Hotel a Chester

“Beautiful property. Staff was amazing. Fantastic breakfast. ”

“Breakfast is no longer served and the bed mattress was not very comfortable.”

“Horrible ”

“Room was clean with wi-fi & a new 55 inch smart TV. A new microwave and mini-fridge were also included. Bed linens were clean and comfortable. The shower had new, wall mounted dispensers for shampoo conditioner and body wash. Very friendly check-in lady/manager. Better than most of the motel chains at a great price.”

“Great”

“Room was clean and peaceful. ”

“The room was clean. Access had an issue with the elevator but they were working on it. The ONLY issue we had was the shower faucet needed repair.”

“Floor was dirty, beds were hard an uncomfortable, air conditioner smelled like urine”

“Clean and great location Convenient to restaurants”

“There were other guests fighting, banging on doors, screaming, threatening 2 doors down at 1 a.m. Quieted down after a while. But started up a short time later. I worried gunshots would ring out and that we were in danger. Called the front desk, was told they'd try to quiet them down. That was the end of our sleep for the night. Checked out at daylight. Was offered no apology or discount at check out. Will select a different hotel next time we stay!”

“Need to handle complaints more seriously. There has been some deranged people staying in the room next to mine from arguing to fighting singing very loudly just a lot of drama. Reporting this seem not to help. ”

“Yes”

“The rooms were terrible stained linens,dirty floors, didn't smell clean,no iron just looked like a trap house.Never will I go there again.”