Hotel vicino a The Trail Of Enslaved Africans - Richmond

“Very clean. Staff was amazing!!! Just a heads up-the rooms do not have a safe in them, if that is something you need!”

“Over booked rooms and expected customers to be satisfied with roll out beds due to their mismanagement.”

“Perfect location downtown. Easy check-in. Rooms comfortable and very clean: excellent! Coffe and tea in the lobby: wonderful... And romantic atmosphere. Thanks all the stuff.”

“The hotel could use a basic "refresh". While my room was a nice size, it was a bit run down and could use an overall upgrade. The staff was great - Shane is wonderful! I was not clear when housekeeping was to come. Towels were changed every day, but my bed was only made 1 out of the 3 days I was there. Good location. ”

“Room was much smaller than what was seamed on photos. Wide angle view makes us look much larger. Bathroom was fine but the actual room just enough space for bed and 1-2 feet are on each side of bed. That was it. No place to put your clothes. Only hooks on wall. Fridge will hold minimal items maybe one full subway sandwich so pack accordingly. They would not switch room to a larger one even when available for additional charge (maybe their policy is different but still did not expect that). No...

“Did not like the location and accessibility to the area”

“The hotel at Richmond was great but we than booked from 26 to 28 July the Kimpton Monaco at Washington, arrived at hotel but they haven’t seen any booking from you although you’ve sent me your confirmation Itinerary # 72617050417071 This is very bad surprise tks”

“去哪里都很很方便”

“Sinceramente, ci aspettavamo meglio da un Hotel della catena Holiday Inn express. Il bagno non era pulito come si deve e la colazione non era all’altezza di un Holiday express. Siamo arrivati con 30 minuti di anticipo rispetto all’orario del check-in e nonostante l’hotel fosse vuoto, c’è stato detto che dovevamo ritornare mezz’ora dopo.”

“We had no hot water and our tv remote had melted batteries”

“I seriously have stayed in nicer cheap road side Motel 6s than this place. Room had a horrible AC unit that groaned and howled while on so badly that I couldn’t sleep with it on. Next two nights I just got the room as cold as possible during the early evening so I could turn off the AC completely when I wanted to sleep. Shampoo dispenser was completely empty; so I asked the front desk to refill it. Came back to the room and had new towels but still no shampoo. Plus shower was barely warm;...

“Beautiful location. Great staff. Wonderful food. Best coffee I have ever had. ”

“Classic historical hotel. Recommend staying in the garden area in spring. Very nice staff. Adorable cat Annabelle greets you in the lobby. Safe location. Bed was very comfortable. ”

“Great”

“The location has no business office”

“It was skeptical at first. I didn’t know what we were getting ourselves into, then I met who also was staying there, it was not all that bad. I had a good time. We were not there as much. Pinball is great if you know how to play. Thank you.”

“Clean room and friendly staff ”

“Beware the restaurant and bar are no longer there, the free breakfast was pretty bad. Not much to choose from. Construction going on in the lobby and gym area. ”