Reception

Recensioni per Motel 6 Hollywood

2 out of 5
Motel 6 Hollywood
1738 Whitley Ave, Los Angeles, CA

Recensioni

7,4

Buono

Valutazione di 10 - Eccellente. 383 su 1003 recensioni" "
Valutazione di 8 - Buono. 250 su 1003 recensioni" "
Valutazione di 6 - Soddisfacente. 157 su 1003 recensioni" "
Valutazione di 4 - Scarso. 94 su 1003 recensioni" "
Valutazione di 2 - Terribile. 119 su 1003 recensioni" "

7,8/10

Pulizia

7,8/10

Personale e servizio

7,0/10

Servizi

7,2/10

Condizioni e dotazioni della struttura

7,2/10

Ecosostenibilità

Recensioni

8/10 Buono

Diego

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Tutto ok,non il grande hotel ma per posizione e prezzo è perfetto
Risposta di Hotel Manager, il giorno 6 apr 2024
Dear Guest,Thank you for your positive feedback! We're delighted to hear that you found our hotel to be perfect for your needs in terms of location and price. We appreciate your support and hope to welcome you back again soon!Sincerely, Hotel Manager

8/10 Buono

Antonio

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a settembre 2023
Risposta di Customer Care Team, il giorno 14 set 2023
Dear guest, We are glad to hear back from you about your recent stay with us. While you didn't say much in your review, we hope that you had an awesome time and that you were comfortable in your room. Thanks for choosing to stay with us and we hope to see you again soon. Best Regards, Customer Care Team

6/10 Soddisfacente

Emanuela

Viaggio con la famiglia
Non mi è piaciuto: Personale e servizio
Soggiorno di 5 notti ad agosto 2023
Risposta di Customer Care Team, il giorno 6 set 2023
Dear guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team

8/10 Buono

Simona

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Centrale Hollywood , zona un po’ degradata
Soggiorno di 1 notte a settembre 2022

4/10 Scarso

Andrea

Viaggio di gruppo
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Hotel molto sporco Tossici lungo la strada che provano ad entrare dentro continuamente Pavimenti di carta: è come essere insieme a quelli al piano di sopra
Soggiorno di 3 notti a luglio 2022

4/10 Scarso

Tracee

Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
towels smelled like mold or as if it sat wet too long. Bathroom floor title was coming up and so I assume that's why they black duck tape the bathroom floor leading out to the bed! Floors must be thin..I literally heard loud walking for 37min straight (who even walks that much) I recorded it! Used soap in shower meaning the cleaners aren't good! Trash dumping in a bin right outside my window. I paid $142 and would like my money back.
Soggiorno di 1 notte ad aprile 2024

10/10 Eccellente

Maryjane

Viaggio di gruppo, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very convenient and safe
Soggiorno di 4 notti ad aprile 2024
Risposta di Hotel Manager , il giorno 29 apr 2024
Dear Guest,We're delighted to hear that you found our hotel very convenient and safe during your stay. Your comfort and safety are our top priorities. Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back again soon.Sincerely, Hotel Manager

10/10 Eccellente

Valerie, Fresno

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024
Risposta di Customer Care Team, il giorno 25 apr 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

8/10 Buono

Ana Paulina

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
La verdad es que los Motel 6 siempre son garantía de algo económico y decente. Se ve que le acaban de dar una remodelada bien merecida. Los pasillos se ven medio viejos pero la habitación estuvo bastante bien. Está a pocos metros de Hollywood Boulevard por lo cual es un beneficio, sin embargo por las noches hay mucho ruido, sobretodo en fin de semana. La verdad fue buena opción para estar en Hollywood que era lo que principalmente buscábamos.
Soggiorno di 5 notti ad aprile 2024
Risposta di Hotel Manager, il giorno 24 apr 2024
Dear Guest,Thank you for sharing your experience with us. We're glad to hear that you found our recently remodelled room to be decent and well-suited for your needs. We appreciate your feedback regarding the noise level, and we apologize for any inconvenience this may have caused. We're pleased that our location near Hollywood Boulevard was convenient for you. Your satisfaction is important to us, and we hope to have the opportunity to welcome you back for another pleasant stay in the future.Sincerely, Hotel Manager

2/10 Terribile

Michael

Viaggio di coppia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Third world dump
Soggiorno di 1 notte ad aprile 2024
Risposta di Hotel Manager, il giorno 22 apr 2024
Dear Guest,We're truly sorry to hear that your experience fell short of expectations. We strive to provide a comfortable stay for all our guests and regret that we didn't meet your standards. Your feedback is valuable, and we'll work diligently to improve. We hope to welcome you again soon.Sincerely, Hotel Manager

10/10 Eccellente

Erik

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great deal and clean for the area. LA homeless and drug addicts in the area are the only bad part
Soggiorno di 1 notte ad aprile 2024
Risposta di Hotel Manager, il giorno 22 apr 2024
Dear Guest,We're delighted to hear that you found our hotel to be a great deal and clean. We understand your concern about the local environment and are committed to ensuring the safety and comfort of our guests. Thank you for your feedback, and we hope to welcome you back soon.Sincerely, Hotel Manager

4/10 Scarso

Marco Antonio

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Nada
Soggiorno di 2 notti ad aprile 2024
Risposta di Hotel Manager, il giorno 22 apr 2024
Dear Guest,We apologize for the fact that your stay with us didn't meet your expectations. If there's anything in particular that you'd like to share with us or if you have any suggestions on how we can improve, please let us know. Thank you for choosing to stay with us, and we're looking forward to the chance to have you as our guest again. Sincerely, Hotel Manager

8/10 Buono

Shelley

Viaggio con la famiglia
Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Servizi
It was convenient to most tourist sights in Hollywood
Soggiorno di 5 notti ad aprile 2024
Risposta di Hotel Manager, il giorno 22 apr 2024
Dear Shelley,We're pleased that you found our location convenient for visiting Hollywood's tourist sights. Your satisfaction is important to us, and we hope you enjoyed exploring the area. Thank you for choosing to stay with us, and we look forward to welcoming you back.Sincerely, Hotel Manager

6/10 Soddisfacente

JAVIER

Viaggio con la famiglia
Mi è piaciuto: Pulizia e personale e servizio
Overall, stay was really good just inconvenient of the lack of parking and have to pay $20 every day. I should think that should be included with the rooms . Should offer some breakfast
Soggiorno di 2 notti ad aprile 2024
Risposta di Hotel Manager, il giorno 22 apr 2024
Dear Guest,We're glad to hear that you had a good overall stay with us. We appreciate your feedback regarding parking fees and breakfast options. We'll consider your comments as we strive to enhance our guests' experience. Thank you for choosing our hotel, and we hope to host you again soon.Sincerely, Hotel Manager

10/10 Eccellente

Lynette

Mi è piaciuto: Servizi
What Happen to the microwave in the Hotel Rooms could you please bring it back it's was so Helpful to used thank you so much.
Soggiorno di 1 notte ad aprile 2024
Risposta di Hotel Manager, il giorno 20 apr 2024
Dear Guest,Thank you for your feedback regarding the microwave in our hotel rooms. We apologize for any inconvenience caused by its absence. Your suggestion is valuable to us, and we will consider it as we strive to enhance our amenities and services for our guests. If there's anything else we can assist you with or if you have further feedback, please don't hesitate to reach out. We appreciate your understanding and hope to welcome you back for another enjoyable stay.Sincerely, Hotel Manager

8/10 Buono

Viviana

Mi è piaciuto: Personale e servizio
Limpias las habitaciones.
Soggiorno di 2 notti ad aprile 2024
Risposta di Hotel Manager, il giorno 19 apr 2024
Dear Guest,Thank you for your comment. We take pride in ensuring our rooms are clean and comfortable for our guests. If there's anything more we can do to enhance your experience, please let us know. We appreciate your feedback and look forward to hosting you again.Sincerely, Hotel Manager

10/10 Eccellente

Tiffany, Whittier

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great hotel
Soggiorno di 1 notte ad aprile 2024
Risposta di Hotel Manager, il giorno 19 apr 2024
Dear Tiffany,Thank you for your positive feedback! We're delighted that you had a great experience at our hotel. If there's anything specific you enjoyed or if you have any suggestions for improvement, please feel free to share. We look forward to welcoming you back for another wonderful stay.Sincerely, Hotel Manager

10/10 Eccellente

Andrea

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Nice rooms, centrally located within walking distance of Hollywood blvd
Soggiorno di 1 notte ad aprile 2024
Risposta di Hotel Manager, il giorno 15 apr 2024
Dear Guest,We're delighted to hear that you enjoyed our nice rooms and convenient location near Hollywood Blvd. Your satisfaction is our priority, and we appreciate your positive feedback. We hope to welcome you back for another pleasant stay in the future.Sincerely,Hotel Manager

8/10 Buono

bob, Rocklin

Viaggio di gruppo
Mi è piaciuto: Personale e servizio
friendly staff, noise in hallway and between rooms.
Soggiorno di 1 notte ad aprile 2024
Risposta di Hotel Manager, il giorno 15 apr 2024
Dear Guest,Thank you for your kind words about our friendly staff. We apologize for any inconvenience caused by noise from the hallway or between rooms. We'll address this issue to ensure a more peaceful stay for all our guests. Your feedback is valuable to us, and we hope to have the opportunity to serve you better in the future.Sincerely,Hotel Manager

10/10 Eccellente

Daniel

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Excelente lugar
Soggiorno di 4 notti a marzo 2024
Risposta di Hotel Manager, il giorno 9 apr 2024
Dear Daniel,Thank you for your positive feedback! We're delighted to hear that you had an excellent experience during your stay. Providing a great experience for our guests is our goal, and we appreciate your kind words. We look forward to welcoming you back for another excellent stay in the future.Sincerely, Hotel Manager

10/10 Eccellente

Rosa

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Muy limpio
Soggiorno di 1 notte a marzo 2024
Risposta di Hotel Manager, il giorno 5 apr 2024
Dear Rosa,Thank you for your feedback! We're pleased to hear that you found our hotel very clean during your stay. We strive to maintain high standards of cleanliness for our guests' comfort. If there's anything else we can do to enhance your experience, please feel free to let us know. We hope to welcome you back again in the future.Sincerely, Hotel Manager

8/10 Buono

Manuel

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
No te avisan que tu hospedaje no incluye estacionamiento, te cobran 20 dólares por día
Soggiorno di 2 notti a marzo 2024
Risposta di Hotel Manager, il giorno 1 apr 2024
Dear Guest,We apologize for any inconvenience caused by the parking charges not being communicated. Your feedback is valuable, and we will review our communication procedures to ensure that all guests are aware of any additional fees associated with their accommodations. We appreciate your understanding and hope to have the opportunity to serve you better in the future.Sincerely, Hotel Manager

10/10 Eccellente

Roberto

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Buen hotel céntrico a precio razonable
Soggiorno di 4 notti a marzo 2024
Risposta di Hotel Manager, il giorno 30 mar 2024
Dear Roberto,Thank you for your feedback. We're delighted to hear that you found our hotel to be centrally located and reasonably priced. Providing value to our guests is important to us, and we're pleased that you enjoyed your stay with us. We hope to welcome you back for another pleasant experience in the future.Sincerely, Hotel Manager

4/10 Scarso

marilla

Viaggio con la famiglia
Mi è piaciuto: Pulizia e personale e servizio
Room was clean, Only one elevator takes forever,you can hear all the noise outside and other rooms, Our last night is terrible,no sleep at all very noisy around.
Soggiorno di 2 notti a marzo 2024
Risposta di Hotel Manager, il giorno 30 mar 2024
Dear Guest,I apologize for the negative experience you had during your stay. I completely understand your disappointment and frustration with the various issues you have mentioned. We will take steps to prevent similar incidents from occurring in the future. Please know that this is not typical of our hospitality and we will carefully review your comments with our team. We hope you will consider giving us another opportunity to provide you with a much-improved stay.Sincerely, Hotel Manager

10/10 Eccellente

Julian

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Was good
Soggiorno di 1 notte a marzo 2024
Risposta di Hotel Manager, il giorno 30 mar 2024
Dear Julian,Thank you for your positive feedback! We're delighted to hear that you had a good experience during your stay with us. Providing a pleasant experience for our guests is our top priority, and we're glad that we met your expectations. We look forward to welcoming you back again soon.Sincerely, Hotel Manager

6/10 Soddisfacente

Charlene

Viaggio con la famiglia
Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Servizi
No microwave in rooms. Just a small refrigerator with no freezer.
Soggiorno di 3 notti a marzo 2024
Risposta di Hotel Manager, il giorno 30 mar 2024
Dear Charlene,Thank you for bringing this to our attention. We apologize for any inconvenience caused by the absence of a microwave in the rooms and the limitations of the refrigerator. We'll consider your feedback as we continue to improve our amenities and services. We appreciate your feedback and hope to have the opportunity to better serve you in the future.Sincerely, Hotel Manager

8/10 Buono

Xuyuan

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The Motel 6 is within the walking distance to Hollywood Walk of Fame. However, it has to use other public parking for the first night.
Soggiorno di 2 notti a marzo 2024
Risposta di Hotel Manager, il giorno 30 mar 2024
Dear Guest,Thank you for choosing to stay with us and for highlighting our convenient location near the Hollywood Walk of Fame. We apologize for any inconvenience regarding parking on the first night. We appreciate your feedback and hope the rest of your stay was enjoyable. We look forward to welcoming you back for another visit.Sincerely, Hotel Manager

10/10 Eccellente

Michael

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Couldn't fault Motel 6. The room was kept immaculate, and the staff were very helpful. Would highly recommend.
Soggiorno di 10 notti a marzo 2024
Risposta di Hotel Manager, il giorno 30 mar 2024
Dear Michael,Thank you for your wonderful feedback! We're delighted to hear that you had a great experience at Motel 6, with an immaculate room and helpful staff. Your recommendation means a lot to us, and we appreciate your kind words. We hope to welcome you back for another enjoyable stay in the future.Sincerely, Hotel Manager

2/10 Terribile

Wilson

Viaggio di lavoro
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Please never trust your car keys to valet parking. Had a very bad experience. Expedia won't let me explain.
Risposta di Hotel Manager, il giorno 30 mar 2024
Dear Guest,We're truly sorry to hear about your negative experience with our valet parking service. Your feedback is concerning, and we apologize for any inconvenience or frustration caused. We value your input and will investigate the matter further to prevent similar incidents in the future. We appreciate your understanding and hope to have the chance to regain your trust.Sincerely, Hotel Manager

10/10 Eccellente

Alejandro Abreu

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Excelente ubicación
Soggiorno di 4 notti a marzo 2024
Risposta di Hotel Manager, il giorno 29 mar 2024
Dear Guest,Thank you for your feedback! We're delighted to hear that you found our location excellent. Your satisfaction is important to us, and we're pleased that our location met your needs during your stay. We appreciate your kind words and hope to have the pleasure of welcoming you back in the future.Sincerely, Hotel Manager

2/10 Terribile

María

Viaggio di gruppo
Mi è piaciuto: Pulizia
Non mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
attention bad
Soggiorno di 2 notti a marzo 2024
Risposta di Hotel Manager, il giorno 28 mar 2024
Dear María,We apologize for any issues you encountered during your stay. Your feedback is important to us, and we'd appreciate more details so we can address any concerns and improve our services. We hope you will visit again soon.Sincerely, Hotel Manager

6/10 Soddisfacente

Daniel

Soggiorno di 2 notti a marzo 2024
Risposta di Hotel Manager, il giorno 15 apr 2024
Dear Guest,Thank you for providing a rating for your experience. We are happy to see that your stay was above average, but we would love to know how we can improve to make it a 5/5 experience next time. We hope to see you again soon.Sincerely, Hotel Manager

2/10 Terribile

Martha Edith

Soggiorno di 2 notti a marzo 2024
Risposta di Hotel Manager, il giorno 15 apr 2024
Dear Guest,Thanks for the stay but sad to see the single star. My apologies for all the inconvenience. Please share with us what made you dissatisfied so that we can address the same. Your satisfaction is prime to us. Please revert. Sincerely,Hotel Manager

10/10 Eccellente

Gary

Soggiorno di 1 notte a marzo 2024
Risposta di Hotel Manager, il giorno 15 apr 2024
Dear Guest,Thank you immensely for your perfect rating! We're overjoyed to know that you had such a fantastic experience with us. Your satisfaction is our utmost priority, and we hope to have the pleasure of hosting you again soon.Sincerely,Hotel Manager

10/10 Eccellente

Troy

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Wonderful staff
Soggiorno di 1 notte a marzo 2024
Risposta di Hotel Manager, il giorno 19 mar 2024
Dear Guest,Thank you for your feedback. We're delighted to hear that you received good service from all of our staff. Providing excellent customer service is a top priority for us, and we're glad that our team delivered. Your kind words will be shared with our staff as it will serve as encouragement for their hard work and dedication. We look forward to welcoming you back soon.Sincerely, Hotel Manager

10/10 Eccellente

Jeremy

Mi è piaciuto: Pulizia, personale e servizio, servizi
The only thing I’ll deduct points for is their elevator. It’s painfully slow, and often stops on EVERY floor while you’re on your way up or down. Please get this death trap serviced! 😂😂
Soggiorno di 5 notti a marzo 2024
Risposta di Hotel Manager, il giorno 19 mar 2024
Dear Guest,Thank you for your feedback and for bringing the issue with our elevator to our attention. We apologize for any inconvenience this may have caused during your stay. Rest assured, we will address this promptly to ensure our guests' safety and comfort. We appreciate your understanding and hope to welcome you back soon for an improved experience.Sincerely, Hotel Manager

6/10 Soddisfacente

To y

Viaggio di gruppo
Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Non mi è piaciuto: Personale e servizio
Rooms were nice and clean and immaculate the one issue I had was with the staff. I came to LA at 10 at night and they said I needed to come back at nine in the morning to check in.
Soggiorno di 2 notti a febbraio 2024
Risposta di Hotel Manager, il giorno 17 mar 2024
Dear Guest,Thank you for sharing your feedback with us. We're glad to hear that you found our rooms to be nice, clean, and immaculate. However, we apologize for the inconvenience you experienced with our check-in process. Your satisfaction is important to us, and we will review our procedures to ensure a smoother experience for our guests arriving late at night. We appreciate your understanding and hope to have the opportunity to welcome you back for a more seamless stay in the future.Sincerely, Hotel Manager

4/10 Scarso

Carl

Photos make it look a lot better than it is very basic MOTEL
Soggiorno di 5 notti a marzo 2024
Risposta di Hotel Manager, il giorno 17 mar 2024
Dear Guest,Thank you for sharing your feedback with us. We apologize if the hotel did not meet your expectations based on the photos. We strive to accurately represent our accommodations online, and we regret any disappointment you experienced. Your comments are valuable to us, and we will take them into consideration for future improvements. If there are any specific aspects you feel we could address to enhance the guest experience, please don't hesitate to let us know.Sincerely, Hotel Manager

2/10 Terribile

Lucero

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Servizi
Not kid friendly, parking area sucks! Around a lot of nightlife. We actually checked in and left that same night.
Risposta di Hotel Manager, il giorno 17 mar 2024
Dear Guest,We're sincerely sorry to hear about your disappointing experience. We regret that our hotel did not meet your expectations in terms of being kid-friendly and providing adequate parking. Additionally, we apologize for any inconvenience caused by the surrounding nightlife. Your feedback is important to us, and we will take steps to address these issues to ensure a more enjoyable experience for all our guests.Sincerely, Hotel Manager

6/10 Soddisfacente

Benito

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia e personale e servizio
This property was really close to the boulevard very convenient for all the attractions
Soggiorno di 1 notte a marzo 2024
Risposta di Hotel Manager, il giorno 16 mar 2024
Dear Benito,Thank you for your positive feedback! We're pleased to hear that you found our property conveniently located near the boulevard and attractions. We appreciate your kind words and hope to welcome you back for another enjoyable stay in the future.Sincerely, Hotel Manager

10/10 Eccellente

Frances

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This Hollywood Motel 6 was wonderful. It is clean, updated and the staff is fabulous. Everyone was helpful, friendly and a pleasure to interact with. Jose, whom I believe is the manager, is exceptional. Hollywood Blvd isn't the greatest to walk but it's only one street and I was there was during the Oscars. I found all other streets were quiet and inviting including the street where Motel 6 is located. There's a great weekend Thai Food Fair a few blocks away with the best Thai food. This is a great motel to stay if going to the Hollywood Bowl, Dolby Theatre or as a central location to explore Los Angeles. Convenient location with easy on and off freeway access. I will go back there again.
Soggiorno di 1 notte a marzo 2024
Risposta di Hotel Manager, il giorno 13 mar 2024
Dear Frances,Thank you for your wonderful feedback! We're thrilled to hear about your positive experience at our Hollywood Motel 6. It's fantastic that you found the cleanliness, updates, and staff to be exceptional, especially highlighting Jose. We appreciate your insights into the local area and convenient location for exploring Los Angeles. We look forward to welcoming you back on your next visit.Sincerely, Hotel Manager

10/10 Eccellente

Aurora

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Muchas personas drogadas e indigentes , fuera del hotel , mas sin enbargo , regresria , super bien ubicado
Soggiorno di 1 notte a marzo 2024
Risposta di Hotel Manager, il giorno 13 mar 2024
Dear Guest,Thank you for sharing your feedback with us. We're glad to hear that you found our hotel to be well-located, despite the presence of some challenges in the surrounding area. We appreciate your understanding. Your comfort and safety are important to us, and we'll continue to work on providing a positive experience for all our guests. We look forward to welcoming you back in the future.Sincerely, Hotel Manager

10/10 Eccellente

Sarah

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
It was really clean and i liked how close it was to the Walk of fame.
Soggiorno di 1 notte a marzo 2024
Risposta di Hotel Manager, il giorno 15 mar 2024
Dear Sarah,Thank you for your positive feedback! We're glad to hear that you found our hotel clean and enjoyed its proximity to the Walk of Fame. Providing a comfortable and convenient stay is our priority, and we're delighted that we met your expectations. We hope to welcome you back for another enjoyable stay in the future!Sincerely, Hotel Manager

8/10 Buono

Agustin

Viaggio di gruppo, Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Loud music around the hotel
Soggiorno di 3 notti a marzo 2024
Risposta di Hotel Manager, il giorno 12 mar 2024
Dear Guest,Thank you for your feedback. We're pleased to hear that you rated your stay positively overall. However, we apologize for the inconvenience caused by the loud music around the hotel. Your feedback is valuable, and we'll address this issue to ensure a more peaceful experience for our guests in the future. We appreciate your understanding and hope to welcome you back for an even better stay.Sincerely, Hotel Manager

6/10 Soddisfacente

Joan

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Clean and located near everything. There needs to be a friendliness priority to guests. All staff is not friendly
Soggiorno di 4 notti a marzo 2024
Risposta di Hotel Manager, il giorno 12 mar 2024
Dear Joan,Thank you for your feedback. We're pleased to hear that you found our hotel clean and conveniently located. However, we apologize for any lack of friendliness from our staff. Providing excellent service with a friendly attitude is important to us, and we'll address this with our team to ensure a more welcoming experience for all our guests. We appreciate your input, and we hope to welcome you back for an improved stay in the future.Sincerely, Hotel Manager

10/10 Eccellente

Eduardo

Mi è piaciuto: Personale e servizio
Soggiorno di 1 notte a marzo 2024
Risposta di Hotel Manager, il giorno 12 mar 2024
Dear Eduardo,Thank you so much for your excellent rating! We're thrilled to have exceeded your expectations and provided you with a fantastic experience. Your 5 out of 5 rating means a lot to us. We hope to have the pleasure of hosting you again in the future.Sincerely, Hotel Manager

2/10 Terribile

Adan

Soggiorno di 3 notti a marzo 2024
Risposta di Hotel Manager, il giorno 30 mar 2024
Dear Adan,We're sorry to hear that your experience with us was not satisfactory. Your feedback is important, and we would like to learn more about what aspects of your stay did not meet your expectations so we can address them accordingly. We hope to have the opportunity to improve and regain your trust in the future.Sincerely, Hotel Manager

8/10 Buono

Anthony

Viaggio con la famiglia
Mi è piaciuto: Pulizia e personale e servizio
Close to Hollywood Boulevard.
Soggiorno di 1 notte a marzo 2024
Risposta di Hotel Manager, il giorno 12 mar 2024
Dear Anthony,Thank you for sharing your feedback. We're glad to hear that you appreciated our proximity to Hollywood Boulevard. If there's anything specific you enjoyed about your stay or if you have any suggestions for improvement, please feel free to share. We value your input and hope to welcome you back for another pleasant stay in the future.Sincerely, Hotel Manager

10/10 Eccellente

Laura

Viaggio con la famiglia
Mi è piaciuto: Pulizia
Nice place to stay. Friendly staff. Good location. Parking is limited. They have coffee and tea in the am. No shampoo or conditioner in the rooms as someone mentioned in another comment. We just brought our own from home. No issues with bugs, smells, loud noises or the homeless.
Soggiorno di 2 notti a marzo 2024
Risposta di Brand Experience Team, il giorno 11 mar 2024
Hi Laura,Thank you so much for sharing your kind words. We work hard to make your visit the best experience possible. We look forward to seeing you again soon!Lilith#Team6

10/10 Eccellente

Tara

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Parking garage has a security guard down there which made me feel safe leaving my car (cost 20$ a day). Front staff was fabulous! Receptionist gave a great recommendation for dinner which was a delicious dinner at an Italian restaurant. Hollywood Blvd is right there! It’s a 12 min walk to the Chinese Theater. 12 min drive from Universal Studios. Rooms were clean. Free coffee & tea downstairs. Microwave downstairs and tones of Vending machines. There is a Housing next door so a lot of activity in the front but they didn’t bother us. We would stay here again without a doubt.
Soggiorno di 1 notte a marzo 2024
Risposta di Brand Experience Team, il giorno 11 mar 2024
Hi Tara,Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6