Hotel vicino a Moon Lake - Phenix City

“The hotel is beautiful the staff is very friendly. ”

“Vanessa was fantastic. Very helpful and went above and beyond. I Will be back when I need to return this way. ”

“Friendly staff. And great room”

“No hot tub”

“The proximity to everything downtown was perfect, everything was within walking distance. Breakfast was great too! ”

“Stay away from this place. Do not place your family or yourself in danger. I ended up having to get treated by paramedics and police for an injury I sustained in this place. There was a broken glass pipe under the mattress that cut me.”

“Beautiful hotel very convenient to River City. Ellen, out hostess was very accommodating in making sure our stay was excellent!”

“The bathroom was dirty when we went but everything else was clean. The breakfast was a poor excuse for a breakfast with the only real things being coffee and pancakes served. ”

“Front desk clerk had her kids in pajamas at work. GM was unkind and refused to speak with me about room condition also I was given room key and the room was not clean. No refund given. We did NOT STAY. Horrible hotel, unsanitary”

“Breakfast can be step up a notch or two ”

“Paint peeling and mold. Pictures look nothing like the hotel is”

“I would not stay here again even if the room was free! There was no breakfast, dining area or kitchen. The rooms were dirty. There were lots of foul odors throughout the entire hotel. The several outlets not working. Bathroom fan did not work. The shower handle was improperly installed and caused water to shut off as you increase the temperature. The water pressure also decreases as you increase temperature. The staff did not want to help. There were no towels in the room. Has to call a number...

“Friendly staff and clean rooms.”

“If I could give this a no start I would. The first room they gave wasn't even cleaned fully, but the second room was worse. One of the beds were broken, there was no hot water! And there was and awful smell. The rooms are old and need more then a half assed paint job. Front desk did nothing after switching us the first time. Thankfully my son got us a different hotel the next day. Was not offered a refund or apology.”

“Horrendous place! Not save at all!! Very unprofessional staff. Rooms smell bad, dirty and Roaches and bugs everywhere!!! No housekeeping services so rooms were filthy dirty! Would not even bother to throw out the trash! No soap nor shampoo! Please do NOT BOOK THIS PLACE!!!”

“Cool”

“The lady day shift manager was awesome. Help me out of a pickle that i created. Visiting my son at Fort Benning and forgot to take a item out of the car. Allowed me to check in a little early.”

“Breakfast needs to have vege sausages for vegetarians and vegans!!”