Hotel vicino a Moon Lake - Phenix City

“Nothing”

“Clean and nice staff. Will satay again.”

“Steven- front desk manager - was very professional and courteous. He went above and beyond to help me secure a room at the last minute. When it comes to hospitality, Steven is second to none. I highly recommend the Indigo. I will definitely be coming back.”

“I actually did not stay. I checked in and left. I did not feel safe at this motel. There were people loitering all around the parking lot in and out of cars. There was a sign inside my room telling me to make sure to secure the internal door security device. I could hear everything outside and could smell the cigarette smoke from people standing outside of their room. I did not feel safe staying and sleeping, nor parking my rental car in the lot for any period of time. The room itself...

“Rooms very clean, great amenities”

“Very good”

“Nothing like posted pictures Definitely not full breakfast”

“Front lobby looked and smelled great, I wish I could say the same about the room. As soon as you opened the door a bad odor from the carpet hits you. Room was not cleaned well, needs major updates and cleaning. My breaking point was when I found roaches in my room. I ended up checking out 3 days early and finding a new place to go. Staff was friendly”

“Nothing fancy. Very utilitarian. Because I was traveling solo, I did not mind. If I was with a significant other, I would probably have chosen to pay more to stay somewhere else. The staff was polite. There was adequate parking.”

“advertised with a room safe. they are on the wall but when I asked how to open it was told they didn't work. No toast or bagels for breakfast service.”

“Great location”

“Thilth. The place was thilthy. I mean the hallway. I do admit that the guy at the front desk had some semblance of good customer service skills. The halls were thilthy. Breakfast was nothing to write home about.”

“Really not much to like unless you like cheap. Had to pay extra at check in for a third adult 🤔.Requested non smoking and room reeked of cigarettes and Marijuana. Dingy linens and towels. One small wastebasket for the room. No shower curtain liner. Refrigerator leaked overnight and we had to use the towels to clean the floor. That's how we found out the floors were FILTHY 😡. No offer for housekeeping. We had to RETURN THE DIRTY TOWELS BEFORE WE COULD GET MORE????? The shower and tub weren't...

“Was what I was expecting”

“Great reception from the staff. Good room ”

“There was a lot of construction going on when I was there. But it was a well maintained property”

“Friendly staff, great breakfast!”

“No hot water all throughout the stay, when I called front desk about the issue he was very, very nonchalant about the situation.”

“Excelente atención. Muy limpio todo!”

“The curtain has mold in the shower. The window curtain was pinned to the wall. I have pictures if you want.”