Hotel vicino a Lewis Ginter Botanical Garden - Richmond

“The only thing I didn’t like was the bed. It wasn’t comfortable, very firm.”

“The room was clean but the property overall could have used a good cleaning. The room was very humid and the phone did not work. The room we were initially given had a broken refrigerator. The room we were moved to was next to the elevator and our neighbors were very loud. When I attempted to report the noise to the front desk I discovered the phone was not working. I had to walk downstairs at 11pm to report it. The front desk staff advised the phone would be fixed the next day, but it was never...

“The room was not clean, there was hair in the sink and flicks of toothpaste on the mirror. The bathroom tub/shower was so bad we didn't feel comfortable showering in it. The toilet paper roll had 8 squares of toilet paper on it and we had to put the new roll on ourselves. The back of the bathroom door was coming apart and there were dust bunnies in every corner. I was happy we only had to be there 9 hours!”

“Slept here for one night, just passing through. Got a good price, the room was clean, but the breakfast was the bare minimum. Need to improve that”

“Be sure to lower your standards. Room looked like a crime scene. I don't even want to know how many people overdosed in that bed. Dirty, in disrepair, COCKROACHES IN THE MICROWAVE! We didn't even stay. Checked out within 20 minutes and got another room elsewhere and immediately took a shower. Just skip this place”

“Hotel is not very well maintained definitely dirty. In a lot of places I would not recommend.”

“We called and asked for a crib. When we arrived, there was no crib. We left and they refunded our reservation but had to find another hotel in the area at 1am...with a baby.”

“Had a great time with the pinball machines and game systems! Kids loved them too! And it was a great location right by the highway, but in a quiet neighborhood.”

“Large room but not well appointed. TV unviewable from any comfortable position. Air conditioning uncontrolable.”

“Very comfortable room and bed. Breakfast was decent. Nice outside sitting area.”

“It is quiet, clean and in convenient location. Service and hospitality were exceptional”

“Room was amazing, staff was cool, breakfast was great, and the pool was real cold but hey. We had a blast!”

“Place was clean staff was friendly but you should offer a complimentary breakfast most places offer a breakfast you have to pay for everything at your establishment”

“Clara at check in was amazing and so sweet, helpful and accommodating! I arrived late with a little one and her help was amazing and got us settled in quick and seamlessly. Big shout out to Clara and will definitely come back here!”

“Centrally located, convenient breakfast and parking. Elevators were not functioning properly and they charge for parking”

“Hotel lobby and room nice, comfy and clean.”

“We truly enjoyed our stay. The hotel was very clean and well kept and breakfast was very good. Next time we are passing through the Richmond area, we will definitely stay at this hotel again! ”