Hotel a Lucas

“We booked here because it was well rated. Sadly our experience was not. When we arrived, the door to the lobby was locked even though it was within the hours they stated they would be open. We called the number posted on the door and got a generic voicemail that never stated the name of the hotel or anything. We left a message and sat in the parking lot for 30 minutes. Eventually, someone did appear, stating they weren’t aware the door was locked and didn’t know what was going on with the phones...

“It was very clean and nice view of the lake and amphitheater. No matter how much air freshener they used, I could smell the smoke from the casino. The walls were very thin.”

“I try to be not too critical of Super 8s, because you get what you pay for. However, the property is tucked in behind a Quality Inn and is cumbersome to access, with views of the Quality Inn just a few feet away. Okay. There is no elevator, and therefore, no luggage carts. The luggage rack in my room was broken. The desk chair back was failing, and the decor throughout was depressing. Clean, yes — that’s good, but dingy, also yes. Breakfast was continental — lots of carbs, no protein,...

“The property well taken care of. Room was clean. Looked like the picture online.”

“Park right outside your room door! Clean. Quiet. Good communication at check in. Liked spacious room with micro, mini fridge, large TV, comfortable bed and plenty of pillows.”

“The carpet was a little stained bathroom cracks on all the walls and ceiling. Shower leaked. Bed was rock hard sheets were scratchy. Breakfast was horrible. They had day old bread and muffins over cooked hard biscuits zero to no fruit, no yogurt and no milk for the cereal. What is the point of having a continental breakfast? If there's nothing you can actually eat. Oh, and the decaf coffee had grounds and lumps in it. 2 other guest refused to drink it and warned me of it.”

“Requested in room coffee so didn’t have to go downstairs to other end of the hotel first thing to get a cup of coffee and the staff was very accommodating. They brought up a small coffee machine and two packets each of regular and decaf coffee. However, I didn’t notice that there wasn’t a hairdryer in the room until after I showered, so I had to go to the front desk since there are no in room phones and my text was not responded to. The hairdryers are kept in a small cabinet across from the...

“Good and clean”

“Breakfast was good. Check-in and checkout is quick and smooth”

“The hotel was under construction and the fitness room and spa were closed and we were not informed and no discount was offered. There were two hangers for three people, the hair dryer was broken, a lamp was out, the world cup TV channel was terrible, the breakfast was substandard.”