Strutture Cinnamon Hotels & Resorts a Colombo

“Seems a little tired and feels unloved. Far fewer restaurant options than previously. Customer Service is not as good. No longer exchanges currency. All made for a poorer experience.”

“The staff at this hotel are exceptional; I've never encountered such helpful service during my travels through over 30 countries. They go above and beyond to assist. When I booked a car and the driver was delayed, the staff quickly ordered another one through their phone and guided the driver exactly where to go. Despite being a little late for our intercity train, their support was outstanding—they even texted me to confirm I boarded the train. I didn’t miss it. That’s how caring they are. They...

“Praticamente perfetto l’unico piccolo problema è una faccenda di sicurezza perché tutte le volte che entri in hotel bisogna fare il controllo tipo aeroporto ma poi ci si abitua ha farlo e poi loro dopo qualche giorno ti riconoscono ma bisogna farlo lo stesso.”