Hotel vicino a Virginia Holocaust Museum - Richmond

“Service and cleanliness were impeccable”

“In the heart of Richmond, a historic hotel with a beautiful garden area to sit. A short walk to restaurants and a very unique area.”

“I was able to check in several hours early, the staff was super friendly and gave restaurant suggestions and a map of town. Building and room was clean and secure. Had a very pleasant experience. Definitely recommend.”

“The room...we upgraded to a superior room ...was very noisy...like no insulation...you could plainly hear people in other rooms talking....NO wifi...you have to PAY...no parking...you have to PAY 35 bucks every day...and no free breakfast....you have to pay for everything and the staff was not helpful....never stay here again”

“The staff was wonderful and the rooms were very clean. I would definitely recommend that you stay here.”

“Hotel and stuff were wonderful. Location is great and hotel was very clean. I would book again.”

“Perfect location downtown. Easy check-in. Rooms comfortable and very clean: excellent! Coffe and tea in the lobby: wonderful... And romantic atmosphere. Thanks all the stuff.”

“Well located, great staff, somewhat small rooms”

“The hotel at Richmond was great but we than booked from 26 to 28 July the Kimpton Monaco at Washington, arrived at hotel but they haven’t seen any booking from you although you’ve sent me your confirmation Itinerary # 72617050417071 This is very bad surprise tks”

“Great”

“Sinceramente, ci aspettavamo meglio da un Hotel della catena Holiday Inn express. Il bagno non era pulito come si deve e la colazione non era all’altezza di un Holiday express. Siamo arrivati con 30 minuti di anticipo rispetto all’orario del check-in e nonostante l’hotel fosse vuoto, c’è stato detto che dovevamo ritornare mezz’ora dopo.”

“Pessimo! Peggior servizio di pulizia che abbia mai visto. Ma tutto il personale dell’albergo veramente inadeguato e non professionale. Preferirei dormire in tenda piuttosto che tornare in questo hotel.”

“It was very good as expected from Hilton.”

“We booked 2 rooms for July 4 weekend, back in 11/2025. 2 weeks before our trip the hotel sent an email to cancel the booking unilaterally citing “HVAC” issues. You could still book the same rooms from their website or Expedia but they were now double the price! They must’ve seen high demand for the weekend (a convention was going on at the Greater Richmond Convention Center), and they canceled booked reservations to book the same rooms for double the rate. This is price gouging at its worst!...

“Expedia listing states there is a heated rooftop pool-there is no pool. Otherwise a pretty typical reliable Hampton Inn location.”

“Jeffrey was the best host. This is a beautiful property which is obviously lovingly maintained. The building is so pretty and has multiple sitting areas outside of your room (which was also great). I have dietary restrictions and Jeffrey and others made sure to have snacks for me to enjoy during the wonderful nightly happy hours and delicious options for breakfast. This area was also fun to explore and Jeffrey gave us very good pointers on where to go.”

“My flight got cancelled so i had to book a room for a night. The pictures online make it seem so updated and modern. So I reserved this hotel. In reality, the hotel is old and outdated. It looks like they are trying make renovations, but its not even close. The hotel is dark and smells like musty carpets. The dining area was presentable, but the waitresses were not friendly. It was almost if I was bothering them when I asked what was good the eat. The food itself was ok but nothing great...

“Had a great time with the pinball machines and game systems! Kids loved them too! And it was a great location right by the highway, but in a quiet neighborhood.”

“Exactly what I needed before an early morning flight. The walk in shower was my favorite part!”