Hotel vicino a Gleneagles Country Club - Chicago

“Everything was explained well, was confused how to work the steam shower though, but they gave me a complimentary upgrade and I’m so appreciative. Thank you ”

“good”

“The room didn’t appear dirty, but it smelled bad and felt unclean even after housekeeping. I did not feel comfortable staying. I was booked for five nights but left after one, even payed for the 2nd night I didn’t use because I wanted to leave that badly. The front desk was also defensive when I raised these concerns. I booked this hotel partly because Expedia listed it as popular with solo travelers, but as a woman traveling alone, that did not reflect my experience. The environment felt...

“Ice cold pool, broken glass on the floor due to poor cleanings and woke up to ants on the floor and coffee machine ”

“Hotel was clean, staff was nice, free breakfast which was average but the kids always love the waffle. No complaints ”

“Yes”

“Easy parking...Breakfast terrible ”

“Good ”

“staff was gear ”

“Very clean and they do a awsome job cleaning ”

“The air was on in the room when I got there why I thought it was the heat tv didn’t work light above sink was out ”

“Clean, nice shower, good location”

“Parking was great, breakfast was delicious ”

“Great staff, clean, modern room, great breakfast. Pool was too cold for my children to go in. I specifically chose this hotel for the pool amenities. ”

“Bathroom ceiling was peeling. The toilet paper holder was not tightened so the toilet paper kept falling on the floor.”

“Clean room”

“Roaches in the room. If you do go ask for the first floor only everything else smells like mildew and cigarettes ”