Strutture Hilton Hotels a Giamaica

“Hotel centrale e ben collegato, ottimo per girare la città sia a piedi sia con i mezzi. Personale gentile e professionale. Consiglio di rinnovare gli ambienti, è necessaria una ventata di rinnovo.”

“I particularly appreciated the ease with which it is possible to reach many iconic places in the city. ”

“The first room I was given had air conditioning that did not work (room was 83°) and a shower that would not drain and leaked all over the bathroom. I was given a “renovated” room that had signs of rust and wear and tear everywhere. Shower curtains looked gross. Do better Hilton. Staff was very courteous and understanding of my frustration and did their best to quickly help. ”

“In ottima posizione ”

“L'hotel è in pieno centro, con ottimo rapporto qualità (delle camere, delle vista città, della struttura) prezzo per cui evidentemente la catena Hilton è l'hotel possono fare a meno di un personale adeguatamente indirizzato a trattare bene un cliente. Dalla reception, al deposito bagagli, al bar trattati del personale in modo sgradevole.”

“Unica nota negativa è la camera un po’ rumorosa ”

“Arrived at 11:30pm following an 8hr flight to be told they were overbooked. Advised that accommodation had been booked around the corner in another hotel. No assistance given to locate hotel or carry bags to alternative hotel. Hilton was prepaid, had to pay for nights accommodation at the alternative hotel, no refund given to date. Not a good experience and out of pocket. Disappointing that Hilton can treat its customers like this, I would have expected better from this chain.”