Capsule Hotel a Cozumel

“The floors in the rooms are dirty. They should be mopped every day”

“Todo muy bueno. Hay servicio y eso importante. La location es perfecta para encontrar todo. Recomendado.”

“Air shuttle doesn’t exist. You have to set up yourself. More than half of the hotel was closed and part that were open they wanted you to pay to get preferred $75 a day so you could attend the bars they decided to keep open. The restaurants were closed some some days some on the other. All the excursions over doubled the cost less than in a year. We requested numerous times to have only Diet Coke or water placed in our room from my husband is a diabetic from the staff and concierge. It never...

“Grande delusione ho sbagliato prenotazione di un giorno in anticipo rispetto al mio arrivo, ho chiesto a Hotel.com di cui sono cliente da oltre 30 anni, di tenermi buona la notte non goduta per fare le 5 notti pagate € 1056,00 e ne Hotel, ne il manager di Allegro Cozumel mi sono venuti incontro! Per cui ho dovuto prenotarmi un altro hotel e ripagare una notte ma ma sono stata fortunata al Coralia Cozumel, struttura nuova bellissima dove tutto è funzionante mentre ad Allegro Cozumel la doccia...

“Room was pretty basic. Linens were lacking. There was some issues on check in with the number of nights I was staying and my VIP status. Breakfast and breakfast staff were great as always. Bar only opened a short time. Some of the older staff is still there and they are always lovely. Unfortunately, going about my day the cruise ship folks are everywhere. So very crowded and people trying to hard sell.”