Hotel a Kuala Muda

“Great hotel. Close to the airport and all the staff are very friendly. The front desk staff were really helpful and kindly us check in early. They even helped us join two separate bookings easily. There is a playground that you can access through the 4th floor. And a very large playground about 5 mins away from the hotel. The room was spacious and clean and housekeeping did a great job refreshing the room for us. Our only complaint was that our room faced the convention center and...

“15時にチェックインとあるが部屋が準備できておらず1時間以上待たされた。準備ができても速やかに連絡も無く、非常に怠惰なフロントのスタッフでした。 部屋は清潔で眺めは素晴らしかった。”

“Bellissimo Hotel non lontano dall'aeroporto, camera ampia spaziosa e pulita con vista piscina, ci sono stato solo una notte ma l'ho apprezzata molto lo consiglio ”

“Staff were extremely helpful.”

“The 3 bed suite we stayed was a bit tired, with frayed couches, wobbly tap fittings, average building quality, noisy air conditioner, and surprisingly no fridge in the apartment. We asked to move which was happily accommodated, and chose a 2 bed suite which had a better view, a fridge, and thankfully a quieter AC unit. The kitchens in both apartments were locked off, so there is no cutlery or sink. The pool was nice, but green around the edges. Overall it was a comfortable stay, but probably not...

“When to celebrate my birthday and stay for 3day2night.Although they didn’t arrange anything surprise birthday cake but I still like the room and the staff was friendly.i decide to extend one more night.last day of my stay I go to enjoy the hotel spa,the front staff of the spa was very patient and helpful to explain the package,and also recommended the couple massage with Hi-tea beside the pool after massage.We are very enjoy it and also fully recommend it.will be definitely going back stay when...

“Nice room with breakfast. Nearby location is very convenient.”

“Ottimo appartamento con 2 bagni , pulito e comodo. Ottima la lavatrice in casa, parcheggio gratuito e colazione eccellente. Il personale sempre sorridente e disponibile ”

“這家酒店位置挺方便的，環境乾淨，值得推薦。”

“yes”

“Room was quite large, newly furnished, and smelled clean and fresh. The breakfast was fairly sizable, but basically the same thing every day, the swimming pool was great, very clean amenities.”

“Our room had a damp smell, the manager said it’s the flooring and advised us not to open the balcony doors. Moved to another room, it smelt the same. The hotel needs modernising. I didn’t enjoy my stay at all. The reception team (one in particular) did as much as they could to help.”

“Excellent stay for 3 nights.. good amenities and clean.”

“Great location. Everything is just a Grab away. Spectacular ocean views from our room. Outstanding breakfast and staff, thanks Raj. See you when we return to wonderful Penang.”

“I have to say that my experience was disappointing and falls well below what I have come to expect from the Shangri-La brand. Your published check-in time is 3:00 pm. We arrived at approximately 3:45 pm, yet our room was still not ready. We were then offered alternative rooms, only to be advised that those were not ready either. To make matters worse, the member of staff handling our check-in appeared inexperienced and seemed to find the situation amusing, which only added to our...

“Clean room.”