overall, some of the staff just need better training and general ettiqutte to work within the tourism industry. Some staff assumed that because we could "pass as local", or, don't look like their typical guests they serve, that that somehow invalidated our right to a 5-star experience. It hurts because you see other guests who look different receiving 5-star service that matches thr aesthetic of the hotel. I do commend management for trying to resolve some issues we had, because they did to a degree. We even got complimentary 5 hour extension on our stay and dinner was covered on the 3rd night. However, in the unlikely event that we return to Egypt, it won't be at the Sofitel Legend Old Cataract.
Soggiorno di 2 notti a novembre 2021
Risposta di Mariam Abdulrahman, il giorno 5 dic 2021
Dear Valued Guest, Bonjour First and foremost, let me thank you for choosing Sofitel Legend Old Cataract to spend your vacation. We appreciate your valuable feedback and sincerely would like to thank you for your comments and observation during your stay. Rest assured that your valuable comments were noted and circulated to the departments concerned; whereby necessary commitment were made to ensure that these incidents will not reoccur in the future. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. I hope we will have an opportunity to demonstrate our commitment and regain your confidence in Sofitel Legend Old Cataract Aswan services in the near future. Best Regards Mariam Abdulrahman Assistant Guest Experience Manager

6/10 Soddisfacente

Karla Natascha

Viaggio di gruppo
Mi è piaciuto: Comfort della camera
Non mi è piaciuto: Personale e servizio
Soggiorno di 1 notte a novembre 2021
Risposta di Mariam Abdulrahman, il giorno 4 dic 2021
Dear Valued Guest, Bonjour Thank you for taking the time to tell us about your experience at Sofitel Legend Old Cataract. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Legend, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Kindly send us a direct detailed email at h1666-qc@sofitel.com in order to take the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mariam Abdulrahman Assistant Guest Experience Manager

6/10 Soddisfacente

Viaggiatore verificato

Viaggio di gruppo
Non mi è piaciuto: Personale e servizio
Terrible Food/Service, Sofital Legend Old Cataract
The food & service at The Sofitel Legend Old Cataract Hotel, Aswan, Egypt was poor. We arrived after a long day of travel not having eaten. We ordered a margharita pizza. It came not cooked fully, dough with melted cheese. The other food was terrible and then the servers did not come back to the table with the bill. We had to go to the counter adjacent the pool to ask for the bill.
Soggiorno di 1 notte a novembre 2021
Risposta di Mariam Abdulrahman, il giorno 4 dic 2021
Dear Valued Guest, Bonjour Thank you for taking the time to tell us about your experience at the Sofitel Legend Old Cataract Aswan. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. At Sofitel Legend, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mariam Abdulrahman Assistant Guest Experience Manager

10/10 Eccellente

Sameh

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a novembre 2021
Risposta di Mariam Abdulrahman, il giorno 4 dic 2021
Dear Valued Guest, Bonjour Thank you so much for your rating Sofitel Legend Old Cataract Aswan! It truly is a delight to know that you have enjoyed your visit in our hotel. We look forward to welcome you back to our hotel again in the near future. Warm Regards Mariam Abdulrahman Assistant Guest Experience Manage

8/10 Buono

Vitorio M

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Beautiful hotel. Amazing room.
Beautiful hotel. Amazing room and view. In front of the Nile. Very good breakfast. The only issue was the Wi-Fi. It did not work. A pity for such an amazing hotel. And also another complain: the staff is very pushy for tips. I did not like this behavior at all. And they force you to give at least 100 EP tips.
Soggiorno di 1 notte a ottobre 2021

8/10 Buono

samantha

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a ottobre 2021
Risposta di Mahmoud Fathy, il giorno 24 ott 2021
Dear Valued Guest Bonjour First of all, many thanks for your stay and the time you have taken in order to share your feedback. I wish I was able to see more details in regards to your stay, we would really appreciate if you could provide us with more details in regards to your review, which will help us to comprehend your feedback and especially get the chance to worth your 100 % rating. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to welcome you back to Sofitel Legend Old Cataract Aswan to better serve you in the near future. Best Regards Mahmoud Fathy Guest Experience Manager

10/10 Eccellente

Michael

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Best tour and best hotel in Egypt!
Had a fabulous holiday staying at the old cataract, this hotel was recommended by my travel agency (Go Luxor Tours) and i couldn't be any happier! Great friendly staff, fast check in process, good food and AMAZING Nile view from the new wing! it was my dream watching the Nile from my balcony and i couldn't ask for a better view I toured Egypt (Cairo, Luxor and Aswan) with a local agency called Go Luxor Tours (www.goluxortours.com), they were very efficient, punctual and always on time, brand new cars with great ac (which is a must in Egypt's hot weather) and friendly guides who speak fluent English! Ask for Mike's help and organization...it will be your best holiday ever because of him. Thanks guys for such fabulous, unforgettable holiday!
Soggiorno di 2 notti a ottobre 2021
Risposta di Mahmoud Fathy, il giorno 21 ott 2021
Dear Valued Guest Bonjour The team at Sofitel Legend Old Cataract Aswan are so incredibly proud to read your review. We are so thankful for you taking the time out of your day to provide our team with this exceptional feedback. It is great that you were able to benefit from the great & unique location of the hotel and the most beautiful views of Aswan. We are so thrilled to read of your enjoyable stay with us . We are incredibly lucky to have such talented, passionate, eager and engaging team members throughout the Hotel. Thank you once again for your truly wonderful review! The entire team look forward to welcoming you back very soon to Sofitel Legend Old Cataract Aswan ensuring you another magnifique stay. Warm regards, Mahmoud Fathy Guest Experience Manager

10/10 Eccellente

Ana Luiza

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Incredible Experience
One of the best hotels I have stayed. Staff is incredible, room is amazing and also the facilities. Amenities are really nice as well. The breakfast is superb. Only have great impressions of the hotel!
Soggiorno di 1 notte a settembre 2021
Risposta di Mahmoud Fathy, il giorno 16 ott 2021
Dear Valued Guest Bonjour Thank you very much for your interest to stay at Sofitel Legend Old Cataract Aswan. We very much appreciate your comments regarding your stay at the hotel. We are delighted to read that you had an amazing stay and enjoyed your visit at our hotel. We are very pleased to read that the hotel ambassadors were instrumental to anticipate your needs & made your stay memorable. I’m sure that our entire hotel ambassadors enjoyed catering to your needs as much as you enjoyed your stay. We are looking forward to welcome you back to Sofitel legend Old Cataract Aswan ensuring you another magnifique journey with us. Best Regards Mahmoud Fathy Guest Experience Manager

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a settembre 2021
Risposta di Mahmoud Fathy, il giorno 16 ott 2021
Dear Valued Guest Bonjour Thank you very much for your interest to stay at Sofitel Legend Old Cataract Aswan. We very much appreciate your comments regarding your stay at the hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mahmoud Fathy Guest Experience Manager

10/10 Eccellente

Regis

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a settembre 2021
Risposta di Mahmoud Fathy, il giorno 3 ott 2021
Dear Valued Guest Bonjour Thank you so much for your feedback in regards to your recent visit to Sofitel Legend Old Cataract Aswan! It truly is a delight to read that you have enjoyed your visit with us. We look forward to welcome you back to our hotel again in the near future. Warm Regards Mahmoud Fathy Guest Experience Manager