Hotel a Mason

“Yes”

“This property is not manned by people in the building. The entire check-in process is operated by a virtural agent. It made the experience more difficult than I expect at a hotel. For example, I arrived in the evening, wanted to make an adjustment to my stay (change dates) but was unable to do so. When we got to the room, we had would have liked additional pillows, but we couldn't get them because there wasn't anyone at the main desk, as it is only staff during the day. It was a frustrating...

“The staff were nice, but will not be staying here again if I can avoid it. It was clean, but I found a bug in the bathroom the second night so that made my skin crawl. The entire property needs to be updated. Not all the outlets worked in the room, there was a lamp missing from one of the bedside tables, and no outlets nearby to plug in a charger. The breakfast was very limited and poor quality, and they ran out of coffee early on and never refilled it. I also paid for a late check out but...

“Very good in helping with my screw up on my reservation. Well run and upkeep is aboveboard. Highly recommend staying here.”

“if your looking for a very comfortable room that is clean with a very friendly and welcoming family to welcome you in this is the place for you. Love the feel of staying in your grandmas guest room for the night. ”

“Yea on parking. Didnt have breakfast”

“Good shower friendly staff great service ”

“Stayed there all week for work had my wife and kids stay one night and had a bed bug on our pillow. ”

“Yes”

“Clean friendly staff good kitchen appliances ”

“Room was clean and Hotel was quiet. Breakfast had a lot of options, more than other hotels. Coffee was good. Bed was a little hard for my liking. Kleenex that was in the room was like sandpaper. ”

“The hotel is very good. Staff is kind and helpful. It is quite far from everywhere. If you have a car, it is a great place where to say”

“Very good 👍 ”

“They were out of everything! No fruit! No muffins! Pillows had a terrible smell! Very dissatisfied! The shampoo and conditioner and lotion containers were very hard to use and one was empty! We stayed here before and no problems! Very disappointed this time!”

“The room was great, except the shower was only one temperature, hot! Very hard to shower. ”

“They charged me the security deposit when I checked in.”

“The hotel and room reeked of marijuana. Walls showed lots of wear and tear. ”

“Our family arrived at 8:30 am for breakfast and the person ahead of us took the remaining bacon. There was plenty of sausage left. I would have preferred bacon because sausage does not digest well with me. I ask if they will be bringing more bacon and she said no. I could have understood that if it was close to closing. But there was a hour left for the breakfast. Everything else was good.”