Hotel a Lake Marcel-Stillwater

“Room was a dump and disgusting want a refund”

“Melanie at the front desk was awesome! Quick check in… had a great clean room! I’ve stayed here many times. Never a complaint!”

“This place was horrible I paid over $300 for a room with a view of the roof (porte coach) that was spaced about 2' from my window and so full of pigeons (who make a lot of noise when they are 3' from your head as you sleep). And when you turn on the window unit for A/C or heat, you get a nice wiff if pigeon poo. When I asked the front desk about it they said they won't remove them because they have babies now (pigeons breed 6 times a year). The bed was so bad when I slept my feet were above...

“Very disappointed. Checking in at 3:56 pm we were told no rooms were available. Then the room we were given was filthy. Given another room. Marginally better. Being charged for parking when very little was available was ridiculous. Won't go back to this place.”

“The Bush House is a beautifully renovated facility with old world charm. It is a place for quiet, peaceful experiences that set it apart from the typical vacation stay. It is a unique experience. The staff were exceptionally helpful and gracious. If you are passing through Index, Wa, this is a great stop.”

“Clean and maintained, good for families.”

“I wouldn’t say this is the cleanest best western we stayed at during our 9 days. Some mold in the bathroom, difficult to figure out how to get shower warm. Carpet does not feel clean. So many recliners sitting in corners, multiple paint colors, stuff on the walls and counters makes it feel cluttered.”

“Will return for business purposes. Thanks!”

“The staff was nice. You could tell the hotel was an old hotel that was remodeled. Our shower door was very difficult to slide open and closed. One time I was stuck in there for several minutes before I was able to get it to slide open. We had our room cleaned once during our stay. Not sure they did much except for new towels and made the bed. They took the bar of soap we had at the sink and and didn't give us a new one. Unfortunately our room was right next to the laundry and ice machine room....

“Overall very nice and comfortable stay!!”

“Elevator was extremely slow.”