Hotel vicino a Laurel Falls - Gatlinburg

“Expected better”

“No breakfast available at this time. Trash cans in hallway full for days. Key cards had to be reprogrammed daily which was inconvenient. Location was great. Right on the main road in Gatlinburg.”

“Enjoyed stay!”

“It was all great!”

“Ottima posizione, staff cordiale. Stanza spaziosa, ma bocchettone dell’aria attaccato al letto è abbastanza rumoroso. Colazione migliorabile. Parcheggio coperto ok.”

“I didn't enjoy my stay there; there were many shortcomings in the rooms.”

“Wonderful historic building with wonderful stories about the history of Gatlinburg. It's right next to the Sky Chairs & great people watching property.”

“Staff were overworked but so helpful and kind. Breakfast was great and loved the view and sounds of the river from the balcony with my morning coffee.”

“The sound and view of the river was awesome”

“One of the elevators were out of service”

“Picturesque little valley campsite, right by the Great Smoky Mountains National Park (and Gatlinburg/Pigeon Forge tourist options). Clean and cozy tent cabins, wonderful staff that were very friendly and welcoming. We had a great time, it was the perfect home base to explore the Smokies and get outdoors and unplug.”

“We were extremely disappointed with our stay. After a long day of traveling with our family, we checked into this hotel expecting a clean and comfortable room. Instead, as soon as we entered the bathroom, we found stains at the bottom of the bathtub, and when we lifted the bath mat, there was hair underneath it inside the tub. It was obvious that the room had not been properly cleaned. The hotel looked nothing like the pictures online. Everything appeared old, poorly maintained, and in need of...

“Rooms were nice and clean. The hotel location makes it easy to walk anywhere downtown. Breakfast could use a change up some days. It was the same eggs, sausage patty, biscuit and gravy daily. Coffee was good Parking can be challenging in the garage if you have a larger vehicle.”

“Nice place to stay!”

“Location is excellent Breakfast is really bad and a joke, same stuff every single day, it should not be advertised as a hotel with breakfast Cleaning is limited, they didn’t change beds or vacuumed”

“Colazione non presente, solo caffè ”

“I appreciated the location, close to the Great Smoky Mountains NP and downtown Gatlinburg, the courtesy of the reception staff, the free parking. The breakfast could be improved for variety and quality”

“The pool chemicals were extremely strong when we stayed here. My daughter’s eyes were burned partially because she didn’t listen to me and keep her eyes closed and partially because the pool was so strong. A staff member gave me an eye rinse and that helped tremendously! I gave this hotel 5 stars even still, although I rated the amenities 4 stars because of this. The hotel manager made it right and adjusted my stay at check out when we left early and he also assured me maintenance would fix the...

“Definitely a "mature" property. Multi-level, motel style layout - separate buildings from check-in office, breakfast area (in newer event center) so walking outside a lot. Room was surprisingly spacious and very comfortable. Balcony overlooking creek and walkway was nice and offered good privacy from others. Pretty good breakfast and decent (outdoor) pool area for both kids and adults. A little further away from main strip than expected but free trolley stop right out front solved that. ...