Hotel vicino a Country Club Umstead Pines Golf and Swim Club - Durham

“I did not receive the room that I booked”

“Breakfast was good.”

“Rob on the evening shift at the front desk was amazing. Your hotel is lucky to have someone with that level of customer service. We will return if we are back in the area because of how well the staff and Rob was for us.”

“I had a great stay.Hotel was nice and convenient. Very close to the highway. Staff was great.”

“Great stay .”

“Great short stay there. I got in late and the front desk agent, Sherise, checked me in quickly. She also gave me a great late dinner recommendation. The property was quiet and I felt safe.”

“My one star rating has nothing to do with the staff or quality of room. Charging a guest $10 a night just to park in basically a public lot. They didn't even take my vehicle info. This is a money grab and will end up costing this location valuable customers. I have stayed at this specific location for over 7 years when our family member was hospitalized at Duke Hospital. I hate to change, but this is just totally unacceptable….i demand reasonable value for where I spend my money! Hope they...

“TV service and phone was down for hours. They do not offer continental breakfast. Not a good experience.”

“We stay at this property pretty often.. Just wish the showers and the floors were a little bit cleaner.. but other than that it's a good place to stay..”

“We were passing through and and was looking for a cheap place to stay for the night. I guess the old saying "you get what you pay for" was true in this place.The road to the hotel is ruff.The pool was filled in and had grass growing in it.The block fence around the pool was torn up.The beds were hard as a rock.I booked and paid through Expedia and the hotel also charged me a $100 deposit and it took six days for them to put it back on my card.I will say the room was pretty clean and the showers...

“Friendly greetings, Easy to check in and out”

“Park in the front! There’s been a break in of vehicles in the area lately. Our car was broken into but the staff went above the call of duty. Nowwwww, the police dept, don’t ask!!! The staff was amazing and even gave us rides to and from to help us! A+ Service!!!”

“Great stay for a business trip”

“Good location near campus of Duke University”

“This hotel is such a charming place in a charming historic downtown area. The rooms feel fresh and spacious, modern but with a historic taste. We could sit outside of the room with a beautiful look in a nice garden, enjoying the night break in. A very rare to find hotel.”

“It is a really beautiful hotel and the room was well-appointed, but it is in serious need of a refresh, and it wasn't the room we booked. We got in very late, and the situation was handled satisfactorily by the next morning, but there was no explanation of how our reserved room ended up given to someone else. The bigger issue I saw was that things just need to be redone. Multiple people in our party had trouble with the tv remotes, because they were so worn the buttons didn't work. One of the...

“The rooms are nice and clean and its a peace of mind”

“Pulita, confortevole, conveniente ”

“Rented the king suite and had a lovely view of the woods. Spacious room and was comfy.”