Hotel a Fenton

“After check in our Tv displayed a message that said “scrambled or weak signal.” Reporting this to the night shift clerk was pointless…. She said “ there is nothing I can do about this. We don’t have a maintenance staff at night,” Not the answer we were looking for!!!! She did not even offer to call someone. Upon checking out the matter was discussed again and was told by staff “ yeah we can’t do anything about tv issues!” Will not stay there again or with this chain. I’m switching back to...

“Good location for my needs, super friendly staff, had choice of room floor, breakfast was standard eggs, sausage, oatmeal, waffles.”

“Clean pool and hot tub friendly staff”

“We moved from the area over 25 years ago. We were coming back for Easter and read some of the reviews and was skeptical of staying. We walked in and were greeted with two very friendly staff. The room was clean and we loved the larger fridge. We did not eat at the breakfast buffet only because we were off to a family members house for breakfast on Easter but my husband got coffee and said it looked good. Checking out we had another two very friendly staff members. I would stay there again...

“Breakfast was fresh and good. It was just disappointing that some items were not available every morning. The rooms were clean, but the ice machine was out of service and that was disappointing. The Internet was also spotty and it was not available throughout the duration of our stay. ”

“Welcoming staff and facilities are kept nice. ”

“We loved it!!”

“Basic but clean and polite, no complaints.”

“My wife and I have stayed at this hotel on three different occasions. Whenever we’re in this area, we make a point to stay here because it is always clean.”

“Breakfast fresh, clean room, safe parking, excellent pool”

“Jerry who checked us in on Monday afternoon at 3pm was excellent. The woman at the desk this morning not so much. We would stay here again. It is difficult for service oriented companies to find quality people who can take a suggestion and make it an opportunity to convey the customer’s message was heard and welcomed.”

“Very good in helping with my screw up on my reservation. Well run and upkeep is aboveboard. Highly recommend staying here.”

“Great hotel, clean and rooms are very comfortable. Loved that they have coffee 24/7 and water stations. The commons area is very nice and inviting. There is no pool but there is a small workout room. Only downside was breakfast… not great.”