Hotel vicino a Centro commerciale White Oak Village - Richmond

“The lady who manages the breakfast is also the shuttle driver. She is very pleasant and takes good care of people at breakfast.”

“Excellent ”

“I did not enjoy that much staying here Not so clean in the common area Gym with many things broken Pool small and not possible to swim in it Strange smell in the pool area Perfect for sleeping and go to the airport otherwise not good”

“There was a Wawa near by. Didn't use airport shuttle.”

“Experience at check-in was excellent. Front desk greeter answered all my questions immediately and accurately. Room was clean and ready. My only issue was the A/C temperature fluctuations. Airport shuttle was punctual on-the-dot. Will definitely stay again in the future.”

“Staff went out of the way to be kind and help. Property was clean and well kept up. Highly recommend!”

“We arrived at 7:30 pm to a packed full, loud, active lobby. The check in staff person was all business, no friendliness. We had a suite but the room did not have linens for the sofa bed. When I called the front desk about linens, I was told they could be picked up at the front desk. They definitely were not trying to win my repeat business. ”

“There was a close to property sell out that should have been noted when I made a reservation as the property was overrun with children and soccer parents. This was impossible. The lobby was overcrowded and the hallways so loud with kids running and doors slamming shut. I had to make another reservation elsewhere and just lose my money. I did not appreciate the conditions. ”

“N/A”

“It said there was a hot tub, but I could not find one. I booked this specifically for the hot tub. But the hotel is very nice, clean and comfortable”

“Nice room”

“Absolutely the most disgusting place I’ve ever been to. It was so dirty and unsafe I left and went somewhere else. And they won’t issues a refund. 0 stars. ”

“Good bang for the buck, man. Close Uber to downtown.. ”

“Convenient to the airport. Lots of space in the suites. Kitchen sparsely furnished, but staff was willing to find what you needed from unoccupied rooms. Could have had a few more handy sundries. Overall comfortable!”

“The pictures don’t match the reality of hotel. Needs to be updated. Stench of smoke in the hallways. Good location for airport and the shuttle ran on time. ”

“Dirty room. Urine on toilet. Musty and no towels upon entry ”

“The only good thing was the mexican restaurant next door. The bed had cigarette burns all over it also stains. No soap at the sink. The cleaning crew came in everyday but only to put the towel on the floor on the edge of the tub no trash taken out no clean sheets. The changed the sheets on the last night and they also had stains and cigarette burns”

“The room was clean and towels nice but there as no soap, shampoo or even a plastic drinking cup. We were quite unpleasantly surprised by that. ”