Hotel a Crossville

“We made the mistake of staying across the street and were encountered with a mouse in our room, ants in the bathroom, and a hole in the wall where the mouse got in. Their resolve was to spray raid in our room. We couldn’t breathe so we had to leave. Your establishment is Taj Majal and your staff heaven sent. We could not have been treated better. Charlotte at the front desk and Lucy from housekeeping are to be applauded for their professionalism and customer service. Thank you very much. ”

“Basic customer service. Somewhat clean but scratchy area. Room smelled like cat urine. Bathroom dated and had mold on tile in tub and rust in bottom of toilet . Was anxious to leave next morning”

“Breakfast very good, restaurant very good, hotel dated. ”

“Ray at the front desk was nice. We asked to be switched to a different room because the sheets were clearly dirty. There was also no closet or hangers in that room. The next room seemed cleaner but the sink barely drained and it smelled musty. There was an ironing board but no iron, a coffee maker but no coffee. It was very quiet and there was only 1 other car on a Saturday night.”

“Beds were filthy, the phone was dirty”

“Manager and staff were extremely friendly, check-in was fast, the room was spotless, climate control functioned exactly as it should, and my husband and I were very comfortable in the bed. We recommend this Super 8!”