Hotel vicino a Go Ape - Treetop Adventure - Springfield

“The Hotel is a typical Holiday Inn, clean and simple…but what we didn’t like was the breakfast. No choice, for 4 days the pancake machine wasn’t usable for unknown reason.. This aspect must be improved. The pool need to be cleaned more ..”

“Not a fan of the virtual assistant would prefer a person, as I found the virtual assistant rude and was not wanting to be helpful”

“Coffee is not free….no microwave….hotel layout is inconvenient with elevators located at end of hallway…originally required to pay $15.00 a night for parking however desk clerk removed those charges (We were not aware of this prior to checking in. Expedia did not provide that information outright…it would only be known if a question was asked through the listing…totally unsatisfactory.). Broken toilet seat…TV controller did not work…had to get batteries replaced….front desk clerk was not...

“On a business trip, good breakfast, slept good.”

“Good hotel, great location near shopping plazas. The hotel room was very good, although the air conditioner was noisy. Good breakfast included in the price. Although advertised as having a swimming pool, the pool was closed for repairs when we were there, which was unfortunate because the weather was very hot.”

“Very clean and updated room. Even had a ceiling fan. Great size and full kitchen.”

“Clean room, good parking, great coffee”

“Great service and love the hotel rooms especially the bed so comfortable”

“Staff were very helpful and asked if I wanted to be placed away from the elevator, and made sure to connect my two consecutive but separate reservations together. Breakfast was typical buffet fare. Fancy coffee machine was unnecessary and took too long to brew each customer’s cup individually. Sufficient parking even in a night with multiple proms.”

“I expected more from this Best Western. The hotel does not quite match what is advertised or what i would expect from the brand. The breakfast was acceptable but not very good. They serve powdered eggs, which were not particularly enjoyable. During our stay, we even saw a cockroach in the lobby. At checkout, we informed the front desk staff, but they did not seem very concerned or reactive to the comment. The air conditioning filter in the room was also dirty and could use proper maintenance....

“The hotel was ok and convenient to our location. The hotel was affordable and clean. No complimentary meal or wifi. Breakfast Bistro available for purchase. Complimentary wifi if Marriot rewards member.”

“No free parking, the shower curtain had mildew and the trundle mattress was stained”

“Adequate for an overnight stay before flight”

“Nice place”

“Felt safe the hotel was favorite of truck drivers. Room was clean but the a/c was tepid just glad it was a week when the humidity was bearable. Received what I paid for.”

“Clean room. Staff was very friendly. Very nice room and beds are excellent!”

“Mary at the front desk was a pleasure to talk to, answering any questions that arose during our short stay.”

“Un excelente servicio”