Resort a Flamingos

“I have nothing but positive feedback when it comes to the staff, and the attention to their guests. They all work hard to accomodate as best they can The administration however does not truly assure the safety and well being of their guests. My biggest critique is for the lack of care of the largest gathering place = The Pool. There are patches of tiles throughout the entire pool with black mold, which is a health concern, not to mention that in that same area, there is one large area...

“Excellent property, we've been visiting for 15 years and we love it. This time though the staff seemed disconnected and rude. We are always welcomed with a glass of sparkling wine, this time just a bottle of water and then served the wine just when asking. We travel as a big family and booked a studio and a 1 room suite, and as everyone who knows this property also knows this types of rooms when together can be connected as a big apartment. We were told we had them together just to find out this...

“We did not realize at flamingos we only got access to half the resort & our sides beachfront restaurant was closed for renovation. But we upgraded and switched to the La estancia side to get full access to the amenities. But then our room was bare bones. We had no water or drinks (like we had in other room) but we had one broken coffee pod . Even when we told front desk they stalked the fridge which was nice, but no coffee. It was just odd and considering during the day the only coffee available...

“Las instalaciones del hotel son buenas, la habitación muy completa, las áreas comunes limpias, la comida y bebida es buena, lo malo es que tienen muy pocas actividades y en la noche no hay ningún evento, los trabajadores te tratan diferente a las personas extranjeras y algunos te atienden muy de malas.”

“hermoso diseño del día difícil e instalaciones bien conservado”