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Recensioni per Mercure Kakadu Crocodile Hotel

3.5 out of 5
Mercure Kakadu Crocodile Hotel
1 Flinders Street, Locked Mail Bag 4, Jabiru, NT

Recensioni

7,6

Buono

Valutazione di 10 - Eccellente. 241 su 1000 recensioni" "
Valutazione di 8 - Buono. 427 su 1000 recensioni" "
Valutazione di 6 - Soddisfacente. 230 su 1000 recensioni" "
Valutazione di 4 - Scarso. 74 su 1000 recensioni" "
Valutazione di 2 - Terribile. 28 su 1000 recensioni" "

7,6/10

Pulizia

8,0/10

Personale e servizio

7,2/10

Servizi

7,0/10

Condizioni e dotazioni della struttura

6,8/10

Ecosostenibilità

Recensioni

8/10 Buono

FABRIZIO, Milano

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Avventura nella terra dei coccodrilli
Fantastico
Risposta di General Manager, il giorno 22 ago 2016
Dear FABRIZIO, Thanks for the great feedback. I trust you enjoyed the rest of your time in Kakadu. Richard McArthur General Manager

8/10 Buono

gioacchino, Torino

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Molto buono
È stato ideale per le nostre escursioni
Risposta di Richard M, il giorno 11 giu 2016
Thank you for the lovely feedback on your recent stay. I trust you enjoyed the rest of your Kakadu experience! Sincerely, Richard McArthur General Manager

8/10 Buono

Rapala, Milano

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera

8/10 Buono

Vittorio, Dublin, Ireland

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
good and convenient position
stayed there for just one night during my trip to kakadu, arrived at night and left at morning. quite expensive which you can expect given the remoteness of the area, but overall a good experience. recommended if visiting kakadu

8/10 Buono

Marylyn

Mi è piaciuto: Pulizia
Soggiorno di 1 notte a gennaio 2024
Risposta di Crocodile Hotel , il giorno 12 feb 2024
Hi Marylyn,thank you for the 4/5 rating. We hope to see you again in the future.Kind regards,

6/10 Soddisfacente

Christopher

Mi è piaciuto: Personale e servizio
We didn't stay here but Expedia won't let me NOT rate it. After hearing about the rampant crime in Katherine, we canceled this reservation.
Soggiorno di 2 notti a gennaio 2024

10/10 Eccellente

Marilyn

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Great service and a great room.
Soggiorno di 1 notte a dicembre 2023
Risposta di Crocodile Hotel , il giorno 5 dic 2023
Dear Marilyn,Thank you for taking the time to leave us a review.We are happy to hear you enjoyed your stay.We hope to see you again in the future.Kind regards,Nanda de NieOperations Manager

10/10 Eccellente

Markus

Soggiorno di 1 notte a novembre 2023
Risposta di Mercure Kakadu Crocodile Hotel, il giorno 27 nov 2023
Hi Markus,Thank you for the 10/10 rating.We are glad you enjoyed your stay with us.We hope to see you again in the future.Kind regards,Nanda de NieOperations ManagerMercure Kakadu Crocodile Hotel

8/10 Buono

keith

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi
Needs to be upgraded
Soggiorno di 1 notte a novembre 2023
Risposta di Crocodile Hotel , il giorno 2 dic 2023
Dear Keith,Thank you for taking the time to leave your feedback. We hope to see you again in the future with improved services.Kind regards,Nanda de NieOperations Manager

8/10 Buono

Barbara

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Loved the Art Gallery.
Soggiorno di 4 notti a ottobre 2023
Risposta di Mercure Kakadu Crocodile Hotel , il giorno 4 nov 2023
Hi Barbara,Thank you for taking the time to leave a review. We are glad to hear you enjoyed the art gallery.We hope to see you again in the future. Kind regards,Nanda de NieOperations ManagerMercure Kakadu Crocodile Hotel

10/10 Eccellente

Sally

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great place to stay
The room was great, the service excellent, the food very good. We arrived just after 12 noon and check in was not untill 3pm. But the receptionist checked if the room was ready, which it was, and checked us in. 3 hrs would have been difficult to fill in Jabiru.
Soggiorno di 1 notte a ottobre 2023
Risposta di Mercure Kakadu Crocodile Hotel , il giorno 28 ott 2023
Hi Sally, Thank you for taking the time to leave a review. We are glad to hear you were able to check in early and that you enjoyed your stay with us. We hope to see you again in the future.Kind regards,Nanda de NieOperations Manager Mercure Kakadu Crocodile Hotel

8/10 Buono

Leanne

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Comfortable room and lovely food from the restaurant.
Soggiorno di 2 notti a ottobre 2023
Risposta di Mercure Kakadu Crocodile Hotel , il giorno 22 ott 2023
Hi Leanne,Thank you for taking the time to leave a review. We are glad to hear you enjoyed your stay with us. Hopefully we will see you again in the future.Kind regards,Nanda de NieOperations Manager Mercure Kakadu Crocodile Hotel

8/10 Buono

Paul

Soggiorno di 4 notti a settembre 2023
Risposta di The Croc hotel, il giorno 14 ott 2023
Dear Paul,We very much appreciate your comments regarding your stay at the Mercure Kakadu Crocodile Hotel. It is always a pleasure to receive positive feedback, and we hope your next visit will be as pleasant as the previous one.Sincerely,Carinne AthionFront Office ManagerMercure Kakadu Crocodile Hotel

8/10 Buono

Miss Lauren

Viaggio con la famiglia
Mi è piaciuto: Condizioni e dotazioni della struttura e comfort della camera
Non mi è piaciuto: Personale e servizio
Soggiorno di 3 notti ad agosto 2023
Risposta di The Crocodile Team, il giorno 27 ago 2023
Dear Lauren,Thank you for your 8-star rating, we hope to see you again soon.Sincerely,Carinne

10/10 Eccellente

Elizabeth

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
The place to stay!
Check in was quick and easy and very friendly. Room clean and comfortable. Close to shops and service station. Restaurant has a great menu and waitstaff are very friendly. We loved our stay.
Soggiorno di 1 notte ad agosto 2023
Risposta di Mercure Crocodile Hotel, il giorno 18 ago 2023
Dear E;lizabeth,We very much appreciate your comments regarding your stay at the Mercure Kakadu Crocodile Hotel. It is always a pleasure to receive positive feedback, and we hope your next visit will be as pleasant as the previous one.Sincerely,Carinne AthionFront Office ManagerMercure Kakadu Crocodile Hotel

8/10 Buono

Sarah

Mi è piaciuto: Pulizia e personale e servizio
A bit dated and not much soul to the dining room. Comfortable rooms but overpriced for the level of finish
Soggiorno di 2 notti a luglio 2023
Risposta di Mercure Crocodile Hotel, il giorno 18 ago 2023
Dear Sarah,Thank you for taking the time to provide your honest feedback. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future with improved experience and services.Sincerely,Carinne AthionFront Office ManagerMercure Kakadu Crocodile Hotel

6/10 Soddisfacente

Rosalie

Viaggio di coppia
Mi è piaciuto: Personale e servizio
Could do with a refurbished somewhat old now, but staff are friendly and keep environment clean.
Soggiorno di 3 notti a luglio 2023
Risposta di Mercure Crocodile Hotel, il giorno 18 ago 2023
Dear Rosalie,Thank you for taking the time to provide your honest feedback. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future with improved experience and services.Sincerely,Carinne AthionFront Office ManagerMercure Kakadu Crocodile Hotel

8/10 Buono

Susan

Mi è piaciuto: Comfort della camera
Soggiorno di 1 notte a luglio 2023
Risposta di Mercure Croco, il giorno 9 ago 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Eccellente

Lena

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a giugno 2023
Risposta di Mercure Croco, il giorno 9 ago 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Eccellente

Celia

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a maggio 2023
Risposta di Mercure Croco, il giorno 9 ago 2023
Thanks for staying with us. We appreciate your feedback!

8/10 Buono

Raylene

Mi è piaciuto: Personale e servizio
Luckily the staff were pretty amazing. The resort itself is getting a bit tired especially for the Price
Soggiorno di 2 notti a maggio 2023
Risposta di The Crocodile Team, il giorno 21 set 2023
Dear Murray,Thank you for taking the time to provide your honest feedback and hope that you will give us the opportunity to better serve you in the near future with improved experience and services.Sincerely,Carinne AthionFront Office ManagerMercure Kakadu Crocodile Hotel

10/10 Eccellente

Willard

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The room was clean and comfortable. One minor criticism was that the temperature control was locked at 22 degrees and the room could have been a bit cooler for our comfort. Also I emptied the dehumidifier 3 times in our short stay. The air conditioner could have minimized that effort. Also the cockatoos made a heck of a racket both in the evening and in the morning. I would NOT expect the hotel to do anything about that.
Soggiorno di 1 notte a maggio 2023
Risposta di Mercure Kakadu Crocodile Hotel , il giorno 30 dic 2023
Thank you for taking the time to leave a review. I will share your feedback with the team, and I am sure this will serve as an encouragement to continue to provide excellent service. The birds can definitely be very loud sometimes. We hope to see you again in the future.

2/10 Terribile

faye

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
No good
Soggiorno di 1 notte a maggio 2023
Risposta di Mercure Kakadu Crocodile Hotel , il giorno 30 dic 2023
Thank you for taking the time to provide feedback for your recent stay at Mercure Kakadu Crocodile Hotel. Please accept my sincere apology for the experience. It’s disappointing to hear that you didn’t enjoy your stay. It is our hope that you will give us the opportunity to better serve you in the near future with improved experience and services.

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia e personale e servizio
A little oasis
Room was clean if not a little worn. Stayed in the tail section. Looked like someone had plucked chooks at the patio tables both mornings with all the bird life that rocked up at night. Restaurant was table service but staff didn't seem to have set sections which caused some confusion and waiting especially around getting the check but they were all friendly.
Soggiorno di 2 notti a maggio 2023
Risposta di Mercure Kakadu Crocodile Hotel , il giorno 30 dic 2023
We very much appreciate your comments regarding your stay at the Mercure Kakadu Crocodile Hotel. It is always a pleasure to receive positive feedback, and we hope your next visit will be as pleasant as the previous one.

8/10 Buono

Ami

Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia
Mi è piaciuto: Personale e servizio e servizi
The staff were super friendly, helpful and lovely. Buffet dinner was delicious. Not your typical mass catered buffet, less selection but quality good food. Breakfast buffet could have done with an egg station, otherwise was good too. Room was comfortable, if not a bit dated. Bathrooms need a bit of an update/revamp. Decorative furnishings (pillows/bed throws) were stained and unpleasant. Overall a pleasant stay.
Soggiorno di 1 notte a maggio 2023
Risposta di Mercure Kakadu Crocodile Hotel , il giorno 30 dic 2023
We very much appreciate your feedback for the hotel and our team at the Mercure Kakadu Crocodile Hotel. I will share your feedback with the team, and I am sure this will serve as an encouragement to continue to provide excellent service. We hope your next visit will be as pleasant as the previous one.

10/10 Eccellente

Tiffany

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti a maggio 2023
Risposta di Mercure Kakadu Crocodile Hotel , il giorno 30 dic 2023
Thank you for the 5/5 rating.We hope to see you again in the future.

4/10 Scarso

Judy

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Over-rated hotel with below average service and older style motel rooms - very dissapointing
Soggiorno di 2 notti ad aprile 2023
Risposta di Mercure Kakadu Crocodile Hotel , il giorno 30 dic 2023
Thank you for taking the time to provide feedback for your recent stay at Mercure Kakadu Crocodile Hotel. Please accept my sincere apology for the experience. It’s disappointing to hear that you didn’t enjoy your stay. We are working to resolve your concerns and avoid future occurrence. We appreciate your sharing you concerns, and it is our hope that you will give us the opportunity to better serve you in the near future with improved experience and services.

8/10 Buono

Nick

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We had a great 2 night stay, yes it might be a bit tired in areas, but consider how remote this area is and it’s a very nice hotel. Rooms were clean, air cond and dehumidifier all working on arrival. Restaurant food was good, staff lovely and friendly. Stunning area to explore even with limits on what to do in wet season. Hotel pool a bonus and we could park right outside our room.
Soggiorno di 2 notti ad aprile 2023
Risposta di Mercure Kakadu Crocodile Hotel , il giorno 30 dic 2023
We are glad to hear that you enjoyed your stay at The Croc Hotel. We very much appreciate your feedback and hope your next visit will be as pleasant as the previous one.

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
A good place to stay
Overall a good stay although the hotel is looking tired in places. Staff were friendly and helpul. The food was excellent and generally well priced given the remote lication and few alternatives in town.
Soggiorno di 2 notti ad aprile 2023
Risposta di Mercure Kakadu Crocodile Hotel , il giorno 30 dic 2023
We very much appreciate your comments regarding your stay at the Mercure Kakadu Crocodile Hotel. It is always a pleasure to receive positive feedback, and we hope your next visit will be as pleasant as the previous one.

4/10 Scarso

Raymond

Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2023
Risposta di Mercure Kakadu Crocodile Hotel , il giorno 30 dic 2023
Thank you for taking the time to provide your honest feedback. It is our hope that you will give us the opportunity to better serve you in the near future with improved experience and services.

2/10 Terribile

Christine

Viaggio di coppia
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
We had no running water in the room to shower, toilet or wash, or even make a coffee... the pool was out of action for cleaning so couldn't even have a swim and no compensation what so ever.... buyer beware
Soggiorno di 1 notte a marzo 2023
Risposta di Mercure Kakadu Crocodile Hotel , il giorno 30 dic 2023
Thank you for taking the time to provide feedback for your recent stay at Mercure Kakadu Crocodile Hotel. Please accept my sincere apology for the experience. We appreciate your sharing you concerns, and it is our hope that you will give us the opportunity to better serve you in the near future with improved experience and services.

8/10 Buono

Gregory

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
All good
Soggiorno di 1 notte a marzo 2023
Risposta di Mercure Kakadu Crocodile Hotel , il giorno 30 dic 2023
Thank you for your 4/5 rating. We hope to see you again in the future.

2/10 Terribile

Lorrenzia

Soggiorno di 1 notte a gennaio 2023
Risposta di Mercure Kakadu Crocodile Hotel , il giorno 30 dic 2023
Thank you for taking the time to provide feedback for your recent stay at Mercure Kakadu Crocodile Hotel. It is our hope that you will give us the opportunity to better serve you in the near future with improved experience and services.

8/10 Buono

Elizabeth

Viaggio di lavoro
Mi è piaciuto: Pulizia e personale e servizio
The Croc’s Ok
The Croc is ok - staff very friendly and helpful. Condition is a little run down from the outside and the mattress was not of the standard of a modern hotel - room was clean. No coat hangers. Nice foyer at the hotel with beautiful art.
Soggiorno di 1 notte a gennaio 2023
Risposta di Mercure Kakadu Crocodile Hotel , il giorno 30 dic 2023
Thank you for taking the time to provide your honest feedback. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future with improved experience and services.

10/10 Eccellente

Alison

Soggiorno di 1 notte a dicembre 2022
Risposta di Kelly, il giorno 18 dic 2022
Dear Alison, Thank you for your positive review of your stay here at the Croc Hotel. We are pleased you enjoyed your stay with us and hope to see you again soon.Best wishes, KellyAssistant Manager

4/10 Scarso

Vivian

Viaggio di coppia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
Hotel Reception and restaurant are very nice. Rooms very, very tired and in need of renovation. We booked for two nights but ended up checking out after first night and booked at Cooinda for 2nd night which was much better. I wont be recommending this hotel as place to stay when in Kakadu.
Soggiorno di 2 notti a novembre 2022
Risposta di Grant, il giorno 15 nov 2022
Dear Vivian,Thank you for your feedback, please accept my sincere apology for the experience. It's our hope that you will give us another opportunity to better serve you in future.Sincerely,Grant HannahFront Office ManagerMercure Kakadu Crocodile Hotel

8/10 Buono

Peter

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
It is a bit dated and needs an upgrade. Price expensive for the decor. Tv had no sound . Didnt really need tv as only stayed 1 night.
Soggiorno di 1 notte a ottobre 2022
Risposta di Grant, il giorno 15 nov 2022
Dear Peter,Thank you for your feedback, please accept my sincere apology for the experience. It's our hope that you will give us another opportunity to better serve you in future.Sincerely,Grant HannahFront Office ManagerMercure Kakadu Crocodile Hote

10/10 Eccellente

george

Soggiorno di 2 notti a ottobre 2022

8/10 Buono

Aaron

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
For the location, the accommodation was very good. Buffet dinner was nice. Building the shape of a crocodile is very unique.
Soggiorno di 1 notte a ottobre 2022
Risposta di Kelly, Assistant Manager, il giorno 16 ott 2022
Dear Aaron,Thank you for taking the time to provide feedback on your stay here at the Mercure Kakadu Crocodile Hotel.We are pleased you enjoyed your stay here and we hope to see you again soon.Sincerely, KellyAssistant ManagerMercure Kakadu Crocodile Hotel

4/10 Scarso

Tina

Viaggio di coppia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Room was very dirty and smelly service of my room was not available every day , needs to have an update to the rooms . Meals were limited, and beware very expensive.$5.00 for 500mls of water
Soggiorno di 3 notti a ottobre 2022
Risposta di Kelly, Assistant Manager, il giorno 16 ott 2022
Dear Tina, Thank you for taking the time to provide feedback on your stay here at the Mercure Kakadu Crocodile Hotel. We are sorry to hear that we did not meet the levels of service you should rightly expect from us.It is disappointing to hear that your room was dirty and smelly, I will pass this onto the housekeeping department so we can look into our current measures and adjust them to prevent re-occurrence. It's our hope that you will give us another opportunity to better serve you in future.Sincerely, KellyAssistant ManagerMercure Kakadu Crocodile Hotel

10/10 Eccellente

Christopher

Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Met Expectations.
We received keys to our room, but it wasnt made up so back to reception we went. Never a good experience. Room was cool, good bed and bathroom although dated. it did the job. We had the buffet dinner and really enjoyed it. Exceeded our expectations.
Soggiorno di 1 notte a ottobre 2022
Risposta di Kelly, Assistant Manager, il giorno 16 ott 2022
Dear Christopher,Thank you for taking the time to provide your honest feedback. Please accept my apologies for your room not being made up upon check in. I will pass this on to our team to address this and prevent future occurrence. We are pleased that that you enjoyed the offering for dinner, I will certainly pass this onto the kitchen team as positive feedback is always greatly welcomed. We strive to provide a superior service experience to every customer; therefore you feedback is very important to us.We hope to see you again soon.Sincerely, KellyAssistant ManagerMercure Kakadu Crocodile Hotel

4/10 Scarso

Irena

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Einmal und nicht wieder für diesen Preis.
Unterkunft ist in die Jahre gekommen, benötigt dringend ein Update. Badezimmer echt übel, Wasserhähne verkalkt und Waschbecken angeschlagen. Schnell rein und wieder raus. Trotz der Hitze werden die Zimmer bei längerem Aufenthalt nicht gemacht, auch keine frischen Handtücher. Leider gab es nur dieses Hotel. Personal hat viel Zeit zum quatschen, aber scheinbar keine, um mal die Scheiben im Restaurant zu säubern oder die Bar abzuwischen. Direkt beim Pool holen sich die Einheimischen an der Bar ein Bier nach dem anderen und schreien rum. Sehr unangenehm.
Soggiorno di 2 notti a ottobre 2022
Risposta di Kelly, Assistant Manager, il giorno 16 ott 2022
Dear Irena, Thank you for taking the time to provide feedback on your stay here at the Mercure Kakadu Crocodile Hotel. We are disappointed to hear that you did not enjoy your stay here with us. We are in the process of reviewing plans to upgrade our facilities, unfortunately these plans do take time to review and to implement. I will pass your feedback regarding the staff to all departments to ensure the focus is on the best customer service we can possibly deliver. Thank you again for taking the time to pass on your comments, it's our hope that you will give us another opportunity to better serve you in future.Sincerely, KellyAssistant ManagerMercure Kakadu Crocodile Hotel

8/10 Buono

Bernadette, avoca beach

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 2 notti a ottobre 2022

6/10 Soddisfacente

Jodie

Viaggio di lavoro
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Gardens are lovely, room was clean and bed and pillow comfortable. Lovely how the room opens to the garden, really ambient at night. Loved the gallery and great selection of Aboriginal artwork. Found the lunch very disappointing. Reception staff were friendly. Dinner and breakfast were good, would be good to see some local foods.
Soggiorno di 1 notte a settembre 2022
Risposta di Kelly, Assistant Manager, il giorno 16 ott 2022
Dear Jodie,Thank your for taking the time to provide feedback on your stay here at the Mercure Kakadu Crocodile Hotel. We are pleased to see so many positive notes from your stay with us and that you enjoyed your stay with us. We are working towards being able to offer a la carte menus for both lunch and dinner in the near future, which will feature some local foods, we are sorry we were unable to have these implemented in time for your stay.We really do appreciate you taking the time to pass on these comments and we hope you visit again soon.Kind regards, KellyAssistant ManagerMercure Kakadu Crocodile Hotel

8/10 Buono

Tracey

Soggiorno di 2 notti a settembre 2022
Risposta di Mercure Kakadu Crocodile Hotel , il giorno 30 dic 2023
Thank you for your 4/5 rating.We hope to see you again in the future.

6/10 Soddisfacente

Maria

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura
The reception area and staff were welcoming however that’s where it ends. The rooms were outdated and tired. Bathroom and entry areas have not been updated since the last time we visited over 10 years ago. No room service unless you stay for over 3 days. Fairly poor considering the amount of money you pay per room.
Soggiorno di 2 notti a settembre 2022
Risposta di Kelly, Assistant Manager, il giorno 16 ott 2022
Dear Maria,Thank you for taking the time to provide feedback on your stay here at the Mercure Kakadu Crocodile Hotel. We appreciate both positive and negative feedback as we are always striving to improve the service we deliver to all of our guests.We are in the process of reviewing plans to upgrade some of our facilities, unfortunately these do take time to approve and implement.We are pleased you found the staff and reception area to be welcoming.It is our hope that you will give us another opportunity to better serve you in the future. Sincerely, KellyAssistant ManagerMercure Kakadu Crocodile Hotel

10/10 Eccellente

Geoff

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 1 notte a settembre 2022
Risposta di Mercure Kakadu Crocodile Hotel , il giorno 30 dic 2023
Thank you for your 5/5 rating.We hope to see you again soon!

8/10 Buono

Garry

Viaggio con la famiglia
the only pub in town
Soggiorno di 2 notti a settembre 2022
Risposta di Kelly, Assistant Manager, il giorno 16 ott 2022
Dear Garry, Thank you for providing feedback on your stay here at the Mercure Kakadu Crocodile Hotel.We are pleased you had a positive stay with us an enjoyed our restaurant and bar facilities. Sincerely, KellyAssistant ManagerMercure Kakadu Crocodile Hotel

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Non mi è piaciuto: Condizioni e dotazioni della struttura
Soggiorno di 1 notte ad agosto 2022
Risposta di Kelly, Assistant Manager, il giorno 16 ott 2022
Thank you for staying with us here at the Mercure Kakadu Crocodile Hotel, we hope to see you again soon.Sincerely, KellyAssistant ManagerMercure Kakadu Crocodile Hotel

8/10 Buono

KEN

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Fantastic property.. great facilities but so over priced
Soggiorno di 2 notti ad agosto 2022
Risposta di Kelly, Assistant Manager, il giorno 16 ott 2022
Dear Ken,Thank you for taking the time to leave feedback on your stay here at the Mercure Kakadu Crocodile Hotel.We are pleased you liked the property and enjoyed the facilities. We do hope to see you again in the future.Sincerely, KellyAssistant ManagerMercure Kakadu Crocodile Hotel