Residence a Cleveland

“Great room, with friendly helpful staff. Enjoyed drinks and food cannot fault.”

“Great place with great facilities”

“Called craig for check in, was greeted with him with a blood all around his nose telling us hes not well and his girlfriend had noroviris. Don't think I've used as much hand santiser since 2020. Other was room looked good and spacious good for a night or two. Good location, The boathouse cafe over the road is a great too and just over road for for breakfast.”

“We had a wonderful stay here and would absolutely recommend it to others! The hosts were incredibly kind, helpful, and responsive throughout our trip. They communicated very promptly over messages and calls, and gave us clear information about parking, amenities, and check-in/check-out which made everything stress-free from the start. The room itself was exquisite — spotlessly clean, beautifully laid out, and thoughtfully designed. We especially loved the warm, low lighting which made the space...

“We had a lovely stay at the Cross Keys Hotel. The highlight of our visit was undoubtedly the staff, who were incredibly friendly, welcoming and genuinely kind throughout our stay. They made us feel at home from the moment we arrived and were always happy to help with anything we needed. Our room was comfortable and provided everything we needed for a relaxing stay. There were a few areas that could be improved, however. The room wasn’t quite as clean as it could have been, it would have...

“Stayed for one night for work. The general hotel is nice as was the breakfast and the gym facilities. Staff were helpful at check in and out. The rooms are very dated and in desperate need of a refresh. I over looked the middle of the hotel so it was noisy at night. Has a lot of potential with a bit of a refresh.”

“Everything is great, you even have tea, coffee , hot chocolate , milk, sugar and chocolates on the pillows. Very professional in every way and so helpful and thoughtful”

“A”

“Good food and excellent service.”

“I didn’t like being charged by you and then having to pay again when we got to the property !! I therefore suggest you refund me the amount I paid, before I ever use your services again !!!”