Hotel di lusso a Costa del Connecticut

“This was our second stay at the Madison. We loved this property and may return at some future date. Our experience with staff members were short of the standard set during our first visit. Check in was lengthy. The desk attendant was off eating dinner. The valet parking attendant filling in (unable or trained to help) called him back to the front desk. He hurriedly checked us in and issued 2 key cards; neither worked upon reaching our room. So we returned to the front desk. He was once again...

“Struttura elegante e confortevole, bellissima la location . Il gradimento sarebbe stato più alto se l'accoglienza fosse stata all'altezza. Purtroppo non è stato così perchè alcuni membri del personale della reception erano decisamente scortesi e poco disponibili nei nostri confronti ( nemmeno rispondevano al saluto che comunque per educazione noi abbiamo sempre fatto ...). Ci dispiace perchè per tutto il resto abbiamo apprezzato la struttura. ”

“Very nice property”

“Soggiorno gradevole , struttura adeguata . Servizio migliorabile”

“It was a lovely and very convenient stop over on a long trip.”

“The building and grounds need maintenance. There's rotting window sills and rain damage on the ceiling, spots of bleach on the carpets and the doorknob of a closet came off in my hand. The TV in the room is incredibly small, the size of a computer screen. You don't come to a hotel to watch TV but like showers, you expect a nice experience. The breakfasts were ok, but not great.”

“The hotel is very nice and so are the rooms but there is no room service, no breakfast and no coffee machine in the room. ”