Hotel vicino a Covenant Lakeside Hospital - Lubbock

“Don't judge a book by its cover. The building' look from outside isn't too convincing. By the time we entered the front desk, the smellbwas clean and fresh. The frontdesk staff is polite. The room we stayed was clean, including everything in it (beds,carpet, floor, bathroom, refridge, etc). AC is working well. Breakfast: fresh banana n oranges, coffee, juice, cereal, oatmeal, breads, yogurt, and waffle. The hotel is easily to access from main road. It's only 4 mins away to the AT&T Stadium...

“Bed had some type of insects or tiks that left bite marks on my legs. Asked for a refund but was denied because I booked through 3rd party (exoedia). Ended booking a different hotel for the night.”

“Good breakfast. Standard but good.”

“Have stayed here a few times and it’s always great”

“Breakfast was good. The front desk help was exceptional. The lady did everything to make my stay courteous and efficient. ”

“Nice place”

“The room was nice and big.nice and cozy quite and great! could not ask for more. This is my second time staying there. The staff were nice and helpful. Nice place to stay at .”

“Everything was good”

“Clean rooms and the rooms are a good size! We had 3 adults and 2 small kids. Staff was also awsome. You can get to some olaces nearby fairly easy to eat at as well”

“Great location and love having the shuttle. ”

“Clean room”

“I found a cockroach on the ground in the bedroom so I started looking around the property and found lots more, especially under the bed. I have a baby that is crawling and learning to walk, so I was extremely concerned about this. Management told me that they spray weekly because they have an abandoned building behind their property… which was another concern. I was also informed that they do not have a way to clean under the beds. When I put my son back in his car seat, he has a little...

“Good breakfast and location.”

“Clean and large room, good breakfast ”

“Clean. Unattended experience. Code gets you in. My wife said it was fine. Good experience. A bit like checking into an Airbnb, she said. ”

“The food at the bar was great and the bar tender let us watch the msrch madness game we were interested in. Breaking looked good but we only got coffee”

“Staff was fine. Room was dirty. Bed was thankfully ok. Towels had holes. Shower had hair. Hot tub was sketchy. Pool was ok. Do yourself a favor and spend a little more for something nicer. We were just there for the night so didn’t feel like dealing with the hassle of complaining and trying to get another room. ”

“The morning staff did not know what was going and and rude while the evening staff specifically a woman name Elizabeth was very helpful and kind but soon to find out they had fired her the next day they basically over charged me for a room I already purchased ”

“To keep it short and simple, this place is absolutely awful. Our room was filthy, with hair and crumbs everywhere. Our bed has BED BUGS and my kids and I got bit multiple times. The property is outdated and lacking extreme maintenance. Do not, under any circumstance stay here. Not sure why it has any good reviews. Still waiting to hear from property manager for refund. I am so unbelievably disgusted and frustrated. I have spent 3 days cleaning and disinfecting our belongings, hoping we didn’t...