Hotel vicino a Highland Creek Golf Club - Charlotte

“Some front desk staff were excellent. Others need a raise or a lover. Gym is small but great. Laundry facility uses a super convenient app. Get it when you arrive so you can see when machines are available. Hotel is joint with another Hilton brand and in an area with several hotels and DoorDash kept incorrectly delivering. Convenient snack and small necessities kiosk with self checkout. Currently renovating some rooms. Contractors are super friendly but request a change of rooms if you don’t...

“Check in was very pleasant, great friendly staff and very helpful. Room was very clean and comfortable although the pillows were horrible. Breakfast was good and plentiful. ”

“We were kept up half the night by the room next door with noise and let management know and they said could not help in any way and had to contact you guys because booked through a third party”

“Broken lock on door”

“Our room was very clean and had all the necessary items from shampoo, conditioner to coffee. The staff was very friendly and helpful with any questions we had. Breakfast was great with anything from eggs, sausage, gravy to pancakes and hot cinnamon rolls. The cost was very reasonable also. We will definitely be staying at Holiday Inn at Concord, NC when we come back down. Thank you.”

“Comfortable, quiet rooms”

“The hotel was very clean, room was spacious and the breakfast was very good.”

“We didn’t get the room we reserved. I assume due to us checking in late, approx. 10pm. We reserve a king but were told they only had double queen available. Otherwise, our stay was good.”

“Convenient location near multiple places. Hotel and rooms were up to par. Staff was really nice.”

“Very clean! We were impressed by everything.”

“Great!”

“It was a construction site. Run down, old and shoddy.”

“Pro- Rooms are clean. Hotel is clean. Big Con- Bed was super uncomfortable- definitely no upgrades with the beds, mattresses, or pillows. Expect to have a hard bed, and very flat pillows (“feathers” have fallen to one side of the pillow/ pillow lacking any structure ). If you read reviews others will say the same- fix your beds Fairfield!!! I did ask for 2 extra pillows, and was told by the ladies at the front desk that they didn’t have any extra pillows for rooms without pullout couch...

“nice stay!”

“The hotel was great!!! Beautiful grounds, lots of amenities. The only issue was I was charged for parking, which was supposed to be included. Not a fan of paying for hotel AND parking.”

“all were as expected. parking is an issue as there were many trucks, etc taking up double spaces.”

“Very clean! Excellent customer service”

“The smell was bothering me in the first room and the staff accommodated me very swiftly in switching out my room.”

“Great family vacation”

“Enjoyed the pool and the breakfast was great. The staff was wonderful”