Hotel in zona Chalet Village, Gatlinburg

“Couldnt really see the scenery for all the growth”

“The place its self is beautiful. The location is amazing. What was frustrating is on expedia they dont tell you about the addition security deposit. They also did not give us the code information until we were 10 minutes out. That was frustrating because we through it might have been a scam. Also there were packages left outside. We were asked to bring them in. Thats fine we did no problem but there was no where to put then that was not in our way.”

“The condo was nice, with only minor, cosmetic issues, and the view was beautiful. The roads were steep with a couple of sharp turns more easily navigated by smaller vehicles.”

“Property was older and we was a little nervous about that but rooms have been remodeled and was very very clean! Staff was extremely nice and the breakfast was awesome! I would definitely recommend ”

“Location was good Clean Breakfast was OK Will stay here again in future ”

“HORRIBLE experience. The room was infested with ticks and other insects. It’s a cheap, low quality place. The rooms aren’t that clean either. There was no shampoo, conditioner, nor body wash in the shower. We asked to be moved and there wasn’t another one available. We had no choice but to leave and go to another hotel. They don’t have a working phone so I’m still going through hell to get my refund from expedia. Trust me, stay away from this place. ”

“Beautiful hotel and views in a great location. Only complaint was on our first morning when I needed assistance and the individual at the front desk was less than helpful. All others were great. ”

“Clean room, the atmosphere was wonderful. The staff so friendly and helpful. Not to mention the Hotel sits by the river. It gave me a sense of peace! Highly recommend.”

“Staff was good at check in. The room was clean and comfortable. Great downtown location. Safe and quiet”

“We had such a great experience here. The pool area was really nice and if we come back would definitely stay here again!”