Hotel vicino a Bounce House - Newport News

“My husband and I typically lodge at this property when we’re in the area. It’s located near the airport, eateries of all kinds (Olive Garden is just a few steps away from the hotel.), shopping centers, and I-64 (towards Richmond and Virginia Beach, either direction). We always feel safe on the property and in our room. Breakfast is continental and nothing to rave about. Parking can be a hassle, especially in the evenings and on weekends. The staff is usually friendly and helpful, but this time,...

“For the price it was adequate. The room was clean, but shop worn. The amenities were a TV, a microwave, a hair dryer, and a small refrigerator. We only used the refrigerator, and it worked fine. The king size bed was not as firm as we like, but we both slept fine. The receptionist I would not characterize as a people person and English was a bit of a challenge for her. If you're looking for economic lodging for the night I'd recommend it. If you're looking for the grand hotel experience,...

“The staff was great. The room was nice. The only thing I would say would be the pull out sofa bed mattress needs to be changed out.”

“I believe Marriott needs to invest in the property. Friendly staff, helpful and overall pretty good. Just some minor things separating the hotel from being 4-5Star.”

“The AC in our King bed with pull out sofa bed room was terrible. Temperature could not be controlled. Wall thermostat was almost unusable. Expedia stated a $100 pet fee when I booked, but I was charged $150. In addition, there was no mention of a daily parking fee of $5.30 when I booked or at check-in. We left a day early and I understand we would not be refunded that last night even though we did not stay there, but we were also charged that parking fee for a parking space we did not use. The...

“The room was clean and most of the staff was very nice. It was a little noisy but sometimes you just have that in a busy hotel on a holiday weekend. They charged an refundable $100 fee for incidentals. Haven't received my refund yet. Hopefully this week.”

“We were very impressed by this property. Staff was very helpful, rooms clean and well maintained. On site restaurant very convenient. Location central to greater Newport News area. Would definitely stay again.”

“I am not sure what happened with the Bathroom but when we left & came back to the room from a day at Busch Gardens, the bathroom floor was flooded 😳...not sure where the water came from but we got it up best we could..other than that, the room was clean..we stayed 6 nights with 3 kids..room was reasonable for that amount of time..I would stay here again!! Staff was cool..our 1st time visiting Virginia & it was pleasant”

“Renovated rooms was a huge plus!”

“Clean”

“Hotel buono per rapporto qualità prezzo. Pregi. La buona posizione, Facilità di parcheggio. Posizione tranquilla. La camera anche se è piccola ha tutto il necessario. Difetti. Camera piccola e con arredamento datato, poco adatto per un lungo soggiorno. Colazione scarsa, poca scelta di cibo, di qualità dubbia. Condizionatore e frigorifero rumorosi. ”

“It felt like a halfway house. Drunken guests at 2am yelling. One guest had an ankle monitor. It was a different kind of stay.”

“This location was so nice for families. Clean, nice staff, great breakfast, nice pool and good location (near everything you need including the airport).”

“I didn’t even make it five minutes before I was back at the front desk asking for a refund. The moment I opened the door to my room, it was immediately clear that no amount of sleep deprivation could make this acceptable. The condition of the room was genuinely shocking — not in a “budget hotel, manage your expectations” way, but in a “this should not be rented to human beings” way. Everything looked worn beyond the point of no return: the kind of wear that tells you maintenance hasn’t been a...

“Roach infested”

“Not what I expected from this type of business.”

“Our stay here was mediocre. Not sure how it an excellent rating because I wasn’t impressed. The good parts were a comfortable bed and easy parking. Bad part was the shower caulking needs to be replaced as it looked moldy and was peeling. There was a razor in the bathroom trash can when we arrived (gross!), so was the room not cleaned well or did someone use it really quick after it had been cleaned…? Additionally, the kitchen area was lacking! Mismatched kitchen ware, looked like they gathered...

“My stay at this hotel was absolutely horrible. The staff was completely unhelpful whenever issues were brought to their attention, and the condition of the room was unacceptable. The room was extremely dirty upon arrival, there was even moldy food left inside the microwave. The bed sheets were stained and clearly not properly cleaned, which made the room feel unsanitary and uncomfortable. On top of that, the carpet was ripped and worn out, and even the peephole on the door was broken, which...

“ELEVATOR WAS OUT OF SERVICE AND VERY DIRTY!”