Hotel con piscina a East Elmhurst

“Le'ts start saying it is not really a 5-star hotel but the communal areas are nice (especially the rooftop seating and pool) and the staff is very friendly (and helpful). On the other hand the rooms are quite outdated (at least mine, on the 11th floor) and there is always some dust smell (probably the carpet). However, what I found almost autrageous was the breakfast (for those like me who opted for the B&B option). They give you breakfast vouchers stating that an American Breakfast is included...

“Hotel hits all the 5 star spots apart from 2 points. 1 - the rooms are not soundproof at all, and being able to hear the conversations in the room next door so clear that i could repeat what they were saying is not what i would expect. Second - the front desk staff are not as polished and committed to the level of service i would expect from a top end 5 star hotel. Doormen were top class. All in all it's a good hotel, but with so much choice in NY, i have stayed in better.”