Hotel vicino a Libby Hill Park - Richmond

“Wonderful staff!”

“There were no amenities. No onsite garden bistro, no bottled water. The room was clean, parking one block away. Check out dismal. I checked out early 7:00. The staff member did not respond when I greeted him. When I placed the room key in the appropriate bin I said, I hope you have a lovely day. He did not look up or respond. My granddaughter was stunned as was I ! We will mot stay hete again”

“Room was clean parking is terrible. Cost me $36”

“Well located, great staff, somewhat small rooms”

“The hotel at Richmond was great but we than booked from 26 to 28 July the Kimpton Monaco at Washington, arrived at hotel but they haven’t seen any booking from you although you’ve sent me your confirmation Itinerary # 72617050417071 This is very bad surprise tks”

“Great”

“We loved our large suite, the view of the park and how comfortable the bed was at night. The food at Rueger’s was delicious and priced well for such generous portions. The staff was amazing and so friendly.”

“Perfect location downtown. Easy check-in. Rooms comfortable and very clean: excellent! Coffe and tea in the lobby: wonderful... And romantic atmosphere. Thanks all the stuff.”

“Sinceramente, ci aspettavamo meglio da un Hotel della catena Holiday Inn express. Il bagno non era pulito come si deve e la colazione non era all’altezza di un Holiday express. Siamo arrivati con 30 minuti di anticipo rispetto all’orario del check-in e nonostante l’hotel fosse vuoto, c’è stato detto che dovevamo ritornare mezz’ora dopo.”

“Pessimo! Peggior servizio di pulizia che abbia mai visto. Ma tutto il personale dell’albergo veramente inadeguato e non professionale. Preferirei dormire in tenda piuttosto che tornare in questo hotel.”

“Room was clean and stocked with essentials. The staff at the front desk was very accommodating and friendly. The continental breakfast had a nice variety of options and well prepared. We will definitely come back!!”

“Great location with accessible parking, friendly staff, very clean room and nice breakfast.”

“My flight got cancelled so i had to book a room for a night. The pictures online make it seem so updated and modern. So I reserved this hotel. In reality, the hotel is old and outdated. It looks like they are trying make renovations, but its not even close. The hotel is dark and smells like musty carpets. The dining area was presentable, but the waitresses were not friendly. It was almost if I was bothering them when I asked what was good the eat. The food itself was ok but nothing great...

“Had a great time with the pinball machines and game systems! Kids loved them too! And it was a great location right by the highway, but in a quiet neighborhood.”