Esterni

Recensioni per Hotel Vue

3 out of 5
Hotel Vue
64 W El Camino Real, Mountain View, CA

Recensioni

7,8

Buono

Valutazione di 10 - Eccellente. 367 su 1000 recensioni" "
Valutazione di 8 - Buono. 330 su 1000 recensioni" "
Valutazione di 6 - Soddisfacente. 162 su 1000 recensioni" "
Valutazione di 4 - Scarso. 87 su 1000 recensioni" "
Valutazione di 2 - Terribile. 54 su 1000 recensioni" "

8,0/10

Pulizia

8,6/10

Personale e servizio

7,0/10

Servizi

7,6/10

Condizioni e dotazioni della struttura

7,2/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Alberto, Brescia

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Camera pulita, spaziosa e confortevole. Personale disponibile. Colazione adeguata.
Soggiorno di 1 notte ad agosto 2019
Risposta di Miguel Mendoza, il giorno 7 set 2019
Thank you for your great review, we love to know you enjoy your stayed here at Hotel Vue, thank you and please visit us again soon, have a wonderful day.

10/10 Eccellente

Elia

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The gentleman at the front desk was very nice and helpful when he fixed our TV. Always enjoy staying here.
Soggiorno di 1 notte ad aprile 2024
Risposta di Miguel Mendoza (GM), il giorno 29 apr 2024
Thank you for your excellent review. We are happy to know your visit was great and please visit us again soon. Thank you and have a wonderful day.

10/10 Eccellente

Dale

Viaggio di lavoro
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Servizi
Decent for a last minute stay and good location.
Soggiorno di 1 notte ad aprile 2024
Risposta di Miguel Mendoza (GM), il giorno 29 apr 2024
Thank you for your excellent review. We are happy to know your visit was great and please visit us again soon. Thank you and have a wonderful day.

6/10 Soddisfacente

Akmaral

Viaggio di lavoro
Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Non mi è piaciuto: Pulizia
The bed sheets smelled as used.
Soggiorno di 1 notte ad aprile 2024
Risposta di Miguel Mendoza (GM), il giorno 29 apr 2024
Thank you for your review. We apologized for sheets, but I can assured you the sheets were not used. We always change the sheets in every check-out. We are very sorry for the trouble of the smelling sheets. Please next time let us know right away and we can switch them or we will provided you a different room. Thank you and have a wonderful day.

6/10 Soddisfacente

Graysen

Viaggio di lavoro
Mi è piaciuto: Pulizia
Non mi è piaciuto: Personale e servizio
Seems decent if not more on the budget-side of things. Didn’t ask for ID during check in just for my name and handed me the keycard which was odd.
Soggiorno di 1 notte ad aprile 2024
Risposta di Miguel Mendoza (GM), il giorno 29 apr 2024
Thank you for your review. We are very sorry for the incident of the ID. We always asked for the ID and I will asked why was not follow the protocol. Thank you and very sorry for the trouble, have a wonderful day.

10/10 Eccellente

Cody

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very polite staff. Excellent quality hotel for an excellent price. Its not ritz carlton, but I dont want it to be. It's absolutely perfect for this price range.
Soggiorno di 3 notti ad aprile 2024
Risposta di Miguel Mendoza (GM), il giorno 16 apr 2024
Thank you for your feedback. We are happy to know your visit was great. Please visit us again soon. Thank you and have a wonderful day.

10/10 Eccellente

William, Reno

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Simple. Clean. Close proximity to main Silicon Valley place where I had meetings. Great for the price.
Soggiorno di 2 notti ad aprile 2024
Risposta di Miguel Mendoza (GM), il giorno 16 apr 2024
Thank you for your great review. We are happy to know your visit was great. Please visit us again soon. Thank you and have a wonderful day.

6/10 Soddisfacente

Linda

Good
Soggiorno di 1 notte ad aprile 2024
Risposta di Miguel Mendoza (GM), il giorno 16 apr 2024
Thank you for your review. We are happy to know your visit was ok overall . Please let us know what we can do to make it better in you next visit. Thank you and have a wonderful day.

10/10 Eccellente

Gerardo

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very clean rooms, friendly staff. Great breakfast options
Soggiorno di 1 notte ad aprile 2024
Risposta di Miguel Mendoza (GM), il giorno 16 apr 2024
Thank you for your great review. We are happy to know your visit was great. Please visit us again soon. Thank you and have a wonderful day.

8/10 Buono

Donal, Los Altos

Soggiorno di 2 notti a marzo 2024
Risposta di Miguel Mendoza (GM), il giorno 23 apr 2024
Thank you for your good review. We are happy to know your visit was overall nice. Please visit us again soon and have a wonderful day.

2/10 Terribile

Yoon Peng

Viaggio di coppia
Non mi è piaciuto: Personale e servizio
Wait for one hour to checked in. The hotel could not charge the Expedia, it’s not my fault . I ( the customer) paid already.
Soggiorno di 1 notte a marzo 2024
Risposta di Miguel Mendoza (GM), il giorno 1 apr 2024
We are very sorry for the trouble and for making you wait that long. Please let us know what we can do anything on your next visit and we will be more than happy to do so. Sorry for the inconvenience and have a wonderful day.

2/10 Terribile

Thomas

Soggiorno di 3 notti a marzo 2024
Risposta di Miguel Mendoza (GM), il giorno 16 apr 2024
Thank you for your review. We are very sorry for the troubles you may experience in your recent visit to our Hotel. Please next time let us know right away if you do not like the room and we can switch you to a different room. We apologies for any inconveniences, thank you and have a great day.

10/10 Eccellente

Veronica

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Quick check -in.. nice property..
Soggiorno di 1 notte a marzo 2024
Risposta di Miguel Mendoza , il giorno 22 mar 2024
Thank you for your excellent review. We are happy to know your visit was great. Please visit us again soon, thank you and have a wonderful day.

4/10 Scarso

Yoon Peng

Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura
Soggiorno di 1 notte a marzo 2024
Risposta di Miguel Mendoza (GM), il giorno 8 apr 2024
Thank you for your review. We are very sorry for any inconvenience you may experience in your recent visit to our Hotel. Please let us know what we can do to make it better on your next visit. Thank you and have a wonderful day.

6/10 Soddisfacente

raymond

Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
A bit outdated. No USB charging outlets. Noisy elevator. Room a bit stuffy. Bed comfort to be determined. Night noise to be determined.
Soggiorno di 1 notte a marzo 2024
Risposta di Miguel Mendoza (GM), il giorno 15 mar 2024
Good morning and thank you for your feedback. We apologies for the inconvenience of not letting you know where was the USB charging outlet. We are working in getting the Hotel remodel soon. Thank you and have a wonderful day.

2/10 Terribile

Iyad

Viaggio con la famiglia
Non mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
Elevator needs maintenance Reception staff need more training Breakfast is poor, rather say no breakfast included You can smell smoke in the hotel although it says no smoking
Soggiorno di 2 notti a marzo 2024
Risposta di Miguel Mendoza (GM), il giorno 12 mar 2024
Thank you for your feedback. We are very sorry for the bad experience you had in your recent visit to our facility. You are right the receptionist needs more training and we are working with her to have her ready for any issue. We apologies for the breakfast, we do have good items available and we are sorry if we did not put them out on time. No smoking is allowed, but we can only try to control our guest. Unfortunately there is people who doesn't follow the rules and we can only control the interior of the Hotel. Who ever don't over the rules gets charge, but they damage the Hotel with the smell. We are very sorry for the troubles. Thank you and have a wonderful day.

10/10 Eccellente

Tom

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
It was conveniently located in an area that offers many restaurants and local shops. The people at the hotel are very friendly and helpful. It is very clean and the best part is that they don't allow smoking at the hotel.
Soggiorno di 1 notte a marzo 2024
Risposta di Miguel Mendoza (GM), il giorno 12 mar 2024
Thank you for your excellent review. Please visit us again soon, and let us know if you need any request. Thank you and have a wonderful day.

6/10 Soddisfacente

Damaris

Viaggio di coppia
Non mi è piaciuto: Personale e servizio e servizi
I called and the woman who was at the reception left me waiting for 15 minutes, and then she just hung up and when I dialed again she answered me with a very ugly attitude...
Soggiorno di 2 notti a marzo 2024
Risposta di Miguel Mendoza (GM), il giorno 12 mar 2024
Thank you for your feedback. We apologies for the inconvenience of the reception personal. She still on training and not to excuse her but we did have the system down and she got overwhelmed this day. We are working with her to train her for un expected situations. We are very sorry for the troubles. Thank you and have a wonderful day.

10/10 Eccellente

Betty

Soggiorno di 1 notte a marzo 2024
Risposta di Miguel Mendoza (GM), il giorno 28 mar 2024
Thank you for your excellent review. We are very happy to know your visit was great. Please visit us again soon and if you need any request just let us know and we will be sure to accommodate your request. Thank you and have a wonderful day.

4/10 Scarso

Ciara, MODESTO

Viaggio di lavoro, Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The property is filthy inside and out. The room was disgusting with evidence of a mouse. We didn't even use the shower because it's gross.
Soggiorno di 1 notte a marzo 2024
Risposta di Miguel Mendoza (GM), il giorno 7 mar 2024
Thank you for your feedback. We are very sorry for the inconvenience of the room. We did inspect the room and there is no mouse evidence found. We apologies for the troubles and please give us another opportunity to make it right. Please if you ever stop again to our Hotel call us direct and we can work something out for you. Thank you and our apologies again, have a wonderful day.

8/10 Buono

Queenie, Laguna Woods

Viaggio di lavoro
Mi è piaciuto: Pulizia e personale e servizio
Its convenient and near to my workplace
Soggiorno di 4 notti a febbraio 2024
Risposta di Miguel Mendoza (GM), il giorno 28 feb 2024
Thank you for your feedback. We are very happy to know your visit was great. Please visit us again soon. Thank you and have a wonderful day.

10/10 Eccellente

Thatcher

Soggiorno di 2 notti a gennaio 2024
Risposta di Miguel Mendoza (GM), il giorno 22 mar 2024
Thank you for your excellent review. We are happy to know your visit was great. Please visit us again soon, thank you and have a wonderful day.

10/10 Eccellente

Joies

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The front desk people were very nice I will be coming back
Soggiorno di 1 notte a febbraio 2024
Risposta di Miguel Mendoza (GM), il giorno 21 feb 2024
Thank your for your feedback. We are glad to know you enjoyed your visit to our Hotel. Please visit us again soon,. Thank you and have a excellent day.

8/10 Buono

Yoon Peng

Soggiorno di 1 notte a febbraio 2024
Risposta di Miguel Mendoza (GM), il giorno 22 mar 2024
Thank you for your excellent review. We are happy to know your visit was great. Please visit us again soon, thank you and have a wonderful day.

10/10 Eccellente

Serena

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi
The staff was very nice! I love the little soaps and lotion in the rooms as well.
Soggiorno di 1 notte a febbraio 2024
Risposta di Miguel Mendoza (GM), il giorno 13 feb 2024
Thank you for your great review. We are happy to know your visit to our Hotel was great. Please visit us again soon, thank you and have a wonderful day.

8/10 Buono

Matthew

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a febbraio 2024
Risposta di Miguel Mendoza (GM), il giorno 12 feb 2024
Thank you for your review. We are happy to know you had a good stayed with us in your recent stayed at Hotel Vue. Thank you and have a wonderful day.

6/10 Soddisfacente

Dave

Mi è piaciuto: Pulizia e personale e servizio
Soggiorno di 2 notti a gennaio 2024
Risposta di Miguel Mendoza (GM), il giorno 8 feb 2024
Thank you for your feedback. We are happy to know you had a good stay overall, we apologies for the inconvenience you may experience in your recent visit to our Hotel. Thank you and have a wonderful day.

8/10 Buono

nINA

Soggiorno di 2 notti a febbraio 2024
Risposta di Miguel Mendoza (GM), il giorno 22 mar 2024
Thank you for your excellent review. We are happy to know your visit was great. Please visit us again soon, thank you and have a wonderful day.

6/10 Soddisfacente

Meide, Wyomissingg

Non mi è piaciuto: Servizi
I like the location and convenice. The people friendly. The price is very good but cigrette smell is terrible both inside room and hallway. The beding does not change
Soggiorno di 3 notti a gennaio 2024
Risposta di Miguel Mendoza (GM), il giorno 8 feb 2024
Thank you for your feedback. We are happy to know you had a good stay overall, we apologies for the inconvenience of the smoke smell. We are a NON smoking Hotel, but unfortunately some people do not follow the rules and they do get a charge for smoking. We are sorry you where exposed to the cigarette smell. Thank you and have a wonderful day.

2/10 Terribile

Lindy

Viaggio di lavoro
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
I was a single female guest and felt extremely not safe and comfortable at the hotel. There were some some men looked like homeless at the hotel and outside. The hotel room looked dark, dated and dirty. Stayed there for a night, couldn't wait to check out.
Soggiorno di 1 notte a gennaio 2024
Risposta di Miguel Mendoza (GM), il giorno 8 feb 2024
Hi.We are very sorry for the inconvenience you experience in your recent visit to our Hotel Vue here inMountain View. I just want to insure we do not have any homeless person staying here at the property.Please let us know right away and we can fix any issue you may encounter, especially if you do not feltsafe. Safety is our #1 priory for any guest that stayed with us. We are very sorry for the troubles andplease give us another opportunity to make it right, and if you have any questions please no nothesitated and call me direct to the Hotel.Thank you for your business and very sorry for the troubles.

6/10 Soddisfacente

Cornelius

Viaggio di coppia
Mi è piaciuto: Pulizia
Non mi è piaciuto: Servizi
Basic hotel facilities on convenient location for travelers.
Soggiorno di 4 notti a gennaio 2024
Risposta di Miguel Mendoza (GM), il giorno 1 feb 2024
Thank you for the feedback. We are happy to know your visit was good overall. Please visit us again soon and we apologies for any inconvenience you pay experience here in your visit. Thank you and please visit us again soon, have a wonderful day.

10/10 Eccellente

carolyn

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a gennaio 2024
Risposta di Miguel Mendoza (GM), il giorno 1 feb 2024
Thank you for your great review. We are very happy to know your visit was pleasant and you enjoyed your visited to our facility. Thank you and please visit us again soon, have a wonderful day.

10/10 Eccellente

Larry

Soggiorno di 1 notte a gennaio 2024
Risposta di Miguel Mendoza (GM), il giorno 22 mar 2024
Thank you for your excellent review. We are happy to know your visit was great. Please visit us again soon, thank you and have a wonderful day.

6/10 Soddisfacente

Xiaowu

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio e comfort della camera
Soggiorno di 1 notte a gennaio 2024
Risposta di Miguel Mendoza (GM), il giorno 1 feb 2024
Thank you for the feedback. We are happy to know your visit was good overall. Please visit us again soon and we apologies for any inconvenience you pay experience here in your visit. Thank you and please visit us again soon, have a wonderful day.

6/10 Soddisfacente

Alejandro

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Limpieza es buena y los empleados atentos
Soggiorno di 2 notti a gennaio 2024
Risposta di Miguel Mendoza (GM), il giorno 1 feb 2024
Gracias por sus comentarios. Estamos contentos de que pasaron un buen tiempo aqui en el Hotel. Los esperamos pronto y que tengan un bonito dia. Gracias y asta pronto.

4/10 Scarso

shirley

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Just unkept. Breakfast was a joke!!
Soggiorno di 2 notti a gennaio 2024
Risposta di Miguel Mendoza (GM), il giorno 1 feb 2024
Thank you for the feedback. We apologies for the breakfast, we are adding more little by little. We know the breakfast is not what you expect but we are working on it. Please visit us again soon and we apologies for any inconvenience. Thank you and please visit us again soon, have a wonderful day.

6/10 Soddisfacente

Jeremiah

Viaggio con la famiglia
Mi è piaciuto: Pulizia
Staff would not provide extra blankets. Bagels and coffee only available for breakfast. Staff would not put extra items out.
Soggiorno di 2 notti a gennaio 2024
Risposta di Miguel Mendoza (GM), il giorno 1 feb 2024
Thank you for the feedback. We are happy to know your visit was good overall. Very sorry for the trouble of the blankets, we usually provided anything you need for the room and sorry if we miss it. Please visit us again soon and we apologies for the inconvenience you may experience here in your visit. Thank you and please visit us again soon, have a wonderful day.

8/10 Buono

Maryanna

Viaggio di lavoro
Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
False advertisement
The hotel offered a continental breakfast when I went there both days all that was available was bagels, croissants, and coffee. The lady went into the storage room and there was cereal so I asked do you guys offer cereal or anything else? She said yes I asked her why did you not put it out? This is my last Sunday, so I really don’t care! For two days, the breakfast was limited to one or two items. This is not what they offered.
Soggiorno di 2 notti a gennaio 2024
Risposta di Miguel Mendoza (GM), il giorno 1 feb 2024
Thank you for the feedback. We are happy to know your visit was good overall. Please visit us again soon and we apologies for any inconvenience you may experience here in your visit. Especially the trouble with the breakfast. We are working in adding more items to the breakfast menu. Thank you and please visit us again soon, have a wonderful day.

10/10 Eccellente

Eduardo

Viaggio di gruppo, Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 1 notte a gennaio 2024
Risposta di Miguel Mendoza (GM), il giorno 1 feb 2024
Thank you for your great review. We are very happy to know your visit was pleasant and you enjoyed your visited to our facility. Thank you and please visit us again soon, have a wonderful day.

6/10 Soddisfacente

nINA

Viaggio di lavoro
It is just a place to stay when needed.
Soggiorno di 3 notti a gennaio 2024
Risposta di Miguel Mendoza (GM), il giorno 1 feb 2024
Thank you for the feedback. We are happy to know your visit was good overall. Please visit us again soon and we apologies for any inconvenience. Thank you and please visit us again soon, have a wonderful day.

8/10 Buono

taranjit

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a gennaio 2024
Risposta di Miguel Mendoza (GM), il giorno 1 feb 2024
Thank you for the feedback. We are happy to know your visit was good overall good. Please visit us again soon and we apologies for any inconvenience. Thank you and please visit us again soon, have a wonderful day.

10/10 Eccellente

Lucero

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a gennaio 2024
Risposta di Miguel Mendoza (GM), il giorno 1 feb 2024
Thank you for your great review. We are very happy to know your visit was pleasant and you enjoyed your visited to our facility. Thank you and please visit us again soon, have a wonderful day.

4/10 Scarso

Harwinder

Viaggio di lavoro
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia e comfort della camera
I come to mountain view atleast 4 times a month this was the first time i came to hotel because its closer to my work but whole night there were noises coming .the paint was out from wall ,house keeper came twice and wake me up early moring round 9.45 then 10 .30. My check out was 11 but still she should know which is occupied and which not. But one thing i must say the price was reasonable so i came to that hotel. Rest the price was reasonable so i didnt complained at front desk.but the way hotel building was it looks very beautiful so i hope the rooms and staff should be like that too . Thank u
Soggiorno di 1 notte a gennaio 2024
Risposta di Miguel Mendoza (GM), il giorno 1 feb 2024
Thank you for your feedback. We are very sorry for wake you up earlier and you are right housekeeping knows who is out and they should respect our guest time. We will let housekeeping know about the situation. Thank you and very sorry for the trouble. Please visit us again soon and have a great day.

10/10 Eccellente

John

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 2 notti a gennaio 2024
Risposta di Miguel Mendoza (GM), il giorno 1 feb 2024
Thank you for your great review. We are very happy to know your visit was pleasant and you enjoyed your visited to our facility. Thank you and please visit us again soon, have a wonderful day.

10/10 Eccellente

Silvia

Mi è piaciuto: Personale e servizio
Soggiorno di 1 notte a gennaio 2024
Risposta di Miguel Mendoza (GM), il giorno 1 feb 2024
Thank you for your great review. We are very happy to know your visit was pleasant and you enjoyed your visited to our facility. Thank you and please visit us again soon, have a wonderful day.

10/10 Eccellente

Ronny

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a dicembre 2023
Risposta di Miguel Mendoza (GM), il giorno 1 feb 2024
Thank you for your great review. We are very happy to know your visit was pleasant and you enjoyed your visited to our facility. Thank you and please visit us again soon, have a wonderful day.

8/10 Buono

Sarah

Soggiorno di 1 notte a dicembre 2023
Risposta di Miguel Mendoza (GM), il giorno 1 feb 2024
Thank you for your great review. We are very happy to know your visit was pleasant and you enjoyed your visited to our facility. Thank you and please visit us again soon, have a wonderful day.

8/10 Buono

zhengyu

Soggiorno di 1 notte a dicembre 2023
Risposta di Miguel Mendoza (GM), il giorno 1 feb 2024
Thank you for your great review. We are very happy to know your visit was pleasant and you enjoyed your visited to our facility. Thank you and please visit us again soon, have a wonderful day.

10/10 Eccellente

Jenna

Soggiorno di 1 notte a dicembre 2023
Risposta di Miguel Mendoza (GM), il giorno 1 feb 2024
Thank you for your great review. We are very happy to know your visit was pleasant and you enjoyed your visited to our facility. Thank you and please visit us again soon, have a wonderful day.

4/10 Scarso

Jason, Mesa

Soggiorno di 2 notti a dicembre 2023
Risposta di Miguel Mendoza (GM), il giorno 1 feb 2024
Thank you for the feedback. We are happy to know your visit was good overall. Please visit us again soon and we apologies for any inconvenience you may experience here in your visit. Thank you and please visit us again soon, have a wonderful day.