Ostelli a Makati

“Absolutely awful experience. First day I check in, there are bugs EVERYWHERE. Sheets were not clean, floor was dirty, the condo was not cleaned prior to moving in. Appliances don't need connect to the outlets because their plugs are the wrong type. I messaged the owner twice about the bugs, and despite multiple bug traps and sprays, there are still bugs everywhere. Extremely minimal extra amenities, not even any shower gel and shampoo, hardly any trash bags. What made the me the most upset...

“I arrived at the hotel and was told to wait on the couch before they check me in. I waited about 20-25 minutes before they eventually told me the room that I reserved is not available and Id have to look for another hotel. This is ridiculously poor service. Never have I ever reserved a room only for the hotel to tell me that they dont have the room available. Avoid this place at all costs!”

“If I could rate zero I would. Arrived late from airport. Gate was closed. Rang doorbell for 10 minutes but no one opened. It may be cheap but don't waste your money and your time. It is also a shady area with few streetlights. How others gave good ratings are beyond me.”

“Great”

“need to improve the room”