Hotel a Brockwell

“THE STAFF WAS VERY HELPFUL AND PATIENT WITH ME TRYING TO PAY FOR THE ROOM. I JUST ASSUMED THAT THEY HAD TAP TO PAY AND COULD USE MY PHONE BUT THEY DID NOT HAVE THAT SO I HAD TO REBOOK THE ROOM PAY ONLINE THEN IT WORKED. THEN THEY UPGRADED ME TO A NICER ROOM FOR THE HASSLE. IT WAS VERY KIND OF THEM. I WILL DEFINATLY STAY THERE AGAIN.”

“The room was ok. The faucet in the bathroom had something all over it. There is no space in the bathroom to sit any of your stuff on. The internet kept going out and wouldn't connect at times. Had a musty smell.”

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“One room was okay but I didn't stay in that one so I don't know how good it was. One of the rooms had a smokey smell, stains on the cabinet doors in the bathroom, and random spots on the wall that I don't want to know about. I turned on a light in the middle of the night and a bug ran back under the rubber baseboard trim. Thankfully the bed sheets and pillows were all clean so we were able to get some sleep before we left. The 6am breakfast hadn't been put out at 6:20am and part of it was an...

“It was a really a good property with good music and food”

“We stay here just about every summer. Sometimes we book a cabin instead, but we enjoy our stays here. This year it wasn’t quite as clean & there’s a mold issue. Never had this problem in the past. The mold issue is surely caused by guests getting the carpet wet. It would be ideal for the owner to switch to hard floors so people aren’t getting sick. I’m extremely allergic to it so I had awful allergy issues the whole time. I did ask about a cleaner room but he said all the rooms have mold because...

“Great location as far as the restaurant is in walking distance and another great restaurant right down the road, just about 5 miles for downtown Mountain View. Beautiful lake to sit on the deck and look at. You can not fish from your cabin, which was disappointing, the cabin is just basic. Clean and neat, but no amenities, whatsoever, but a beautiful location.”