Hotel vicino a Tobacco Row - Richmond

“Everything is exceptional. ”

“Climate fine. Had to park a block away and it rained.”

“It was nearby great food options like Downtown Grill. I chose it because of its proximity to the train station, Libby hill, and Church hill.”

“Very spacious room in great location downtown by the capital. Allowed me to check in early. Has a Starbucks in the lobby, pool was warm. Comfortable bed. Great stay”

“All of the staff were so friendly, especially the valets. We had a large, beautiful room that was perfect for our needs. Location is great!”

“Diamond and Andy were so welcoming at front desk. They explained many things to us and apologized for the problems we had with valet. We were going to complain about the valet and the prices but they explained it is a better deal than going across the hotel to public parking. The room was great. Full kitchen with regular fridge, dish soap and sponge and dishes forls and knives. Coffee maker in room. We felt very safe. Hotel was vety clean. Breakfast was ok. If we had .ore time we would have...

“Well located, great staff, somewhat small rooms”

“The property is good. Nothing ”

“The hotel at Richmond was great but we than booked from 26 to 28 July the Kimpton Monaco at Washington, arrived at hotel but they haven’t seen any booking from you although you’ve sent me your confirmation Itinerary # 72617050417071 This is very bad surprise tks”

“Great”

“Sinceramente, ci aspettavamo meglio da un Hotel della catena Holiday Inn express. Il bagno non era pulito come si deve e la colazione non era all’altezza di un Holiday express. Siamo arrivati con 30 minuti di anticipo rispetto all’orario del check-in e nonostante l’hotel fosse vuoto, c’è stato detto che dovevamo ritornare mezz’ora dopo.”

“I checked in around 8 PM to a corner room and the bathroom was very dirty - hair in shower, thick pink mold along slider door, and bottom of shower was super scraped. It almost looked like it hadn't been cleaned. Told hotel staff (3 folks there) and 2 of them seemed annoyed (which I assume was more toward the cleaning crew, but less than professional). They switched my room and again, it was not very clean (again hair on the floor and in sink, pink mold but far less, very scratched shower). I...

“The hotel isn't clean, the food is horrible and the staff isn't very helpful. Never again!”

“The hotel is excellent.”

“Jarvis G was wonderful. He was so helpful with answering all of our questions and helping us with parking. Give him a raise!!”

“Good stop for early flight out”

“Hotel lobby and room nice, comfy and clean.”

“A pleasant spacious room. And the staff went out of the way to enable a much needed early check-in.”

“They happen to be mid-renovation at the moment, but it wasn’t too much of a hassle. Room was nice, the bed and pillows great! Only complaints would be the tiny bathrooms and the loud but not cold a/c unit.”