Hotel vicino a Caribbean Cinemas Plaza Las Americas - San Juan

“My spouse and I usually stick with big hotel chains so we really weren’t sure what to expect , but the room and property overall were just as well kept as the big chain hotels. Property was also really easy to get to and the location was solid. No complaints at all.”

“Booked this last minute and it was a great stay! The staff are amazing and helpful. I loved how clean and convenient it was. Would definitely stay again :)”

“Nice beds and decor was different from most hotels. It was chic, especially bathroom. Rooms are spacious but the walls were very thin. There was no way to sleep with noise from outside and inside hotel”

“Real mente todo fue super ...las personas encargadas muy amables ...volveria a este lugar ...como en familia ...”

“Limpieza 100/100 el cuarto y su toque decorativo hermoso me gusto , volvería de nuevo !”

“La stanza è molto piccola e il bagno credo sia stato ricavato successivamente. C'è solo un interruttore che accende sia la luce della stanza che la luce del bagno e due prese di corrente a 2 metri d'altezza. L'aria del condizionatore arriva direttamente in faccia, cosa poco igienica e poco piacevole. La cassaforte non si poteva usare e c'era un unico piccolo ripiano su cui appoggiare qualcosa ma era rotto. Non c'è un armadio e ci sono solo due appendiabiti in bagno. La stanza era pulita...

“The hospitality is amazing! We couldnt find the tv remote in the unit at all and i reached out to the property owner and i figured she would have handled it the next day, She actually came the same day with a new remote for us lol. Love the location and the Loft will definitely stay here again!”

“I liked the price, the service , the location near everything... the general appearance and decoration is great, comfirtable beds... The bathroom floors need great attention, the lightning inside the room was poor”

“Hotel non è malissimo, la posizione così così. Ma il servizio è stato davvero pessimo. In 7 giorni di permanenza sebbene lo abbia richiesto tante volte mi hanno pulito e dato gli asciugamani puliti solo l'ultimo giorno. Incredibile!!!! 7 giorni con la camera sporca, con sempre gli stessi asciugamani. Camera super rumorosa e il sabato notte è impossibile dormire causa locale sottostante. Reception inesistente. ”

“Very disappointed nothing like the picture and we have to pay everyday for parking 20 or more day. Plus walk to a specific area to pay the parking.”

“Rating: ⭐☆☆☆☆ (1/5) - Absolute Nightmare! This was hands down the worst accommodation experience I’ve ever had. Communication is nonexistent. I contacted the host/management the day before arrival—no response. I messaged again the morning of—silence. I landed and was essentially stranded, finally receiving the check-in instructions hours after my flight landed. It only got worse once I actually got inside. There were zero towels provided. When I reached out to staff, it took them a ridiculous...

“Right out the gate upon arrival this place looks Straight from horror film.Creepy place with connecting room with other people. Homeless people if you’re looking for a safe place to stay this is definitely not the place. I immediately contacted customer support no answer. This place looks like they traffic people. They reply back in timely manner. I contacted Expedia they even tried to contact the company no response. It was my birthday and I had to book another place to stay last minute. I...

“Very professional place! Outstanding service, and always very clean! Staff was more than happy to open the gate for the car at any time day or night! They also offered car rentals! Was not far from the beach,the airport, or old San Juan.Would highly recommend staying here!!!”

“Everything was amazing. Clean room, friendly, helpful staff, strong air conditioner, great breakfast. Everything great 10/10. No complaints”

“Great property. Clean. Friendly staff. Amenities such as coffee and cups, etc could be improved but 10/10 on the stay.”