Hotel a Florence

“We loved that our room was on the first floor. The outdoor patio area was wonderful! The restaurant was terrific, except that we could only dine there for lunch. Everything was within walking distance. When our TV remote was missing a battery, one was brought quickly to our room! The grounds are beautiful and great for walking! Thank you so much!”

“Its okay”

“Breakfast good basic,coffee great, real creamers”

“I would stay here again. The rooms were clean and updated a/c worked good. Beds were ok could use better pillows. The breakfast was not very good.”

“Easy check in room was really cool when we checked in plenty of towels. Staff was really nice”

“Update room”

“The rooms were exceptionally clean and house keeping would ask daily if anything was needed. Breakfast was also very good. The dinning room was clean. The breakfast always had plenty of food and Vicky who attended the area made sure of it. The staff was very helpfully and attentive to guest needs. Enjoyed my stay and would use this location again.”

“Great Stay”

“Rooms were clean and comfortable. Staff double charged us for the room and Manager is not willing to fix the issue. Had to go up. beware”

“It was fine for a one night stay.”

“Really nice rooms for the price. The owners & staff are very friendly & helpful!”

“Room was fine. breakfast was very good. Bed was comfortable. One serious issue I had with this stay was the day after I checked in, a $360 charge was made from the hotel to my credit card. That is a huge mistake that was not refunded until the next day. Very scary that I was the one who caught it, not the hotel. I wouldn't trust staying there a second time.”

“Breakfast very limited”

“The rooming was awesome.”

“Great hotel near Ft Hood. Breakfast was great.”

“Very disappointing experience. The front desk staff had a terrible attitude from the moment I arrived and acted like helping guests was an inconvenience. The room smelled bad and did not feel clean or welcoming at all. Overall, the customer service was poor and the atmosphere was uncomfortable because the lady at the front desk seemed upset and rude the entire time. I would not stay here again.”

“The only problem I had was the noise. I was on the 4th floor. I called the front desk 3 times. The lady on the desk said she would come up to check it out. I am not sure she did or not, because I called several times. The parking was excellent, but I probably will not visit there again. I even asked whether I was on a party floor. Being 73 of age, I want quite.”