Hotel a East Varick

“Chicken was good. The staff was friendly. The room was basically clean. Around 10:30 p.m. The noise around our room became excessive. It was impossible to call the front desk as the phone did not work. We had to use our cell phone and call through the 800 number. Finally, around 12:30 it quieted down. The next morning desperately needing coffee. After a night of little sleep we found the coffee maker did not work. Not a good stay”

“Niente di speciale”

“There was a virtual check in machine that was a terrible experience. I couldn’t hear what the screen was saying, the volume was too low and the person (?) on the screen could not make the volume louder. The lobby door was locked so I couldn’t access an actual live person. When a human came to assist the experience improved exponentially! The person was kind, friendly and helpful.”

“Wonderful staff. Everything was as promised. Will definitely be back.”

“Charming property with delightful rooms. Victorian decor and old world charm. Staff was friendly. No elevator but stairs to second floor were manageable. Beautiful view from 3 sides in the Garden room. Location was convenient to walk to the falls. Bright dining room. Had an excellent dinner and continental breakfast. Would definitely stay here again.”

“Elevator broken so only one was operable even while a large conference was in attendance. Two rings of shower curtain broken off. Excellent proximity to waterfront & downtown.”

“Will stay again!!!”

“Facility appears outdated. There are only three equipment in a tiny exercise room with two not working, plus a TV without TV remote. Only thing the front desk could say was " I will let the manager know".”

“Ottima struttura. Personale top.”

“Clean and spacious!”

“Il peggior hotel dove ho soggiornato. Sporco, materassi macchiati e colazione orribile (non c’era praticamente nulla).”

“The man checking us in was nice but this was by far the dirtiest place I have stayed in my life! The pictures are either photo shopped or taken somewhere else. Also, I think I smoked more marijuana that was outside my window with the people hanging outside my window talking all night! This place should be closed down!”

“Excellent place!”

“Nice stopover stay. The air conditioning was loud and a bit cold, though. Couldn't figure out how to turn it down/off.”

“-”

“What kitchen?? amenities, small tube of shampoo and towels no hand soap the room could use a deep clean but there were no bugs”

“Grounds are gorgeous, European look”