Hotel vicino a Easter Lake Park - Des Moines

“Left to early for breakfast - shuttle was great”

“just stay one night and everything was great”

“The blower for the A/C was very loud and rattled every time it turned on. The bathroom door was very creaky. Other than that everything was great!”

“6yy”

“Spacious suite with door between bedroom and living areas. On check-in, Parker explained our parking options (rapidly, with an obvious intent to suggest we pay for the $20/daily unlimited in-and-out hotel parking; with a statement that he didn't know the cost of parking on the street (it's $1.25/hour from 9 am to 9 pm; free overnight) and that the ramp across the way was $10/day with no in and out. That made it sound as if we would pay $10 each time we pulled out of that ramp, which is not...

“Breakfast ,great choices!”

“Staff was very friendly and hotel was beautiful! ”

“Beautiful place. One of the most spacious places we've ever been My kids were so happy about how spacious the suite was. Staff members were very friendly ”

“Clean room. Really nice showers”

“A front receptionist was repeatedly rude to the customers she managed over the phone. She was argumentative and denigrated her customers on the phone….including me. She argued with how I made my reservation - a phone call to Hilton reservations- she stated was made through a third party. That sort of rudeness required a re-think of her people-facing role. She became frustrated, her voices was raised, argumentative and simply rude. Never should she have access to customers. ”

“The breakfast was great. Appreciated the flexible shuttle service”

“It was clean, but the room need a good update, all is old and dark. It is very good location, good breakfast and staff are nice.”

“Hot tub could have been hotter ”

“My family and I enjoyed our stay at the Hilton Garden Inn Des Moines Airport. The facility and our room was clean. The staff was friendly throughout our stay and a shuttle was provided to and from the airport which made it even more convenient. I would definitely stay again if I returned to Iowa.”

“Nice staff and very nice room”

“We had to leave before they served breakfast and the young lady at checkout, Jaya, said they would have muffins, bagels and granola bars to grab on the way out. They did not and the individual at the front desk said she had no idea why Jaya would say that🙁and that the owner would not allow it.”

“All fine. Nice and comfortable rooms”

“A clean and safe place to stay in Des Moines, especially by the airport. They also offer a park and stay deal, for those who need to fly out but leave their car somewhere. The staff were extremely kind, but we didn't have a pleasant experience with the lady running the breakfast in the morning. She could have been tired, but was short with us trying to make a waffle. The rooms are outdated, but in good condition for the most part. We really enjoyed the pool and hot tub area, which was also...

“The breakfast was excellent and the parking garage across the street (connected by a skywalk) was convenient.”

“The staff seems overworked and stressed.”