Hotel vicino a DeBardeleben Park - Birmingham

“My granddaughter really enjoyed the outdoor pool and the two nights stay was great.”

“The cleaning staff does an amazing job of cleaning up your rooms 🙌 and the place.”

“The staff were very friendly and helpful. The room could have been cleaner. The shower was dirty in the corners and growing the pink bacteria. The tile in the corners and edges were dirty.”

“We booked this property because of the swimming pool for our grandkids. We also had booked two rooms. We were put in individual rooms floor apart. Our room was clean, the one my daughter had was not clean. The hall was sweltering. The pool was green with algae and not usable. Tv in daughters room did not work. The staff was helpful as they could be. The beds were comfortable and the breakfast was very good.”

“!”

“minimo amenities nel bagno - no shower-cap, slippers, beauty set no plug sockets at desk height @ desk - only sockets under desk...”

“The staff was not well informed about some of the amenities there the hotel was very clean . The manager was no where to be found I couldn't even get him on the phone poor customer service as far as the manager I booked a day there cancelled the day and Expedia couldn't get a hold of the manager to honor the day I missed the room was paid for they didn't refund me nor honor the day I missed so work on your management then the total experiencecwill be exceptional”

“I needed an early check in the staff was amazing. I will definitely book again.”

“Very nice place. Near lots of restaurants. Especially convenient to Hoover Met baseball stadium. You won’t be disapppinted.”

“I was disappointed to find the room smelled terrible, the bed was not properly made, the carpet was dirty and the water sprinkler appeared to be hanging by a thread. When I tried to contact the owner about the issues and my early checkout, which was necessitated by the room's condition, they evaded my calls and directed me through a third party, refusing to refund my money. The check-in and checkout process was also slow due to the staff being busy, likely because they were understaffed.”

“Pool not open during 80 degree weather”

“Nice location with shopping and restaurants in close proximity, felt safe, friendly staff, good breakfast, nice amenities, no issues, very good value.”

“N”

“The front desk staff was nice but the room was not clean. There were stains and burn holes on the sheets and hair throughout the bathroom.”

“They were very clean and staff friendly ”