Hotel ecosostenibili a City di Londra

"The first room had no electricity. After complaining, it took over 10 minutes for someone to attend. I was then moved to another room where the heating did not work. When I raised this, staff admitted they were already aware of the issue and said it was the only room available. I requested a refund and offered to arrange alternative accommodation myself. Only after prolonged arguing did they suddenly “find” another room with fully functioning heating and electricity. This is the third time my team and I have experienced heating problems at the Montcalm Brewery. The rooms are outdated, the electrical and heating systems are unreliable, and front desk service is ineffective and unhelpful. For the price charged, this is unacceptable. Not worth the money, not worth the time. I will not return."