Hotel a Coal Valley

“Property was clean, beds and pillows were very comfortable and the staff was very friendly!”

“Pool was GREAT. Truly. Big poop. Big space. Kids loved it. Room was solid. Breakfast was ok. Initial staff that checked us in was great, the other staff essentially treated us like we were an inconvenience. And when we were just loading up the cart / leaving the room, the phone rang at 11:02 (I know this was the exact time because I checked my watch) with the old man up front barking at us "uh, you know checkout was 11?!" WILL NOT COME BACK. ”

“Online pictures of hotel misleading - seemed nicer online then in person. Our $20 dollar Zyrtec bottle went missing and when we notified staff they did not seem to care and acted like we were lying. Did not provide any alternative to improve our experience. ”

“Clean room, comfortable bed. Will stay again.”

“Very disappointed with facility. Expected same quality of service and condition as other properties for the same price”

“Clean quiet room with nice view! Very pleased!”

“I love the rooms here, pretty and always clean. ”

“Bathroom had leaks and tub didn’t have a stopper. A live bug was in tub. Hair was on the floor.”

“The staff was exceptional. We had a small issue with our room, and it was taken care of very quickly. Throughout our stay everyone made sure our stay was everything we expected. Would definitely stay here again!!”

“Checkin was fast and efficient. The room was clean and comfortable. The bed was clean and comfortable. Pillows were great. No lotion was provided.😞”

“Yes it was welcome to pets The hotel needs updates. The owners/staff and I did not speak the same language so communication was difficult ”

“Breakfast was good. Staff was great. Need to upgrade the rooms. Looking old and worn out. ”

“The room was spotless and comfortable. ”

“Bedding was dirty and used towel left in the bathroo”

“Rusted shower head ”

“Fine”

“I would stay here again! Basic breakfast ok, but don't pepper the eggs. ”

“Very clean, hot tub and pool was great. ”