Hotel vicino a Marsh Island - Poquoson

“Renovated rooms was a huge plus!”

“This location was so nice for families. Clean, nice staff, great breakfast, nice pool and good location (near everything you need including the airport).”

“1° room: bad smell; there were no towels in the first day; hairs in the bathroon 2° room: towels in the fridge”

“My brother was in room 304 handicap room , with his wife, no place in the bathroom to plug in the hair blower. I was in 303, put awake up call for 5 am. No phone call, thank god I set my phone. Breakfast was ok, but the sausage was so burnt it was had to cut it with a knife.”

“Clean”

“We stayed from Friday to Wednesday and our room was never cleaned. The front desk was helpful in providing clean towels and plastic bags for trash and explained they were low on staff. The team at Burger Theory: Cece and staff were great!”

“Our stay here was mediocre. Not sure how it an excellent rating because I wasn’t impressed. The good parts were a comfortable bed and easy parking. Bad part was the shower caulking needs to be replaced as it looked moldy and was peeling. There was a razor in the bathroom trash can when we arrived (gross!), so was the room not cleaned well or did someone use it really quick after it had been cleaned…? Additionally, the kitchen area was lacking! Mismatched kitchen ware, looked like they gathered...

“It felt like a halfway house. Drunken guests at 2am yelling. One guest had an ankle monitor. It was a different kind of stay.”

“My husband and I typically lodge at this property when we’re in the area. It’s located near the airport, eateries of all kinds (Olive Garden is just a few steps away from the hotel.), shopping centers, and I-64 (towards Richmond and Virginia Beach, either direction). We always feel safe on the property and in our room. Breakfast is continental and nothing to rave about. Parking can be a hassle, especially in the evenings and on weekends. The staff is usually friendly and helpful, but this time,...

“1”

“Our stay didn’t start out the greatest due to the gentleman working the front desk acting like we were bothering him by checking in. He was quick to get us checked in but was very unfriendly and seemed annoyed. The room felt clean for the most part, the linens were clean and bathroom was also. But staff need to pay greater attention to detail. The walls are stained, bed sheets very sloppily made, some small pieces of trash not picked up, and the throw pillows not arranged but just laid on the...

“The staff was great. The room was nice. The only thing I would say would be the pull out sofa bed mattress needs to be changed out.”

“I believe Marriott needs to invest in the property. Friendly staff, helpful and overall pretty good. Just some minor things separating the hotel from being 4-5Star.”

“Roach infested”

“Abbiamo trascorso due settimane piacevoli e senza nessun problema. L'hotel è accogliente, il servizio gentilissimo, la posizione e la disponibilità del parcheggio, ottimi. Utilissima anche la possibilità di avere sia la WiFi che le telefonate urbane gratuite. Se dobbiamo lamentare qualcosa è solo per la frequenza delle pulizie (1 volta la settimana) ed i materassi un pò troppo 'duri'. A parte questo, consigliamo vivamente a tutti il Candlewood Suites Newport News.”

“Ottima stanza grande e accogliente ristrutturata bagno molto bello e funzionale”

“Great”

“In the past two years, I have stayed at a lot of hotels, and I have never encountered such a quality establishment as this one. The room is excellent. The bathroom is excellent. The fixtures, top-notch. Even the water pressure in the shower lol… The staff are equally amazing. Shannon, the assistant manager, is par excellence. Nicole, who works the morning shift, is excellent. Theon is also excellent. I never wanna stay in another hotel. True story. Thank y'all; don't change a...

“My stay at this hotel was absolutely horrible. The staff was completely unhelpful whenever issues were brought to their attention, and the condition of the room was unacceptable. The room was extremely dirty upon arrival, there was even moldy food left inside the microwave. The bed sheets were stained and clearly not properly cleaned, which made the room feel unsanitary and uncomfortable. On top of that, the carpet was ripped and worn out, and even the peephole on the door was broken, which...

“Not what I expected from this type of business.”