Hotel con servizio concierge a Cancún sud

“Solo que el transporte me tuvo 3 horas esperando en el aeropuerto No pasaban por mi.”

“The food was very average at best. It was pretty frustrating to be hounded to become a palace member. You also got resort credits with your stay that could hardly be used for anything. Pools were really warm like not refreshing by the afternoon. The beach was a huge disappointment- it literally looked like mud, no one went in. Lots of pools and activities that the family enjoyed, loved having everything included. It was easy to set up excursions, golf etc with the concierge. It was misleading...

“Everything was excellent,except in the buffet the server need to be more friendly.”

“Everything was overall excellent during our vacation. The resort facilities, the attentive staff, and the quality of the food exceeded our expectations. It is a very comfortable and well-equipped resort to relax and enjoy. We would definitely return!”

“Todo excelente menos el restaurant italiano 1:30 paso desde el entrante a que nos trajeron el plato fuerte, ademas estan muy pobres las actividades y el entretenimiento nocturno, a las 10 pm ya no hay nada”

“My experience at Hyatt BB Island Cancún was one of the worst I have ever had at a hotel. During my stay, I became seriously ill with severe vomiting and diarrhea and had to seek medical attention at my own expense. What made the situation even worse was the hotel’s response. Instead of showing concern, offering support, or properly investigating what happened, they dismissed my complaint and refused to reimburse my medical expenses. They even suggested that I had become sick somewhere else and...