Hotel vicino a Isoletta di Ruan Gong - Hangzhou

“Great location, clean rooms and very friendly staff”

“New hotel with wonderful decorations and facilities. Amenities were sufficient, staff were friendly nad helpful”

“Yes, it is very easy to reach West Lake park and the breakfast is delicious and fresh.”

“Bellissimo resort, ovviamente stanze, parti comuni, qualità del sevizio all’altezza di Four Seasons. Unica, invece l’attenzione e l’accoglienza riservataci. Dal general manager ,Sig Gianni Costa alle receptionist Mariah, Rebecca, Maggie e tutto lo staff, compreso il personale dei ristoranti. Questo è importante almeno quanto i letti comodissimi, le stanze confortevoli e le parti comuni bellissime. Tutto trasuda lusso discreto ed eleganza. Atmosfera magica. Esperienza che ricorderemo. Grazie...

“Non fanno colazione ma il personale è molto gentile e noi il soggiorno é piaciuto. Un po’ fredda la stanza il primo giorno di permanenza. Per il resto è un buon hotel.”

“Clean room. Great value. I loved it being on a pedestrian street but hard to get to in a taxi. More information on driving there would be great. But I should have known to take metro to that area since traffic in the city is insane. Breakfast was good and also could have more variety. Super lovely staff. So helpful and kind. Thank you Skybird. ”

“Wonderful stay especially we were bumped up to a huge premium room. Location was so convenient with a less than 10 min walk to In77 shopping area. Easy to call for Didi. The staff always had a smile on their faces and would walk towards us the moment they saw us walking towards the reception. We had parcels delivered n were strangely left at the pickup boxes in the building instead of hotel receptions. Staff were so swift and most helpful in picking them up. Even helped to call the delivery...

“Slightly overpriced hotel close to both subway and the West Lake. ”

“I loved the design, the staff (young, fun and very careful). The location per se is also fantastic, next to the XiHu; but I think the humidity is a real problem. They have put dehumidifiers everywhere but still, it smells a bad. Therefore, I think I have paid way too much for an hotel that has such a problem… that’s not good for your health. I stayed just 1 night.”

“lots of amazing carts selling crafts and food, being close to West lake is a plus too.”

“Great location. Breakfast was fabulous. Friendly staff.”

“Room is old ”

“너무너무너무 이쁘고, 사진그대로여서 놀랬습니다. 그리고 아침식사도 너무잘되있어서 정말 이정도 가격에 먹을수잇다는게 감탄스러웠습니다 ㅠㅠ 서호랑 위치가 조금잇긴햇는데 저는 서호말고도 다른 도시도 가려고했어서 기차역이랑 서호 중간쯤있어서 교통도딱이였습니다ㅎ! 위치도 오히려 너무 복잡스럽지않아서 딱이였던거같아요!! 너무너무 추천이라 후기남깁니다”

“The hotel is in a very nice location, close to the lake and the downtown. Facilities are nice, as well as the breakfast. A special thanks to the Management Trainee Ms. Aitara for the fantasic job she did welcoming us! Thak You!”

“レンジと洗濯機が付いているのが非常に良かったです”

“Alle tre di mattina ho dovuto cambiare camera per un fortissimo odore di fogna proveniente dal bagno. La nuova camera puzzava di fumo ed ho trovato cenere di sigaretta nel purificatore d’aria. Il personale della reception non parla inglese, e siamo in un 5 stelle ”

“優點： 1.服務親切熱誠反應很快 2.有洗衣機有投影機設備 3.電動窗簾採光好視野佳 缺點： 1.房間沒冰箱遙控器壞了 2.離地鐵站遠要叫計程車 3.房門沒密閉開暖氣仍冷”

“Free laundry machines but the gym was closed due to refurbishment. Rooms were fine although a little small and the sink was directly in the room rather than a separate bathroom. Breakfast had a good selection and only a 20 minute walk to the West Lake or a £2 taxi ride. ”