Hotel vicino a I tre stagni riflettono la luna - Hangzhou

“Non fanno colazione ma il personale è molto gentile e noi il soggiorno é piaciuto. Un po’ fredda la stanza il primo giorno di permanenza. Per il resto è un buon hotel.”

“Good location. close most tourists interested places”

“Ich möchte mich ganz herzlich für den wunderschönen Aufenthalt bedanken. Es war wirklich alles zu meiner vollsten Zufriedenheit, und ich habe mich von Anfang an sehr wohl und bestens aufgehoben gefühlt. Besonders hervorheben möchte ich das gesamte Rezeptionsteam. Bei meinen zahlreichen Ausflügen wurde ich immer freundlich, kompetent und mit viel Geduld beraten. Das Team hat mich bei meinen Planungen unglaublich gut unterstützt und mir dadurch vieles erleichtert. Auch als ich einige Tage nicht im...

“Our stay here was truly one of the sweetest highlights of our anniversary trip! From the moment we arrived, we were welcomed with so much warmth, kindness, and genuine care. The ladies were incredibly accommodating, thoughtful, and attentive, always going the extra mile to make sure we were comfortable and had everything we need and made us feel right at home. 🥹💕 Unfortunately, I wasn't feeling too well when we first arrived after a very long 21+ hours of traveling. Their lovely home cooked...

“Becareful when you book this place because the description advertised on Expedia is falsely statement, you have no mountain or valley view only street view or facing other building view. Inside the room size is small not 301sqf as indicated. You paid for something that you don’t get, it’s scam despite the good review for cleanliness and helpful staff. I will not return or recommend this place!”

“Slightly overpriced hotel close to both subway and the West Lake. ”

“Great location and very friendly staff, breakfast is great, 13 floor the club lounge is quiet with great service. will definitely choose this hotel again”

“Bellissimo resort, ovviamente stanze, parti comuni, qualità del sevizio all’altezza di Four Seasons. Unica, invece l’attenzione e l’accoglienza riservataci. Dal general manager ,Sig Gianni Costa alle receptionist Mariah, Rebecca, Maggie e tutto lo staff, compreso il personale dei ristoranti. Questo è importante almeno quanto i letti comodissimi, le stanze confortevoli e le parti comuni bellissime. Tutto trasuda lusso discreto ed eleganza. Atmosfera magica. Esperienza che ricorderemo. Grazie...

“I loved the design, the staff (young, fun and very careful). The location per se is also fantastic, next to the XiHu; but I think the humidity is a real problem. They have put dehumidifiers everywhere but still, it smells a bad. Therefore, I think I have paid way too much for an hotel that has such a problem… that’s not good for your health. I stayed just 1 night.”

“The hotel is in a very nice location, close to the lake and the downtown. Facilities are nice, as well as the breakfast. A special thanks to the Management Trainee Ms. Aitara for the fantasic job she did welcoming us! Thak You!”

“I just liked everything about this hotel, from the location to services, food and staff.”

“Alle tre di mattina ho dovuto cambiare camera per un fortissimo odore di fogna proveniente dal bagno. La nuova camera puzzava di fumo ed ho trovato cenere di sigaretta nel purificatore d’aria. Il personale della reception non parla inglese, e siamo in un 5 stelle ”

“Don’t trust the pictures, hotel and rooms were dirty there was garbage left in”

“It looks like the property is undergoing some renovations. Check-in was done by someone at the reception counter who cannot speak English. He came upto our room, but the key card was not working. We had to go back to the reception to get another card for another room. Wifi password was provided only after we asked for it. But the connection was very bad. No breakfast provided. No restaurants at the hotel. The shower handle at the bathroom was leaking water everywhere. The reception...

“A beautiful stay with thoughtful service, elegant surroundings, and a peaceful atmosphere. Every detail made the experience feel special. I’d happily return!””

“Its dated and need a face lift. Some old equipment and stuff left in the drawers. Otherwise, a good stay especially given the location and easy access to everything.”

“Good choice for young people with limited budget.”