Hotel a Brookneal

“Charles Bass is always a great place to stay. It's so tranquil and inviting. The place was clean and the entire home is beautiful. ”

“Have driven past this property hundreds of times over 30 years and finally stayed here. It by far exceeded my expectations. The hotel was clean, up to date and comfortable. The breakfast included was very good. I will plan to repeat this exercise again as it was quite enjoyable.”

“My stay was absolutely wonderful! Dana was so sweet and welcoming. The historic and homey atmosphere is very enjoyable. The coffee and breakfast was such a nice treat to add to the perfect stay. I will definitely be back!”

“Staff was very friendly ”

“Staff was great. Toilet was clogged, so we couldn’t use it. The shower could use some touch ups (paint chipping). ”

“Room was clean but old. Property is under renovation which is not mentioned online. Also no breakfast, only coffee. Needs a good up to date Reno on rooms. Also keurig coffee maker in room only brews half a cup of coffee so I wouldn’t waste my time using it. The fridge did come in handy for outside drinks tho. Thank you to the staff which were all very polite and friendly!”

“Clean roomy”

“Check in staff (did not catch her name) was so nice, quick, and helpful! Breakfast was meh but the lady stocking and cleaning up was very nice and wished us well as we left. That was so nice! Love Hampton inn! We will certainly stay here next time we’re in Lynchburg!”

“Friendly environment and good place to stay. Safe parking ”

“The room was spacious and clean. The staff were welcoming and helpful making sure my needs were met.”

“Our room wasn't cleaned properly as anytime we stepped into the shower our feet were covered in dirt, furniture was covered in dust, bed looked stained and had signs of mildew, lamps were covered in something I couldn't recognize. No wifi despite it advertising free high speed internet. Signal on the television was constantly going in and out. Tv remote was also broken as some buttons didn't work. Shower was broken and had an exposed rusty nail. Food from whoever stayed in that room before was...

“Pool was supposed to be heated but was cold and extremely small. Room was nice. Breakfast was terrible. Cold sausage and rubbery eggs with hard French toast. Waffles were good. Was told we could check out at 12:30 and then at 11:30 they started knocking on our door and calling us. Was told no late check out due to the workers wanted to get home for Easter. Yes I understand it that it's a Christian holiday for some but for the rest of the world that doesn't celebrate Christian holidays this is a...

“I really like staying at this hotel, especially being provided with a stove is great! However, I hated the fact one of the guest had a Pitbull dog. Every time I was getting on or off the elevator, the guest would allow her dog to come up close to me. The guest was older in age, so the dog was pulling her! I told the guest she should control her dog since some people are afraid of dogs. However, every time I see this guest with her dog, I was terrified! Pitbull dogs are no joke and I don’t play...

“The breakfast was really good. Marilyn was responsible for making and serving the food. Kept everything loaded and made everyone feel comfortable helped make sure they had everything they wanted. She had a great personality ”

“Clean Room, Great Staff”