Hotel a Germantown Hills

“The Room was very clean, staff was fine, no bar, breakfast was not much but enough to get me on the road early the next morning. Only real complaint was the traffic late at night on Main St.”

“Friendly helpful staff, clean room.”

“We enjoyed our stay here. It's across the parking lot from the casino which isn't a problem because it's a short walk or they have a bus to pick you up for free. The room was very clean amd the staff was very friendly.”

“The elevator was broken but the staff quickly changed us to a lower floor. The pool and hot tub were out of order. The staff was 100% great!!”

“Excellent Stay as always”

“Clean, large space, good quality, easy to find.”

“Well new and clean”

“Overall, good value. Bathroom sink had an interior crack running from the top to the drain plug. We took a photo, and showed it to the front desk. They told us that they would have Maintenance come to look at the next day. That never occurred. This matter is worrisome, since they have the guest initial for any damage to the room, that they are allowed to charge to your credit card. This damage in the sink was there for some time due to the discoloration in crack. Breakfast is meager on...

“Room was clean, but the rest of the property and amenities were not taken care of well.”

“Avg ”

“The room was very spacious. Clean sheets! Part of the hotel was under renovation.”

“Good hotel”

“Do not stay here! The manager/staff/owner of the franchise are terrible to their guests and also bigots who make assumptions about people based on race. Within seconds of an interaction with my (black) husband, the manager threatened to call the police after sternly and aggressively asking “what’s your room #?” Instead of a “good morning, how are you” or “how did you sleep” as you’re getting coffee and wiping sleep out of your eyes, “WHATS YOUR ROOM #, I’m calling the police”… like...

“Everything was clean and well organized. The bed was comfortable and breakfast was great. The lady working breakfast was very personable, and she was a bundle of positive energy the mornings we stayed there.”

“great time”

“I would like a refund. I ended up paying for a room we didn't use, because the cancellation period was no longer applicable once (24 hours before arrival), and the pictures provided of the property did NOT represent what we saw and experienced. There were a number of safety concerns that made this hotel unworkable for us. The side door (where we were told to park as it was closest to our room) had an electronic key lock for security, but it was propped open and didn't close properly when I...

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“Their amenities listed are completely false. From no beach access due to health concerns all the way to no wi-fi. Would strongly suggest to go elsewhere unless you enjoy being freezing cold all night and buying your own toilet paper.”

“Nice stay!”

“No complaints!”