Hotel vicino a Dabbs House Museum & Henrico County Tourist Information Center - Richmond

“My flight got cancelled so i had to book a room for a night. The pictures online make it seem so updated and modern. So I reserved this hotel. In reality, the hotel is old and outdated. It looks like they are trying make renovations, but its not even close. The hotel is dark and smells like musty carpets. The dining area was presentable, but the waitresses were not friendly. It was almost if I was bothering them when I asked what was good the eat. The food itself was ok but nothing great...

“There were no amenities. No onsite garden bistro, no bottled water. The room was clean, parking one block away. Check out dismal. I checked out early 7:00. The staff member did not respond when I greeted him. When I placed the room key in the appropriate bin I said, I hope you have a lovely day. He did not look up or respond. My granddaughter was stunned as was I ! We will mot stay hete again”

“Very clean.”

“Wonderful staff!”

“Property is under renovation.”

“Basic, clean, cheap.”

“I did not enjoy that much staying here Not so clean in the common area Gym with many things broken Pool small and not possible to swim in it Strange smell in the pool area Perfect for sleeping and go to the airport otherwise not good”

“My day was pretty great stayed for the holiday. The only thing I can say I did not like was how disgusting the indoor pool was. There was a whole layer of oil floating at the top when I tried to get in and I immediately got out to go shower because of how disgusting it was.”

“There was a problem with house keeping getting rooms ready for check in at 4. The front desk staff ( Brittany ? ) did a great job keeping everyone updated and managed a frustrating problem very well ! She needs to be thanked !”

“Staff was welcoming, location was great, and rooms were very clean. The bed was horrible. My husband and I hardly slept because it was so hard. I even tried sleeping on top of the comforter to get some comfort. Because of this I wouldn’t stay at this hotel again.”

“Well located, great staff, somewhat small rooms”

“I like it all”

“Room was clean parking is terrible. Cost me $36”

“Perfect location downtown. Easy check-in. Rooms comfortable and very clean: excellent! Coffe and tea in the lobby: wonderful... And romantic atmosphere. Thanks all the stuff.”

“We loved our large suite, the view of the park and how comfortable the bed was at night. The food at Rueger’s was delicious and priced well for such generous portions. The staff was amazing and so friendly.”