Hotel in zona Chalet Village, Gatlinburg

“Couldnt really see the scenery for all the growth”

“The place its self is beautiful. The location is amazing. What was frustrating is on expedia they dont tell you about the addition security deposit. They also did not give us the code information until we were 10 minutes out. That was frustrating because we through it might have been a scam. Also there were packages left outside. We were asked to bring them in. Thats fine we did no problem but there was no where to put then that was not in our way.”

“The condo was nice, with only minor, cosmetic issues, and the view was beautiful. The roads were steep with a couple of sharp turns more easily navigated by smaller vehicles.”

“Property was older and we was a little nervous about that but rooms have been remodeled and was very very clean! Staff was extremely nice and the breakfast was awesome! I would definitely recommend ”

“Walkable everywhere, 15 min walk to the aquarium. Trolly stop available for free right in front for those unable to walk. Staff was amazingly sweet and helpful. Will return in the future ”

“Very good for price”

“Beautiful hotel and views in a great location. Only complaint was on our first morning when I needed assistance and the individual at the front desk was less than helpful. All others were great. ”

“Clean room, the atmosphere was wonderful. The staff so friendly and helpful. Not to mention the Hotel sits by the river. It gave me a sense of peace! Highly recommend.”

“Staff was good at check in. The room was clean and comfortable. Great downtown location. Safe and quiet”

“Manager Monty was extremely unprofessional Milly desk work completely unprofessional she hugged me without my permission they both mad comments no one should share with a paying guest after I complained they became very aggressively rude toward me and my family !never acknowledged us gave free drinks too white family didn’t offer any to us and it was a birthday! Also pool wasn’t working in door nor the infinity pool the parking lot was limited but charging 15$ a night guest didn’t have nowhere...